View Full Version : Router reboot possibly? Virgin techs please look
Hi all
Ok so I don't know whether this is down the the 20mb problems the majority of us seem to be having but......
6 9 ms 13 ms 10 ms gfd-bb-a-ge-000-0.inet.ntl.com [213.105.172.5]
7 13 ms 17 ms 15 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]
8 70 ms 71 ms 71 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
This router (last one) is causing me high pings in games. Everything before it is really low (as shown) so it looks as if the problem is there, maybe someone can correct me if i'm wrong?
Anyone got any ideas, open to suggestions
Router is a Linksys WRT54G V4 running Tomato 1.07 (http://www.polarcloud.com/tomato)
I know this is nothing to do with affecting performance
1 <1 ms 1 ms 1 ms unknown [192.168.1.1]
2 8 ms 7 ms 34 ms 10.100.92.1
Hi all
Ok so I don't know whether this is down the the 20mb problems the majority of us seem to be having but......
6 9 ms 13 ms 10 ms gfd-bb-a-ge-000-0.inet.ntl.com [213.105.172.5]
7 13 ms 17 ms 15 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]
8 70 ms 71 ms 71 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2] This router (last one) is causing me high pings in games. Everything before it is really low (as shown) so it looks as if the problem is there, maybe someone can correct me if i'm wrong?
Anyone got any ideas, open to suggestions
Router is a Linksys WRT54G V4 running Tomato 1.07 (http://www.polarcloud.com/tomato)
I know this is nothing to do with affecting performance
1 <1 ms 1 ms 1 ms unknown [192.168.1.1]
2 8 ms 7 ms 34 ms 10.100.92.1
routers can be set to only reply when they are not busy.
Can you give the IP of one of your games so we can see what its like at the destination.
So for instance
C:\Users\Bill>tracert cod2.nthwclan.co.uk
Tracing route to cod2.nthwclan.co.uk [85.234.146.24
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 9 ms 7 ms 10 ms 10.235.84.1
3 8 ms 10 ms 10 ms bagu-t2cam1-a-v121.
4 20 ms 14 ms 12 ms bagu-t2core-a-ge-wa
.1]
5 14 ms 15 ms 25 ms man-bb-a-so-710-0.i
6 12 ms 42 ms 13 ms lee-bb-b-so-100-0.i
7 25 ms 41 ms 12 ms nth-bb-a-so-600-0.i
8 24 ms 18 ms 14 ms nth-bb-b-so-200-0.i
9 100 ms 76 ms 69 ms tele-ic-1-as0-0.ine
10 90 ms 98 ms 88 ms t3-4.mpd01.lon02.at
141]
11 47 ms 28 ms 16 ms 130.117.242.235
12 * 27 ms 30 ms . [85.234.146.248]
My destination ping is 30 ms
hey m8
cheers for reply
See your Hop 9 is exactly the same as mine, 100ms ping, which is way off don't you think?
Heres mine to that ip you posted
C:\Documents and Settings\Phil>tracert cod2.nthwclan.co.uk
Tracing route to cod2.nthwclan.co.uk [85.234.146.248]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 9 ms 29 ms 7 ms 10.100.92.1
3 28 ms 9 ms 7 ms pool-t2cam1-a-ge92.inet.ntl.com [80.5.168.1]
4 21 ms 10 ms 10 ms sot3-t2core-a-ge-wan63.inet.ntl.com [80.4.225.9]
5 11 ms 30 ms 14 ms win-bb-a-so-700-0.inet.ntl.com [62.253.185.49]
6 21 ms 13 ms 14 ms gfd-bb-b-so-100-0.inet.ntl.com [213.105.172.130]
7 29 ms 17 ms 11 ms gfd-bb-a-ge-000-0.inet.ntl.com [213.105.172.5]
8 16 ms 19 ms 14 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]
9 74 ms 70 ms 70 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
10 21 ms 22 ms 25 ms t3-4.mpd01.lon02.atlas.cogentco.com [130.117.14.
141]
11 23 ms 21 ms 22 ms 130.117.242.235
12 73 ms 82 ms 98 ms . [85.234.146.248]
Trace complete.
EDIT:
Also just noticed here as well
http://www.cableforum.co.uk/board/12/33617089-host-212-250-14-86-down.html
Same problems, also going through the same router.
it takes 12 hops to get to that destination for you two :/
tracert cod2.nthwclan.co.uk
7 17 ms 16 ms 16 ms . [85.234.146.248]
Trace complete.
Maybe it is that make of router, or a 20Mb problem though, as I'm still on the 10 Mb here, with the free WGR614 that TW were giving away :/
Or it could just be an exNTL network thing :/
it takes 12 hops to get to that destination for you two :/
Maybe it is that make of router, or a 20Mb problem though, as I'm still on the 10 Mb here, with the free WGR614 that TW were giving away :/
Or it could just be an exNTL network thing :/
certainly looking that way, telewest people are fine but us ntl peeps have a problem :(
any comments from VM at all? :)
See your Hop 9 is exactly the same as mine, 100ms ping, which is way off don't you think?
Not really, the tele-ic routers are well known for only responding to ping requests when they have nothing better to do - if you look at the times after you pass through that router you will see that they are fine, indicating that the router is working as it should be.
yea but the problem is
The game im trying to play is CSS. With that ping i end up with a ridiculous ping in game however i don't appear to be lagging as badly as i should.
I know the final destination ping is 30ms, but if the packets are being delayed on the way to destination then ur final ping is awful.
Every server i have tried that goes through that route is awful.
Im 100% positive i have never seen these high pings on the tele-ic routers before, for example when i run a tracert when this is all working properly its fine.
Im not trying to say you are wrong, because ill be honest i dont know that much (yet) about the architecture, but surely people can see there is an issue with ntl customers atm? so many threads saying the same thing
The only thing of concern on that trace you posted is the final response of 85.234.146.248, which given that it's a uk ip should respond in 30ms or less. The route you seem to be taking after you leave the ntl network is into the Congent/PSInet network (which in theory are US ips) and then you somehow jump to the Euroconnex (PH-Network). On the evidence of that trace, the problem seems to be in that final jump.
ok how about ur tracert to this server? This is just one of the servers i play on
85.234.148.27
Tracing route to . [85.234.148.27]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 8 ms 9 ms 23 ms 10.100.92.1
3 7 ms 7 ms 11 ms pool-t2cam1-b-ge92.inet.ntl.com [80.5.168.129]
4 26 ms 9 ms 15 ms sot3-t2core-b-ge-wan63.inet.ntl.com [80.4.225.13
7]
5 18 ms 14 ms 11 ms gfd-bb-b-so-720-0.inet.ntl.com [62.253.185.53]
6 13 ms 9 ms 11 ms gfd-bb-a-ge-000-0.inet.ntl.com [213.105.172.5]
7 14 ms 17 ms 13 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]
8 76 ms 83 ms 81 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
9 175 ms 50 ms 215 ms 212.250.14.86
10 * * * Request timed out.
11 70 ms 74 ms 71 ms . [85.234.148.27]
Trace complete.
see once again high pings start after that router, seriously it cant be anything but that and the one after it? (seen other people post about it)
And one that doesnt go through that router. (81.19.219.88)
Tracing route to dumbclan.killercreation.co.uk [81.19.219.88]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 37 ms 10 ms 7 ms 10.100.92.1
3 10 ms 17 ms 7 ms pool-t2cam1-a-ge92.inet.ntl.com [80.5.168.1]
4 11 ms 9 ms 7 ms sot3-t2core-a-ge-wan63.inet.ntl.com [80.4.225.9]
5 11 ms 11 ms 14 ms win-bb-a-so-700-0.inet.ntl.com [62.253.185.49]
6 11 ms 11 ms 11 ms win-bb-b-ge-000-0.inet.ntl.com [213.105.172.162]
7 30 ms 11 ms 11 ms pop-bb-a-so-010-0.inet.ntl.com [62.253.185.201]
8 12 ms 15 ms 10 ms pop-bb-b-ge-000-0.inet.ntl.com [213.105.174.230]
9 32 ms 11 ms 11 ms tele-ic-2-as0-0.inet.ntl.com [62.253.184.6]
10 12 ms 11 ms 11 ms 212.250.14.18
11 14 ms 10 ms 11 ms dumbclan.killercreation.co.uk [81.19.219.88]
Trace complete.
and you can see this is perfectly fine. Please tell me im not going mad, that router is quite clearly doing something wrong isnt it?
Thanks for the replys so far keep them coming please :D would also be great to see other peoples traces to those IP's
Graham M
04-07-2007, 21:31
it takes 12 hops to get to that destination for you two :/
Maybe it is that make of router, or a 20Mb problem though, as I'm still on the 10 Mb here, with the free WGR614 that TW were giving away :/
Or it could just be an exNTL network thing :/
umm...that far into the network we'd be looking at Cisco Enterprise kit not a home Linksys router!
zeph any ideas on what i posted last? or anyone :D
Ive asked mates on exNTL network as well to ping those IPS and they have the exact same problem as me. High pings to the same IP's and low pings to the same IP's.
I can provide those tracerts if necessary as well :)
would also be great to see other peoples traces to those IP's
Ok ;
1 <1 ms <1 ms <1 ms . [85.234.148.27]
2 9 ms 20 ms 9 ms 10.139.36.1
3 8 ms 7 ms 14 ms nott-t2cam1-a-v122.inet.ntl.com [80.4.46.69]
4 9 ms 18 ms 11 ms nott-t3core-1a-ge-013-0.inet.ntl.com [195.182.174.217]
5 12 ms 12 ms 12 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
6 31 ms 15 ms 19 ms nth-bb-b-so-100-0.inet.ntl.com [62.253.185.101]
7 66 ms 67 ms 89 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
8 19 ms 19 ms 30 ms 212.250.14.86
9 * * * Request timed out.
10 69 ms 89 ms 69 ms . [85.234.148.27]
1 1 ms <1 ms <1 ms dumbclan.killercreation.co.uk [81.19.219.88]
2 10 ms 9 ms 10 ms 10.139.36.1
3 11 ms 8 ms 11 ms nott-t2cam1-a-v122.inet.ntl.com [80.4.46.69]
4 13 ms 11 ms 11 ms nott-t3core-1a-ge-013-0.inet.ntl.com [195.182.174.217]
5 12 ms 56 ms 11 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
6 24 ms 15 ms 15 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
7 16 ms 15 ms 17 ms tele-ic-2-as0-0.inet.ntl.com [62.253.184.6]
8 29 ms 15 ms 17 ms 212.250.14.18
9 19 ms 19 ms 20 ms dumbclan.killercreation.co.uk [81.19.219.88]
The first one is again on the Euroconnex Network. If you pick another host on the Euroconnex network, you can see this ;
1 <1 ms <1 ms <1 ms ns2.jamsuet.com [85.234.144.99]
2 10 ms 12 ms 8 ms 10.139.36.1
3 8 ms 10 ms 9 ms nott-t2cam1-b-v122.inet.ntl.com [80.4.46.201]
4 9 ms 18 ms 10 ms nott-t3core-1b-ge-013-0.inet.ntl.com [195.182.174.241]
5 13 ms 11 ms 11 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
6 65 ms 66 ms 66 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
7 48 ms 30 ms 18 ms t3-4.mpd01.lon02.atlas.cogentco.com [130.117.14.141]
8 15 ms 15 ms 16 ms 130.117.242.235
9 17 ms 18 ms 18 ms . [85.234.144.7]
10 68 ms 69 ms 67 ms ns2.jamsuet.com [85.234.144.99]
Note that all the hops after the Telehouse router seem fine until the final step again (which is the internal Euroconnex network). It looks more like a Euroconnex issue, not an VM issue.
Note that all the hops after the Telehouse router seem fine until the final step again (which is the internal Euroconnex network). It looks more like a Euroconnex issue, not an VM issue.
Fantastic so we are getting somewhere now :) Thanks very much for your reply mate
Surely though, its virgins responsibility to be moaning at Euroconnex to fix this issue because its affecting a lot of their customers? Do you think tech support would know what I was on about if I told them this?
I do work in this industry for another company, but I get the feeling its going to be hard to convey this problem as a customer of virgin. (we all know what tech support is like....."turn off ur firewall as all the little men with firewall hats on in ur pc are getting overloaded"....kinda thing)
Look forward to your reply
Do you think tech support would know what I was on about if I told them this?TBH, no - I think it would be over the heads of the majority of 1st line support people.
Surely though, its virgins responsibility to be moaning at Euroconnex to fix this issue because its affecting a lot of their customers?I don't think other peoples networks are VM's problem - it seems to me they have enough on their hands keeping their own network going.
TBH, no - I think it would be over the heads of the majority of 1st line support people.
I don't think other peoples networks are VM's problem - it seems to me they have enough on their hands keeping their own network going.
Sorry for OT talk, but happy 13,000 post Paul :)
It has been suggested that this thread deserves a Most Helpful Thread award..To Paul M.
Everyone agree? :erm:
my advice? stay clear of anything to do with euroconnex. they are one of the worst bandwidth providers to use. in the past i've got a server provider to force the route to/from a server of mine off the euroconnex network
just thought I would post up, dont know whether VM have been reading this forum or not but it seems to be fixed @ 18:20 2nite
Tracing route to . [85.234.148.27]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 9 ms 7 ms 7 ms 10.100.92.1
3 11 ms 7 ms 7 ms pool-t2cam1-b-ge92.inet.ntl.com [80.5.168.129]
4 18 ms 7 ms 10 ms sot3-t2core-b-ge-wan63.inet.ntl.com [80.4.225.13
7]
5 12 ms 10 ms 10 ms gfd-bb-b-so-720-0.inet.ntl.com [62.253.185.53]
6 28 ms 25 ms 14 ms gfd-bb-a-ge-000-0.inet.ntl.com [213.105.172.5]
7 30 ms 13 ms 18 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]
8 30 ms 34 ms 26 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
9 20 ms 19 ms 30 ms 212.250.14.86
10 * * * Request timed out.
11 29 ms 30 ms 50 ms . [85.234.148.27]
Trace complete.
Many thanks for everyone's help, ill be sure to pop buy here again should something like that ever happen again.
Phil
EDIT:
It has been suggested that this thread deserves a Most Helpful Thread award..To Paul M.
Everyone agree? :erm:
Yeap totaly agree if that wasnt a joke lol
Gonna post mine too, abit different form your guys but same problem, horrible lag in games.
Especially noticable is the 100% packet loss at hop 1 :shrug:
This is to Google.co.uk btw
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.234.92.1 1 6ms 100% 0 / 100
nott-t2cam2-b-v635.inet.ntl.com 82.13.49.153 2 9ms 10ms 0% 100 / 100 7ms / 37ms
nott-t3core-1b-ge-110-0.inet.ntl.195.182.175.141 3 9ms 11ms 0% 100 / 100 6ms / 33ms
nth-bb-b-so-020-0.inet.ntl.com 213.105.174.173 4 10ms 22ms 0% 100 / 100 9ms / 228ms
tele-ic-1-as0-0.inet.ntl.com 62.253.184.2 5 61ms 26ms 0% 100 / 100 23ms / 61ms
* Unknown Host * 212.250.14.66 6 27ms 30ms 2% 98 / 100 27ms / 51ms
* Unknown Host * 72.14.238.244 7 28ms 27ms 1% 99 / 100 23ms / 45ms
* Unknown Host * 216.239.43.91 8 19ms 22ms 0% 100 / 100 19ms / 46ms
* Unknown Host * 216.239.43.88 9 25ms 26ms 0% 100 / 100 21ms / 45ms
* Unknown Host * 64.233.175.246 10 24ms 26ms 0% 100 / 100 21ms / 76ms
* Unknown Host * 209.85.249.133 11 26ms 30ms 0% 100 / 100 23ms / 64ms
nf-in-f99.google.com 64.233.183.99 12 23ms 24ms 0% 100 / 100 21ms / 49ms
This is to bbc.co.uk
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.234.92.1 1 7ms 100% 0 / 25
nott-t2cam2-b-v635.inet.ntl.com 82.13.49.153 2 8ms 10ms 0% 25 / 25 7ms / 31ms
nott-t3core-1b-ge-110-0.inet.ntl.195.182.175.141 3 8ms 11ms 0% 25 / 25 7ms / 33ms
nth-bb-b-so-020-0.inet.ntl.com 213.105.174.173 4 12ms 12ms 0% 25 / 25 8ms / 28ms
gfd-bb-a-so-100-0.inet.ntl.com 213.105.175.137 5 16ms 21ms 0% 25 / 25 16ms / 56ms
gfd-bb-b-ge-000-0.inet.ntl.com 213.105.172.6 6 16ms 16ms 0% 25 / 25 12ms / 34ms
redb-ic-1-so-700-0.inet.ntl.com 62.253.185.78 7 19ms 19ms 0% 25 / 25 17ms / 33ms
* Unknown Host * 212.58.238.189 8 15ms 35ms 0% 25 / 25 13ms / 217ms
* Unknown Host * 212.58.238.133 9 19ms 20ms 0% 25 / 25 17ms / 38ms
* Unknown Host * 212.58.238.145 10 15ms 21ms 0% 25 / 25 14ms / 147ms
www4.rbsov.bbc.co.uk 212.58.227.74 11 15ms 21ms 0% 25 / 25 13ms / 39ms
Hop 1, your cable modem, will ignore ping requests, hecnce why it is lists 100% packet loss. It is however still routing. You should edit out IP of it though in your trace, just to be on the safe side.
Hop 1, your cable modem, will ignore ping requests, hecnce why it is lists 100% packet loss. It is however still routing. You should edit out IP of it though in your trace, just to be on the safe side.
10.234.92.1 is not my IP address.
I believe my trace route util does not show the modem and that hop 1 is the one after my modem.
Wierd, must be that utility, anyways heres one from ping plotter to bbc.co.uk
Target Name: www.bbc.co.uk
IP: 212.58.224.83
Date/Time: 05/07/2007 18:54:29 to 05/07/2007 18:54:53
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 25 0 0.0 7 44 20 [10.234.92.1]
2 25 0 0.0 7 37 14 nott-t2cam2-b-v635.inet.ntl.com [82.13.49.153]
3 25 0 0.0 8 39 14 nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.175.141]
4 25 8 32.0 10 92 23 nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
5 25 0 0.0 11 55 20 gfd-bb-a-so-100-0.inet.ntl.com [213.105.175.137]
6 25 0 0.0 12 36 18 gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
7 25 0 0.0 13 50 21 redb-ic-1-so-700-0.inet.ntl.com [62.253.185.78]
8 25 0 0.0 14 43 19 [212.58.238.189]
9 25 0 0.0 14 164 32 [212.58.238.133]
10 25 0 0.0 14 57 22 www53.thdo.bbc.co.uk [212.58.224.83]
So it seems hop 4 is the culprit. Can someone please take a hammer to it, thanks :)
EDIT 10 mins later :)
Target Name: www.bbc.co.uk
IP: 212.58.227.75
Date/Time: 05/07/2007 19:16:34 to 05/07/2007 19:16:58
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 25 0 0.0 5 42 15 [10.234.92.1]
2 25 0 0.0 10 31 13 nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
3 25 0 0.0 12 51 18 nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.175.129]
4 25 0 0.0 13 37 18 lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
5 25 0 0.0 13 41 18 nth-bb-b-so-100-0.inet.ntl.com [62.253.185.101]
6 25 0 0.0 16 38 20 gfd-bb-a-so-100-0.inet.ntl.com [213.105.175.137]
7 25 0 0.0 15 40 20 gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
8 25 0 0.0 16 28 19 redb-ic-1-so-700-0.inet.ntl.com [62.253.185.78]
9 25 0 0.0 17 181 36 [212.58.238.189]
10 25 0 0.0 17 36 21 [212.58.238.133]
11 25 0 0.0 16 59 21 [212.58.238.141]
12 25 0 0.0 19 53 26 www5.rbsov.bbc.co.uk [212.58.227.75]
I thanks the man with the hammer :)
EDIT 15 mins later:
Target Name: www.bbc.co.uk
IP: 212.58.226.232
Date/Time: 05/07/2007 19:39:39 to 05/07/2007 19:40:03
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 25 0 0.0 6 24 9 [10.234.92.1]
2 25 0 0.0 11 32 15 nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
3 25 0 0.0 11 41 14 nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.175.129]
4 25 3 12.0 12 25 16 lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
5 25 0 0.0 12 141 31 nth-bb-b-so-100-0.inet.ntl.com [62.253.185.101]
6 25 0 0.0 16 37 19 gfd-bb-a-so-100-0.inet.ntl.com [213.105.175.137]
7 25 0 0.0 16 42 22 gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
8 25 0 0.0 17 35 20 redb-ic-1-so-700-0.inet.ntl.com [62.253.185.78]
9 25 0 0.0 18 36 20 [212.58.238.189]
10 25 0 0.0 17 45 20 [212.58.238.133]
11 25 0 0.0 17 27 18 [212.58.238.145]
12 25 0 0.0 18 57 24 [212.58.226.232]
So they replace/diverted one bad router with/to another bad router? what the hell is going on! :(
Now its back on the first one with as bad packetloss, giving up tonight. Im losing faith in VM at a rapid rate right now, ever since they took over ive had nothing but problems with TV/Internet and my bills.
if you were getting 30%+ packet loss a quarter way through the route, don't you think you'd be seeing more packets dropped after hop 4? if a router drops a ping request packet (and only that router does it, ie, nothing after it is reporting packet loss), then it can simply be the low priority set to ping requests on the router
Sorry for late reply from other thread and read that it has been corrected but why do most of my tracerts time out?
Tracing route to . [85.234.148.27]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 48 ms 51 ms 33 ms . [85.234.148.27]
Trace complete.
second one
Tracing route to dumbclan.killercreation.co.uk [81.19.219.88]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 90 ms 17 ms 24 ms dumbclan.killercreation.co.uk [81.19.219.88]
Trace complete.
I did the same tracerts as you lot, but im timing out in the middle but still finishing at the destination? Also since the day it was corrected iv been pinging ok to them servers aswell for the time beeing.
if you were getting 30%+ packet loss a quarter way through the route, don't you think you'd be seeing more packets dropped after hop 4? if a router drops a ping request packet (and only that router does it, ie, nothing after it is reporting packet loss), then it can simply be the low priority set to ping requests on the router
So whats causing hop 4 to be reported as having packetloss? playing games right now is impossible, everything is skipping everywhere, animations arnt playing, buttons i press are delayed sometimes by upto 3 seconds (which is a lot in game)
The connection is shoddy and it only started happening 3 days ago, i also cannot afford to call a broadband 'helpline' even tho i dont want help i want to report a fault with this router.... nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173].
This why im posting here because im hoping that someone from VM/NTL can look into the problem for me but since i havent heard anything for days im guessing these forums are no longer an option :(
Incomplete
07-07-2007, 19:03
Just FYI to all destinations things are fine here.
7 5 ms 5 ms 5 ms LINX-gw12.UK.net.dtag.de [195.66.224.137]
8 11 ms 6 ms 6 ms 217.6.48.238
9 7 ms 29 ms 6 ms 10ge-4-4.cat2.sov.lon.rapidswitch.com [87.117.211.18]
10 6 ms 6 ms 6 ms . [85.234.148.27]
7 6 ms 6 ms 5 ms tele2-gw4.telewest.net [194.117.136.197]
8 6 ms 5 ms 6 ms telewest.transit.as25369.net [194.117.147.66]
9 6 ms 6 ms 6 ms dumbclan.killercreation.co.uk [81.19.219.88]
High pings to any device apart from the end device are irrelevant. When you ping a router it takes a different path, as it has to go to the CPU to be responded to which means it gets dealt with when the CPU is free and can be bothered, while packets that are sent through the router will just go straight through a pipelined switching fabric which takes microseconds.
You cannot rely on any latency report from any intermediate hop unless that latency persists after that hop.
homealone
07-07-2007, 19:06
So whats causing hop 4 to be reported as having packetloss? playing games right now is impossible, everything is skipping everywhere, animations arnt playing, buttons i press are delayed sometimes by upto 3 seconds (which is a lot in game)
The connection is shoddy and it only started happening 3 days ago, i also cannot afford to call a broadband 'helpline' even tho i dont want help i want to report a fault with this router.... nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173].
This why im posting here because im hoping that someone from VM/NTL can look into the problem for me but since i havent heard anything for days im guessing these forums are no longer an option :(
Because the routers are setup to drop non-essential traffic, such as ping requests, your trace shows reasonable pings at the final destination, which is the true measure of the connection.
I'm not saying you don't have a problem, just that I don't think focussing on the apparent packet loss from that router is going to be the answer??
It's reported as having packet loss becuase answering direct ping requests is of a lower priority than forwarding traffic. This means if it is busy forward traffic, i.e. routing, then it will ignore the odd ping request so it can do its primary function unimpaired.
If the router were faulty in its primary role of forwarding traffic, then all routers downstream of that hop will report significant packet loss, as they have to travel through that router to get to you. Your trace shows no packet loss from any router downstream of hop number 4, so all traffic is being routed through it with no problems.
I know dodgy connections when gaming is a real pain, but I don't think that router is the source of your trouble.
Edit: Knew that took me too long to type and would end up being too late ;)
That same router is pinging speeds between 20-400ms (when its not droping packets).. is that normal? even if its considering my ping to be unimportant?
It is awful in game right now, npcs are actually zooming backwards beforee they start moving forwards again :(
glad its not packetloss tho, looks like its bottlenecking i guess?, thanks for the info guys :)
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