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obscura2k
02-07-2007, 23:58
or is it? ...

https://www.cableforum.co.uk/images/local/2007/07/147.png


1st 512K took 5281 ms = 97 KB/sec, approx 799 Kbps, 0.78 Mbps
2nd 512K took 5203 ms = 98.4 KB/sec, approx 811 Kbps, 0.79 Mbps
3rd 512K took 5844 ms = 87.6 KB/sec, approx 722 Kbps, 0.71 Mbps
4th 512K took 3531 ms = 145 KB/sec, approx 1195 Kbps, 1.17 Mbps

Overall Average Speed = approx 882 Kbps, 0.86 Mbps
This is happening 24/7 now ... i'm on 4mb service (recently downgraded from 20mb due to poor speeds and no tech-help)

No area faults ... currently in Kirkless (HD2) - Tech Support no help as always

Anyone got any ideas/suggestions? Seriously thinking of moving to ADSL now ...

BaDaR
03-07-2007, 00:19
https://www.cableforum.co.uk/images/local/2007/07/146.png

This is what i'm getting when i check on so called speed test sites, but when i download any file from rapidshare or others server i'm getting full 20 mb(2400kbps).

I don't trust on speed test sites but i love virgin media 20 MB service.:tu:

countbathory
03-07-2007, 05:17
https://www.cableforum.co.uk/images/local/2007/07/141.png (http://www.speedtest.net)

https://www.cableforum.co.uk/images/local/2007/07/142.png (http://www.speedtest.net)

https://www.cableforum.co.uk/images/local/2007/07/143.png (http://www.speedtest.net)

https://www.cableforum.co.uk/images/local/2007/07/144.png (http://www.speedtest.net)

gota say my 10mb service was excellent, rarely had a problem with it, now on the 20mb im more than happy, it slows down abit at peeks times which is to be expected but the rest of the time these are the types of results i get. No complaints here.:D

obscura2k
03-07-2007, 07:09
I posted for a bit of help/suggestions/ideas to resolve my speed issues ... posting your speed is pointless and doesnt help one bit, especially when you're not even in the same area ... if you want to boast about your speeds, use the speed test thread ... plonker

paulwilko
03-07-2007, 09:20
I am similar to you. I get crap speeds using the speedtest site like you, but if i download from a newsgroup they are spot on.

I have used other speedtest programs which suggest i have an issue.

I have tried TEch support like you and have given up on the 2 calls i made.

I believe, although i have been slagged of for it, that there is a major issue all over the country and i also believe it will sort it self out. I won't give Virgin the pleasure of getting 25p a min from me on this issue.

If however it does not sort itself out in the nearish future i will defo re-evaluate the situation.

If i was you, i would do the same !!

Cheers

Paul

Merlin99uk
03-07-2007, 09:30
Sorry to say, but I've been having the same issues since March (HD5), after around 3.30pm, speed drops to way under 1mb on a regular basis. It's not just speed test sites either, browsing is abysmally slow, newsgroups too.

Tried Tech support too, no luck, even tried a contact in retentions, sending him speed test results to show my problem.

Don't even get an answer from him now!

I'm thinking a move can't be a bad thing, ADSL (I'm thinking of Be) can't be worse than this (no matter what others might say).

Tawton9
03-07-2007, 09:53
https://www.cableforum.co.uk/images/local/2007/07/138.png (http://www.speedtest.net)


https://www.cableforum.co.uk/images/local/2007/07/139.png (http://www.speedtest.net)

jcardiff
03-07-2007, 12:46
I'm thinking a move can't be a bad thing, ADSL (I'm thinking of Be) can't be worse than this (no matter what others might say).
virgin seem to be a bit of a lottery, depends where you are a lot of the time but customer services are more reliable and honest then virgin in most other places.

Sirpingalot
03-07-2007, 12:52
https://www.cableforum.co.uk/images/local/2007/07/138.png (http://www.speedtest.net)


https://www.cableforum.co.uk/images/local/2007/07/139.png (http://www.speedtest.net)

Nice!! or...Naicee as the guy in your avatar would say ;)

---------- Post added at 12:52 ---------- Previous post was at 12:47 ----------

I posted for a bit of help/suggestions/ideas to resolve my speed issues ... posting your speed is pointless and doesnt help one bit, especially when you're not even in the same area ... if you want to boast about your speeds, use the speed test thread ... plonker

Simple...don't use speedtest sites...try downloading from the AMD website and see what results you get.

PowerUser
03-07-2007, 14:35
If you post speedtest results that were taken between 4am and 9am, What do you expect!!.

I challenge anyone to post a speedtest.net result that can manage even 15Mb between 4pm til 10pm. All those results above prove, is that you can only get the service you pay for at times when most people are asleep. Which is Artificial to say the least.

countbathory
03-07-2007, 15:59
I posted for a bit of help/suggestions/ideas to resolve my speed issues ... posting your speed is pointless and doesnt help one bit, especially when you're not even in the same area ... if you want to boast about your speeds, use the speed test thread ... plonker

move to ADSL, asap!

---------- Post added at 15:59 ---------- Previous post was at 15:51 ----------

If you post speedtest results that were taken between 4am and 9am, What do you expect!!.

I challenge anyone to post a speedtest.net result that can manage even 15Mb between 4pm til 10pm.


thats a bit like asking a sports car driver to drive at full speed in rush hour.
As i said at peek times the speeds are lower which is only to be expected, if you expect to keep your max speed durning these times then your dreaming.
The tests were actually done at 5am, it says 4.00 because i dont think speed.net put there clocks forward for summer time. So heres one done today just after 4pm

https://www.cableforum.co.uk/images/local/2007/07/131.png (http://www.speedtest.net)

As for getting max speeds when most are asleep, well seems like good sence, i get what i pay for and for a good 16hrs a day. It sure beats moaning which is all you seem to see in here. And at the end of the day if your not happy with the service you get, cancel it an go elsewhere.

bigdavep
03-07-2007, 17:47
If you post speedtest results that were taken between 4am and 9am, What do you expect!!.

I challenge anyone to post a speedtest.net result that can manage even 15Mb between 4pm til 10pm. All those results above prove, is that you can only get the service you pay for at times when most people are asleep. Which is Artificial to say the least.

Done at 17.46 today....

https://www.cableforum.co.uk/images/local/2007/07/137.png (http://www.speedtest.net)


Tue, 03 Jul 2007 17:02:00 GMT

1st 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
2nd 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
3rd 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps
4th 512K took 235 ms = 2178.7 KB/sec, approx 17952 Kbps, 17.53 Mbps

Overall Average Speed = approx 18719 Kbps, 18.28 Mbps

And a little later...

P.s I'm not bragging just meeting a challenge....Web browsing seems slower today than ever though

spankysmagicpian
03-07-2007, 18:22
Done at 18:22
https://www.cableforum.co.uk/images/local/2007/07/132.png (http://www.speedtest.net)

bigdavep
03-07-2007, 18:32
I always get really bad results from that Maidenhead server on speedtest.net

rockabillybass
03-07-2007, 18:32
https://www.cableforum.co.uk/images/local/2007/07/135.png


Tue, 03 Jul 2007 17:30:50 GMT

1st 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
2nd 512K took 1063 ms = 481.7 KB/sec, approx 3969 Kbps, 3.88 Mbps
3rd 512K took 1062 ms = 482.1 KB/sec, approx 3973 Kbps, 3.88 Mbps
4th 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps

Overall Average Speed = approx 3943 Kbps, 3.85 Mbps



To repeat this test from the source server click here.

Two speed tests for my 4 meg connection done one after another. Just shows how unreliable they are..

Druchii
03-07-2007, 18:41
Furthur proof :p:

https://www.cableforum.co.uk/images/local/2007/07/134.png (http://www.speedtest.net)

PowerUser
03-07-2007, 19:18
thats a bit like asking a sports car driver to drive at full speed in rush hour.
As i said at peek times the speeds are lower which is only to be expected, if you expect to keep your max speed durning these times then your dreaming.
The tests were actually done at 5am, it says 4.00 because i dont think speed.net put there clocks forward for summer time. So heres one done today just after 4pm

https://www.cableforum.co.uk/images/local/2007/07/131.png (http://www.speedtest.net)

As for getting max speeds when most are asleep, well seems like good sence, i get what i pay for and for a good 16hrs a day. It sure beats moaning which is all you seem to see in here. And at the end of the day if your not happy with the service you get, cancel it an go elsewhere.

Slightly odd argument!, As You don't buy a Sportscar knowing you can only drive it at 5am in the morning, the idea is to use it during a Realistic time of day. er when the sun is out say!.

I didnt say I expect MAX speeds just reasonable speeds. not <1Mb during 5pm to 9pm on a 20Mb connection. If you get what you pay for 16 hours a day, Then aren't you the lucky one,

It sure beats moaning which is all you seem to see in here .
Oh were sorry, Lets all just sit back and let you post how great your service is then, and put up with all the Sly remarks about how we idiots and moaners should put up with our poor service.

And at the end of the day if your not happy with the service you get, cancel it an go elsewhere .

Well lets see ,MAYBE it's Because "We Dont Have AnyWhere Else To Go" . We dont all have the luxury of having Options. I certainly Dont. So I prefer to Go with the hordes and Hordes of others on here that are trying to get some sence out of why we can't get a good service when obviously others are unefected.

BaDaR
03-07-2007, 19:34
https://www.cableforum.co.uk/images/local/2007/07/128.png

I just had speed test only 2 min ago and this is what i get on peak time, i will say don't complain about VM if your PC have so many problems which you don't know and can't get fast speed . :D

PowerUser
03-07-2007, 21:21
https://www.cableforum.co.uk/images/local/2007/07/128.png

I just had speed test only 2 min ago and this is what i get on peak time, i will say don't complain about VM if your PC have so many problems which you don't know and can't get fast speed . :D

Yet another Unhelpful post, Bragging about there speeds. maybe you should read what the orginal thread starter wrote about this.

And what problems are you refering to that a PC would cause an intermittant poor Internet service between the hours of 4pm to 10pm??:confused:. I guess They forgot to teach us that In I.T. !!!!

countbathory
03-07-2007, 21:29
If you get what you pay for 16 hours a day, Then aren't you the lucky one.

Yup thats me, aint life grand. :D

any way, gota go download, have a nice day :p:

Retrovertigo
03-07-2007, 21:39
Yup thats me, aint life grand. :D

any way, gota go download, have a nice day :p:

Why post something just to get someone's back up? If you can't contribute anything useful - for the many many people having problems - then don't post at all. You have shown an amazing lack of maturity there.

Maybe you think it's a joke people paying top whack for a service and getting dreadful speeds. I don't, I think it's a real problem and you posting how amusing it is that you get full speed while smiling at others misfortune - well, I won't spell out what I think.

Merlin99uk
03-07-2007, 22:22
Well, I had hoped to find out if others apart from myself and Obscura are the only ones in the Kirklees area that are suffering poor surfing speeds, instead all we seem to be getting are braggarts who don't have our problems and want to show off their speeds.

Or, people who seem to think that we are noobs, with no clue about how to set up a pc and get a good surfing configuration.

Some of us have been working with pc's for a long time and do know what we are doing, but we don't feel the need to brag about it.

(If my pc was set up wrongly, would I get the full 4mb in the mornings ? - hardly!)

Or, the "if you don't like it, then leave" option. Well hey, I believe that if I pay good money, I should get the service I pay for, and if I don't get it, I have the right to protest to the company, and finding out if there are others who have the same problem as me will give me a clue as to whether it is indeed my setup, a local problem, or the network which causes this. This will help my case when dealing with the company.

It seems though, that since the change of name from NTL to Virgin, something has happened, something which has made the majority of staff at Virgin/NTL/Telewest just lose interest in a good customer support.

I was originally with Cabletel and NTL, the support was very good, excellent in fact. Now though....... well...... CS are no help, Tech support deny any problems.

Emails are unanswered (common since the days of NTL).

All I know is that the "leave" option is getting stronger.

No doubt now, I will probably just receive sarcastic/flaming/bragging answers instead of actual helpful comments.

Obscura mate, I don't think we'll get any decent help here!

---------- Post added at 22:22 ---------- Previous post was at 21:57 ----------

Tue, 03 Jul 2007 21:19:24 GMT

1st 512K took 7357 ms = 69.6 KB/sec, approx 574 Kbps, 0.56 Mbps
2nd 512K took 11162 ms = 45.9 KB/sec, approx 378 Kbps, 0.37 Mbps
3rd 512K took 6942 ms = 73.8 KB/sec, approx 608 Kbps, 0.59 Mbps
4th 512K took 10173 ms = 50.3 KB/sec, approx 414 Kbps, 0.4 Mbps

Overall Average Speed = approx 494 Kbps, 0.48 Mbps

Not been on the pc all day before coming on here!

Down the Pub
03-07-2007, 22:28
this is cool..........................not:mad:
https://www.cableforum.co.uk/images/local/2007/07/127.png

u/l vastly faster than the d/l

and i am taking with a pinch of salt................but not to bigger pinch, mind you it is 150kb/s up on lastnight.

BaDaR
04-07-2007, 02:50
Yet another Unhelpful post, Bragging about there speeds. maybe you should read what the orginal thread starter wrote about this.

And what problems are you refering to that a PC would cause an intermittant poor Internet service between the hours of 4pm to 10pm??:confused:. I guess They forgot to teach us that In I.T. !!!!

Check out the timing of my speed test, its during 4pm and 12pm.

yes you don't know nothing about IT otherwise tell me how many connection dose IE or Firefox allow to connect to any server, ;)

Tseng
04-07-2007, 04:17
Wed, 4 Jul 2007 03:13:47 UTC

1st 512K took 234 ms = 2188 KB/sec, approx 18029 Kbps, 17.61 Mbps
2nd 512K took 188 ms = 2723.4 KB/sec, approx 22441 Kbps, 21.92 Mbps
3rd 512K took 281 ms = 1822.1 KB/sec, approx 15014 Kbps, 14.66 Mbps
4th 512K took 188 ms = 2723.4 KB/sec, approx 22441 Kbps, 21.92 Mbps

Overall Average Speed = approx 19481 Kbps, 19.03 Mbps



To repeat this test from the source server click here.

Merlin99uk
04-07-2007, 07:02
Check out the timing of my speed test, its during 4pm and 12pm.

yes you don't know nothing about IT otherwise tell me how many connection dose IE or Firefox allow to connect to any server, ;)

What has this to do with with the original post of bad speeds in Kirklees ???

Oh if you don't know, that's in Yorkshire not Hayes !!!!

We're trying to find a solution to a problem in our area, please stay on topic instead of wasting space and time and winding people up when you don't live anywhere near the problem area.

AntiSilence
04-07-2007, 07:11
http://www.speedtest.bbmax.co.uk/results.php?t=1183529416&v=1738747

I get that sort of speed in the morning (maybe during the day too, but I can't tell since I'm work) and late at night. Any time between around 4pm and midnight, it drops to < 1.5Mb everyday.

Agent47
04-07-2007, 09:08
https://www.cableforum.co.uk/images/local/2007/07/124.png (http://www.speedtest.net)

and then this

https://www.cableforum.co.uk/images/local/2007/07/125.png (http://www.speedtest.net)

Alto
04-07-2007, 12:04
As i said at peek times the speeds are lower which is only to be expected, if you expect to keep your max speed durning these times then your dreaming..

Would it therefore be more honest of Virgin to label the XL service as up to 20Mb*off peak, or even delay the introduction of a headline-grabbing "20Mb" description until the network could cope with existing demand.

It's a competitive market, but mis-representing your product, and not keeping your existing customers informed of problems by a mass email or message on their bills, is not a good plan for long term growth.

BaDaR
04-07-2007, 16:35
What has this to do with with the original post of bad speeds in Kirklees ???

Oh if you don't know, that's in Yorkshire not Hayes !!!!

We're trying to find a solution to a problem in our area, please stay on topic instead of wasting space and time and winding people up when you don't live anywhere near the problem area.

If i'm not talking to you then better you mind your OWN business and don't reply to me, understand?

There is no problem in any area, but problem with people PCs.
2ndly if you are not happy with the service you pay then don't cry here, complain to VM, if they dont help you then move to adsl.


@Topic
https://www.cableforum.co.uk/images/local/2007/07/122.png

This is my speedtest, just min ago and its how i'm getting just 7 mb but i should get 20, **** soo bad, i hate VM.:mad:


Now check attachment picture and check out speed, i'm getting 2000kbps :Yikes:
I love VM :D

Guys install freedownloadmanager and set minimum of 20 connections to server and then download anything. then see the result yourself

PowerUser
04-07-2007, 17:21
Check out the timing of my speed test, its during 4pm and 12pm.

yes you don't know nothing about IT otherwise tell me how many connection dose IE or Firefox allow to connect to any server, ;)

Just stop being a complete plonker and post your replies to the proper thread!.Its Called "Speed Tests". And Don't assume to Know what I know about I.T or anyone else for that matter.. GROW UP!...

BaDaR
04-07-2007, 17:42
Just stop being a complete plonker and post your replies to the proper thread!.Its Called "Speed Tests". And Don't assume to Know what I know about I.T or anyone else for that matter.. GROW UP!...

just by useing IE or firefox you can't get full speed, there are only few servers which support full speed in IE or Firefox, for rest you need to learn what is Internet and how to get full speed,

Stop crying like 2 year baby and move to ADSL like good boy then being yourself as plonker. VM don't teach for how to get full speed.:Yikes:

PowerUser
04-07-2007, 18:06
just by useing IE or firefox you can't get full speed, there are only few servers which support full speed in IE or Firefox, for rest you need to learn what is Internet and how to get full speed,

Stop crying like 2 year baby and move to ADSL like good boy then being yourself as plonker. VM don't teach for how to get full speed.:Yikes:

OMG! LOL, I think I'll stick to using my 32 Connections with newsdemon thanks and maintain full speed the easy way!. That is until 4pm-5pm, then 100 connections wouldnt make any difference. Yes I do know about multiple connectons and so do most people on here. I just can't be bothered to entertain your ridiculous Childish behaviour. And Why would I want to move to ADSL. Thats going completly backwards, Not unlike yourself I feel.

Now that you've plastered this thread with total off topic nonsense. Just stop. or carry on showing how stupid your making yourself sound.

Goodbye
P.s my sympathy goes out to the origianl thread starter, I'm afraid warnings aren't given for towards people like this. only to those that get frustrated with those people and end up posting swear words.

Back on topic though to riginal thread posted, I know what you mean, I also phoned up tech support, As my 32 connection's went from a full 20mbit to less then 1mbit from 5pm onwards Everyday last week.. The Indian sounding lady Talked me through a speedtest, which everyone on here uses anyway. And the results showed a depresssing degraded service around 1mbit to 2.5 mbit. And you know what she said "Your broadband is working fine sir", Your getting full speed wtf :confused:. then she said goodbye and hung up"...

BaDaR
04-07-2007, 18:09
its you who is crying like baby for speed, i never knew people can cry just for speed :d

any way good luck to your for getting full speed, bye bye

Merlin99uk
04-07-2007, 18:13
If i'm not talking to you then better you mind your OWN business and don't reply to me, understand?

There is no problem in any area, but problem with people PCs.
2ndly if you are not happy with the service you pay then don't cry here, complain to VM, if they dont help you then move to adsl.



What has gone wrong with this forum ? It used to be a place where people could come, post problems, get help and advice.....

Now..... well........ If that is the quality of new forum members who've only been here a couple of months. SAD, VERY SAD

Not going to waste my time listening to that stuff, so, last post here, and probably on cable forum, I don't need this !

BaDaR
04-07-2007, 18:20
What has gone wrong with this forum ? It used to be a place where people could come, post problems, get help and advice.....

Now..... well........ If that is the quality of new forum members who've only been here a couple of months. SAD, VERY SAD

Not going to waste my time listening to that stuff, so, last post here, and probably on cable forum, I don't need this !

first you was jumping on me and now you dont have answer so its turn to be new members?

look like many users don't have any thing to do in this forum then jumping on others, after all that's the life for them.


check my very first posts where i said to thread starter for not trusting on speedtests, then poweruser and you jump to me.

Go and do some thing then jumping on others,

thread starter will still get help and that's if he start using some downloadmanagers,


have nice life and bye bye

obscura2k
04-07-2007, 20:41
VM Engineer coming monday ... hopefully he can fiddle with something, not literally though!

Tawton9
06-07-2007, 19:37
If you post speedtest results that were taken between 4am and 9am, What do you expect!!.

I challenge anyone to post a speedtest.net result that can manage even 15Mb between 4pm til 10pm. All those results above prove, is that you can only get the service you pay for at times when most people are asleep. Which is Artificial to say the least.



Done this speedtest just now..7.40PM


https://www.cableforum.co.uk/images/local/2007/07/107.png (http://www.speedtest.net)