Baguley server update is completed..

[jbrennand]

... according to the Virgin status page.

So is everyone on the 20Mb ? I'm not :-(

John

[Rone]

Maybe they wouldnt mind plugging mine in then either. :(

[HiroofTime]

I am on Baguley, in Runcorn, but still not on 20MB, rebooted router a couple of times of the past day, still on 10MB setup.

[spankysmagicpian]

Where are you? Manchester or elsewhere?

[foxterrier]

ST4 still on 10mb, and who's gonna ring at 25p per min to find out what the problem is??

[groobber]

I'm in Warrington and have just rebooted my modem and now I'm on 20mb.

Just keep trying and rebooting.

[spankysmagicpian]

If you're still waiting - I know it's a manchester thread but it is Baguley after all...

http://www.cableforum.co.uk/board/12/33616309-manchester.html

[jbrennand]

... according to the Virgin status page.

So is everyone on the 20Mb ? I'm not :-(

John

Whay hey... just rebooted (4th time today) and i'm pulling down at 12Mbs and uploading at 720Kbs.

So looks like the wick has been turned up in M20.

John

---------- Post added at 14:12 ---------- Previous post was at 14:10 ----------

If you're still waiting - I know it's a manchester thread but it is Baguley after all...

http://www.cableforum.co.uk/board/12/33616309-manchester.html

Yeah but as Virgin clearly don't know that Baguley is in Manchester, I thought i'd follow suit :-)

John

[anduin]

I just remotely rebooted modem and have picked up a 20mb config, quick tests over many sites only show a throughput of an 8mb connection tho, will forget all about it till i get home i guess :)

[spankysmagicpian]

I just remotely rebooted modem and have picked up a 20mb config, quick tests over many sites only show a throughput of an 8mb connection tho, will forget all about it till i get home i guess :)

same here - not getting anything better than 6.43mb although downloading from news.ntlworld comes in at 2.33mb/s.

---------- Post added at 14:27 ---------- Previous post was at 14:25 ----------

Whay hey... just rebooted (4th time today) and i'm pulling down at 12Mbs and uploading at 720Kbs.

So looks like the wick has been turned up in M20.

Only just been turned up by the looks of it and by the results of mine. I'm at work and I'll check again when I get home.

[jbrennand]

same here - not getting anything better than 6.43mb although downloading from news.ntlworld comes in at 2.33mb/s.

---------- Post added at 14:27 ---------- Previous post was at 14:25 ----------



Only just been turned up by the looks of it and by the results of mine. I'm at work and I'll check again when I get home.

Mine only shows 6Mbs with the cableforum speedtest - but is showing 12MBs from speedtest.bbmax,co.uk - the clincher though is the upload speed now a steady 720Mb/s - never had more than 420Mb/s in the last year.

John

[jigman]

lol i think we have been forgotten about in sale

[dojoman47]

In Runcorn and now on the 20 meg service....

[Rone]

lol i think we have been forgotten about in sale
Too right, it sucks having been on the trial to find out your last. :(

[NEONKNIGHT]

I subscribe to 4MB BB and just tried a speed test, I'm getting speeds of between 8 and 9MB, which is nice. :)

[spankysmagicpian]

I subscribe to 4MB BB and just tried a speed test, I'm getting speeds of between 8 and 9MB, which is nice. :)

You've got part of our 20mb speed - I suggest you hand it back immediately :D

[NEONKNIGHT]

You've got part of our 20mb speed - I suggest you hand it back immediately :D

I'd really, really like to...... but Nah! :D Cheers VM :tu:

[spankysmagicpian]

Download Speed: 2356 kbps (294.5 KB/sec ) Upload Speed: 521 kbps (65.1 KB/sec )

Sheesh :(

[Pyr0]

i can't believe they're saying it's complete... :shocked::rolleyes:
still 10MB in Birkenhead :(

[Retrovertigo]

That's the annoying thing - it's one thing to patiently wait. It's another them claiming the work is done.

Does this mean that at some point we are expected to call a premium line number to see what has gone wrong?

And then be met with someone saying "but your area is done, it says so on the update page, reboot your modem, blame the dog, blame aliens, blame anyone but us" ;)

[Anarki]

i can't believe they're saying it's complete... :shocked::rolleyes:
still 10MB in Birkenhead :(

ditto..

[daymouse]

has anyone actually tried ringing up? i would but im stuck in work!!!! its gets refunded if it is a fault and not a general query about the weather or sumit stupid like that!!!

[punky]

That non-free number is for techical support. For poor speed, you want to call faults which is free... (151 from VM phone)

[nolan69]

I'm in Runcorn, and I got the update on Saturday morning. However, I've just tried to d/l something via Newsgroups, and I'm only getting 5mb. It's the first time I've used the PC today, so I shouldn't be being traffic shaped, surely?

[Rone]

Mon, 2 Jul 2007 16:59:03 UTC
1st 128K took 2531 ms = 51787 Bytes/sec = approx 431 kbits/sec
2nd 128K took 1750 ms = 74898 Bytes/sec = approx 623 kbits/sec
3rd 128K took 2063 ms = 63535 Bytes/sec = approx 529 kbits/sec
4th 128K took 1391 ms = 94229 Bytes/sec = approx 784 kbits/sec

Thats my 10meg atm, and i have'nt downloaded more than 2 e-mails today. :(

[daymouse]

Ok rang them up, got some foreign voice sound like half indian half chinese!!! so hung up rang back and got a bloke with an english accent!!! best 10p connection ive paid!!! ;)

Anyway he had a look and said at 1st it looks like your running a 20mb i said im not! he then looked and didnt have any record of maintence up upgrading done in manchester this week!!! he identified that my mac address hadnt changed, he has now sent of the report for investigation so fingers crossed wont be too long!!!!

Anyone else rang up? what did they say???

[Retrovertigo]

What's the free number if you don't have a Virgin phone line? Cheers.

I'll be calling them myself I think. I'll give it over night just in case. I have had my consipracy theories all along - and here's another. Baguely can't cope, so don't upgrade all the area and hope enough people are dumb enough not to notice ;)

[scoobydoo[uk]]

Hasnt been upgraded in my part of Stoke on Trent also on the Baguley network..

[scalers]

im in stoke on trent and it aint been upgraded here rang tech support and they said the config file hadnt been sent to stoke on trent it could be anytime from now till the end of the month so it could be a while yet.

[daveybm]

Mon, 2 Jul 2007 18:46:40 UTC

1st 512K took 12797 ms = 40 KB/sec, approx 330 Kbps, 0.32 Mbps
2nd 512K took 11891 ms = 43.1 KB/sec, approx 355 Kbps, 0.35 Mbps
3rd 512K took 12328 ms = 41.5 KB/sec, approx 342 Kbps, 0.33 Mbps
4th 512K took 19281 ms = 26.6 KB/sec, approx 219 Kbps, 0.21 Mbps

Overall Average Speed = approx 312 Kbps, 0.3 Mbps



To repeat this test from the source server click here.

This is my supposedly 10Mb service, and still not upgraded to 20Mb in Wallasey (Baguley), I'm getting really fed up with the service from VM broadband, my son in law has just signed up with Sky (up to 16 Mb) and gets a steady 11Mb all the time, I might be following him if things don't improve in the next few weeks. The speed yesterday was like back in the good old days of dial up.

[scoobydoo[uk]]

Still havent been upgraded in stoke on trent (st9) .. so its NOT complete!. Seems some people in stoke have had the upgrade but not everyone.

[PlanBee]

Here in a very damp Macclesfield, the upgrade may or may not have reached us... I know these things can take a while to sort themselves out but all day performance has got no better than this:

Mon, 2 Jul 2007 20:30:05 UTC

1st 512K took 14506 ms = 35.3 KB/sec, approx 291 Kbps, 0.28 Mbps
2nd 512K took 10116 ms = 50.6 KB/sec, approx 417 Kbps, 0.41 Mbps
3rd 512K took 13701 ms = 37.4 KB/sec, approx 308 Kbps, 0.3 Mbps
4th 512K took 14702 ms = 34.8 KB/sec, approx 287 Kbps, 0.28 Mbps

Overall Average Speed = approx 326 Kbps, 0.32 Mbps

I have struggled to get my fix of Radio 7 off the internet today :-) without drop outs and that under the sea sound...

[popper]

Where are you? Manchester or elsewhere?
and more to the point, what UBR are you on just blank your cust*** bit before posting it.
http://www.cableforum.co.uk/board/misc.php?do=connection
perhaps theres a problem with some of the baguley UBR's or related kit?...

[Down the Pub]

problem? doesn't need a rocket scientist to know that there are problems, hell a script muncher even told me there was a network issue somewhere. all it needs is someone to sort it and pronto

[spankysmagicpian]

and more to the point, what UBR are you on just blank your cust*** bit before posting it.
http://www.cableforum.co.uk/board/misc.php?do=connection
perhaps theres a problem with some of the baguley UBR's or related kit?...

I did post it in the 'Manchester?' thread but for the sake of completness

cpc2-stre1-0-0-custXXX.bagu.cable.ntl.com

It's still no better now - news.ntlworld d/l at 601Kb/s. And to think I used to get 1.17mb/s before the upgrade :(

Having said that though - I have never seen so many tickets open on the status page so once that is sorted everyone should be OK.... I hope.

[daymouse]

To Admin

Can the title of this post be changed form

Baguley server update is completed..

too

Baguley server update is completed.. but they're little liars who get customers hopes up then kick them in the balls!!!

:D:D

Please;)

[scoobydoo[uk]]

cpc4-stok6-0-0-custxxx.bagu.cable.ntl.com

Thats my UBR, no upgrade to 20mb.
Seems that most of stoke on trent has been upgraded but not here :(

[Lamb]

cpc3-stok10-0-0-custxxxx.bagu.cable.ntl.com still no 20meg here ,
i rang tech support and spoke to some idiot who was asking me to boot into safe mode then telling me it was my firewall and i was on 20 meg , then he said i was being traffic shaped thats why its showing as 10meg i havent downloaded anything and i thought it went to 5 meg speeds anyway? , lol 25p/min for that ? what a joke

[daveybm]

cpc2-birk2-0-0-cust***.bagu.cable.ntl.com no 20Mb yet and if thats the sort of response from faults then I won't be wasting any money calling them to tell them about something they haven't done. Just have to keep on waiting.: :(

[swoop101]

cpc3-bagu6-0-0-cust***.bagu.cable.ntl.com


Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000


20meg my ****

still cannot get through to them that because I have permium rate call barring I am being denied the help I need to sort it out.:mad:
CS are being a pain at the moment.:(:dozey:

[Fireplace]

Rebooted my modem this morning in Warrington, now showing 20Mbps, not that I am getting anywhere near that speed though.

[daveybm]

cpc2-birk2-0-0-cust***.bagu.cable.ntl.com

just been upgraded to:- Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
getting around 14Mb from various speedtests. Let's hope everyone gets sorted out and the system settles down. :)

[Bill C]

Guys

I am :banghead: trying to get people to do something about this. Please bear with me i have found someone who understands there is a problem and he is trying to escalate it at the moment. However he also is :banghead: over this :(

[Retrovertigo]

M14 area (fallowfield) just done a hard reset and am now on 20meg. Now for the bad news. On the newsgroups I could get a solid 1.17meg download speed during the day.

Done a test just now and can't get more than 800KB/s - amazing - slower than when I was on 10meg!!! great stuff Virgin - really great.

In fact my usenet spped is struggling to stay at around 600k, it wavers from 500k to 700k plus and then back down. NOT happy at all!. How the hell can they increase the speed yet provide us with slower speeds? Seriously?

[jbrennand]

M14 area (fallowfield) just done a hard reset and am now on 20meg. Now for the bad news. On the newsgroups I could get a solid 1.17meg download speed during the day.

Done a test just now and can't get more than 800KB/s - amazing - slower than when I was on 10meg!!! great stuff Virgin - really great.

In fact my usenet spped is struggling to stay at around 600k, it wavers from 500k to 700k plus and then back down. NOT happy at all!. How the hell can they increase the speed yet provide us with slower speeds? Seriously?

There is a definite problem in M20 this morning. I was all ok yesterday and running at 15Mb/s last night. This morning i'm in the same boat as you - download speeds 7-800KB/s (upload stil 720 though !).

John

[Retrovertigo]

There is a definite problem in M20 this morning. I was all ok yesterday and running at 15Mb/s last night. This morning i'm in the same boat as you - download speeds 7-800KB/s (upload stil 720 though !).

John

Yes, probably the fact that a fair few more people are on 20meg when the system obviously can't cope ;)

Capping says it all, the system can't cope with 10meg, nevermind 20.

I hope you are right though and when all the work is done things settle.

I'd rather go for Sky's deal of (a tenner a month?) and have somewhere around 8-10 meg, than pay Virgin £35 for the same speed.

edit: but yes getting full upload speed. But then they have never let me down in that regard even when download speeds were at a crawl. Will be interesting to see how browsing is this evening.

All this and there are far fewer customers here at the moment as a lot of students have gone back home! Gulp!

[scoobydoo[uk]]

Looks like bill C has been speaking to the right people :)

cpc4-stok6-0-0-custxxx.bagu.cable.ntl.com

Just received the 20mb config file.

Thanks Bill

[spankysmagicpian]

M14 area (fallowfield) just done a hard reset and am now on 20meg. Now for the bad news. On the newsgroups I could get a solid 1.17meg download speed during the day.

Done a test just now and can't get more than 800KB/s - amazing - slower than when I was on 10meg!!! great stuff Virgin - really great.

In fact my usenet spped is struggling to stay at around 600k, it wavers from 500k to 700k plus and then back down. NOT happy at all!. How the hell can they increase the speed yet provide us with slower speeds? Seriously?

I don't wish to add to the problems but that's exactly the same boat I'm in. It's a bit bobbins at the moment.

[r00t]

Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000

1st 512K took 454 ms = 1127.8 KB/sec, approx 9293 Kbps, 9.08 Mbps
2nd 512K took 110 ms = 4654.5 KB/sec, approx 38353 Kbps, 37.45 Mbps
3rd 512K took 407 ms = 1258 KB/sec, approx 10366 Kbps, 10.12 Mbps
4th 512K took 188 ms = 2723.4 KB/sec, approx 22441 Kbps, 21.92 Mbps

Overall Average Speed = approx 20113 Kbps, 19.64 Mbps

These results appear to be rather fast - this page was possibly in the browser cache.


To repeat this test from the source server click here.


cpc-brmb.bagu.cable.ntl.com

[Retrovertigo]

I'd keep quiet and consider yourself lucky with those speeds - don't tempt fate :)

Oh and how are people finding what server they are on? Thanks.

[swoop101]

yessss thanks Bil

[NEONKNIGHT]

https://www.cableforum.co.uk/images/local/2007/07/140.png (http://www.speedtest.net)

Ohhh happy days, happy days! :) Not bad for 4MB ;)

[r00t]

Oh and how are people finding what server they are on? Thanks.

http://www.cableforum.co.uk/board/misc.php?do=connection

Or if using windows, cmd>ipconfig. Then get ya ip address nslookup < ip here > enter, this will tell you which uBR you are on.

[slowcoach]

Everything appears to be still OK here.
2.33 MB/s from a public server in Holland all this morning using a download manager set to download 1 chunk (off).
(Firefox add-on DownThemAll).
Downloading multiple chunks only seems to introduce packet loss into the equation, maybe it sends the ntl 200 or the router into a fizzy who knows, but hey! who cares. :D

[Sirpingalot]

Damnit. I just moved out of the Baguley area...so now I'm in an area where the upgrade hasn't been completed. D:

[bopdude]

Ohhh happy days, happy days! :) Not bad for 4MB ;)

Check your config mate, looks like they may have upgraded you without telling you :2cents:

[NEONKNIGHT]

Check your config mate, looks like they may have upgraded you without telling you :2cents:

Will do! Cheers Bop. ;)

[Bill C]

Ok everyone.

I have just been informed by my contact that ALL the ubr's in South Manchester have the 20 meg config loaded, He checked this himself and i can trust him completely. If after a couple of reboots you do not pick up the new config then you need to talk to customer service or faults and tell them they have to pass on your mac address and ubr to 1st line faults. So make sure before you call them that you have those details.

Please note this is not a official post however i am trying to help you get this fixed so don't shoot the messager guys :).

[bopdude]

Ok everyone.

I have just been informed by my contact that ALL the ubr's in South Manchester have the 20 meg config loaded, He checked this himself and i can trust him completely. If after a couple of reboots you do not pick up the new config then you need to talk to customer service or faults and tell them they have to pass on your mac address and ubr to 1st line faults. So make sure before you call them that you have those details.

Please note this is not a official post however i am trying to help you get this fixed so don't shoot the messager guys :).


:clap::clap::clap::clap: Nice info Bill :tu:

[NEONKNIGHT]

Check your config mate, looks like they may have upgraded you without telling you :2cents:

Checked the config and you're right mate - they've upgraded me to 10MB :confused: What to do?

[bopdude]

Checked the config and you're right mate - they've upgraded me to 10MB :confused: What to do?

Is this a free upgrade ? Bill is still looking, were there going to upgrades across the tiers mate ??

TIA

[Mags]

Rebooted and my UBR in SK8 has now been upgraded

Thanks for sorting this for us Bill :handshake

Mags

[dev]

Ok everyone.

I have just been informed by my contact that ALL the ubr's in South Manchester have the 20 meg config loaded, He checked this himself and i can trust him completely. If after a couple of reboots you do not pick up the new config then you need to talk to customer service or faults and tell them they have to pass on your mac address and ubr to 1st line faults. So make sure before you call them that you have those details.

Please note this is not a official post however i am trying to help you get this fixed so don't shoot the messager guys :).

got it here, thanks bill :tu:

[BrunoM]

What about those of us with 20mb showing, but actual download speed from hell? Anything we can do about this or are we supposed to wait til upgrade teething problems are dealt with (in which case how are we supposed to know that with no comms)?

[NEONKNIGHT]

Is this a free upgrade ? Bill is still looking, were there going to upgrades across the tiers mate ??

TIA

No idea about upgrades across the tiers, the main VM site is showing tiers of 2MB, 4MB and 20MB. Would be very nice if they are, I'll await confirmation from Bill. Thanks in advance. :tu:

http://allyours.virginmedia.com/websales/service.do?id=2

[Bill C]

What about those of us with 20mb showing, but actual download speed from hell? Anything we can do about this or are we supposed to wait til upgrade teething problems are dealt with (in which case how are we supposed to know that with no comms)?

Not sure what you are to do. You guys need to know i dont work on broadband any more i work for Business as a planner. I have been trying to sort this using contacts from when i did do broadband.

the ONLY upgrades that i know about are the 20 meg upgrades. There has been NO information posted anywhere on the internal sites about any other tier upgrades.

[BrunoM]

Thanks. Wasn't something I expect you to fix as such...just that I can see a lot of people are going through the same thing and going through the proper VM channels is repeatedly getting them nowhere. I too fired off an angry email so that I can be a statistic, but for god's sake... :(

Oh well, time will tell.

[Stupidboy]

Like a freakin' idiot I rebooted my modem and although it's now showing 20meg, I have gone from (based on Robin Walker's speed thing) mostly 10megs down to between 2 and 6. Hooray. Thanks VM. :td:

[Lamb]

20 meg here now also ,cpc3-stok10-0-0-custxxxx.bagu.cable.ntl.com thx's :)
downloading @ 2.34mbps

[Rone]

Nice one Bill for the confirmation, 20 meg in Sale. [again] :)

[Fireplace]

What about those of us with 20mb showing, but actual download speed from hell? Anything we can do about this or are we supposed to wait til upgrade teething problems are dealt with (in which case how are we supposed to know that with no comms)?

Whole-heartedly agree, I got the upgrade from 10Mbps to 20Mbps this morning but my speed is struggling to get above 1Mbps let alone double figures.

[Pyr0]

finally got the 20M config file, but speeds aren't much of an improvement over 10M (if at all) tbh

Tue, 03 Jul 2007 15:26:29 GMT

1st 512K took 3000 ms = 170.7 KB/sec, approx 1407 Kbps, 1.37 Mbps
2nd 512K took 3734 ms = 137.1 KB/sec, approx 1130 Kbps, 1.1 Mbps
3rd 512K took 3469 ms = 147.6 KB/sec, approx 1216 Kbps, 1.19 Mbps
4th 512K took 4250 ms = 120.5 KB/sec, approx 993 Kbps, 0.97 Mbps

Overall Average Speed = approx 1187 Kbps, 1.16 Mbps

[Sirpingalot]

So much to look forward to!

[Bill C]

So much to look forward to!

The wirral is completed from what i have been told.

[lucadam]

macclesfield has now being up graded, however, only getting 48kbp downloads, rang faults sending someone round tomorrow to take a look

[swoop101]

https://www.cableforum.co.uk/images/local/2007/07/136.png

That'll do :p::D

[bopdude]

I should hope so mate :D

[spankysmagicpian]

This won't

https://www.cableforum.co.uk/images/local/2007/07/132.png (http://www.speedtest.net)

Or this

https://www.cableforum.co.uk/images/local/2007/07/133.png (http://www.speedtest.net)

Does anyone actually know what causes this ballcocks? I can get 2.31mb/s at like 1 am in the morning off the newsgroups but all other times - this.

[kibblerok]

Tue, 03 Jul 2007 17:40:27 GMT

1st 512K took 9246 ms = 55.4 KB/sec, approx 456 Kbps, 0.45 Mbps
2nd 512K took 8263 ms = 62 KB/sec, approx 511 Kbps, 0.5 Mbps
3rd 512K took 8033 ms = 63.7 KB/sec, approx 525 Kbps, 0.51 Mbps
4th 512K took 11395 ms = 44.9 KB/sec, approx 370 Kbps, 0.36 Mbps

Overall Average Speed = approx 466 Kbps, 0.45 Mbps


:(

[Cobbydaler]

This won't

https://www.cableforum.co.uk/images/local/2007/07/132.png (http://www.speedtest.net)

Or this

https://www.cableforum.co.uk/images/local/2007/07/133.png (http://www.speedtest.net)

Does anyone actually know what causes this ballcocks? I can get 2.31mb/s at like 1 am in the morning off the newsgroups but all other times - this.

Don't rely on Speedtest.net...

This is my 20Mb connection from their site & Maidenhead server

https://www.cableforum.co.uk/images/local/2007/07/130.png (http://www.speedtest.net)

This (http://mslhr.visualware.com/myspeed/db/report?id=118525) is a far more accurate report, with detailed information...

[jigman]

yay !!!!!!!!


http://www.jamesdouthwaite.co.uk/speed.JPG

[popper]

Yes, probably the fact that a fair few more people are on 20meg when the system obviously can't cope ;)

Capping says it all, the system can't cope with 10meg, nevermind 20.

I hope you are right though and when all the work is done things settle.

I'd rather go for Sky's deal of (a tenner a month?) and have somewhere around 8-10 meg, than pay Virgin £35 for the same speed.

edit: but yes getting full upload speed. But then they have never let me down in that regard even when download speeds were at a crawl. Will be interesting to see how browsing is this evening.

All this and there are far fewer customers here at the moment as a lot of students have gone back home! Gulp!

theres is something very wrong on the internal network today,as i just did a test to the VM webspace and can as usual FTP upload at full speed, 760k+ but both FTP and HTTP download that same file, and its coming down slower than upload at times and nowere near the full 20Mbit it should for internal ex-C&W users.

does the internal VM users upload.ntlworld.com web server have a problem today or is it a wider problem in the baguley site?.

[spankysmagicpian]

Don't rely on Speedtest.net...

This is my 20Mb connection from their site & Maidenhead server

https://www.cableforum.co.uk/images/local/2007/07/130.png (http://www.speedtest.net)

This (http://mslhr.visualware.com/myspeed/db/report?id=118525) is a far more accurate report, with detailed information...

OK fairplay Cobby. I know it's quite unreliable at times but it never failed me when I was on 10mb. Just tried that site and -

Speed test statistics
---------------------
Download speed: 18364960 bps
Upload speed: 738448 bps
Quality of service: 95 %
Download test type: socket
Upload test type: socket
Maximum download pause: 25 ms
Average download pause: 1 ms
Minimum round trip time to server: 21 ms
Average round trip time to server: 24 ms

I just found it dtrange that quite a few people are posting speedtest results and are showing 19Mb connections.

I'm still a bit miffed that news.ntlworld rarely reaches the max though.

Thanks - I have bookmarked that site :)

[Uncle Peter]

theres is something very wrong on the internal network today,as i just did a test to the VM webspace and can as usual FTP upload at full speed, 760k+ but both FTP and HTTP download that same file, and its coming down slower than upload at times and nowere near the full 20Mbit it should for internal ex-C&W users.

does the internal VM users upload.ntlworld.com web server have a problem today or is it a wider problem in the baguley site?.

Appalling here after picking up the 20MB config today popper. Upstream is fine, downstream isn't. I've not worked out if it's just some routes which are affected or if it's more likely to be the documented ambit cable modem issue.

Either way, I'd like my 10Mb back please.

[Vegeta]

https://www.cableforum.co.uk/images/local/2007/07/111.png (http://www.speedtest.net)

Getting around 2.34 MB/sec in NewsLeecher with 20 threads.

[spankysmagicpian]

My speed shows just under 5Mb but downloading from news.ntlworld with 30 connections, I'm also getting 2.34mb/s.

To any techie minded people out there.... how come some users are posting speedtest.net screenies showing 19mb connections, yet when I try, it shows up less than 6mb?

[Rone]

As mentioned its certainly not right by any means, if i download nothing all during the day [to avoid any shaping], even web browsing is bad news at night.

[Stupidboy]

Appalling here after picking up the 20MB config today popper. Upstream is fine, downstream isn't. I've not worked out if it's just some routes which are affected or if it's more likely to be the documented ambit cable modem issue.

Either way, I'd like my 10Mb back please.

Yes, how do we get the 10Mb config file back? I was getting full speeds before I 'upgraded' on Tuesday.

Is there anyone on here (Bill C?) who can feed back this info somewhere ie since the 20Mb upgrade, most of us have appalling download speeds yet uploads are fine?

Here's my results from that other site: link (http://mslhr.visualware.com/myspeed/db/report?id=126154)

I'm in Manchester M16 by the way..

[spankysmagicpian]

Just tried it again

http://mslhr.visualware.com/myspeed/db/report?id=126259

some of the time I'm still getting under 6mb. YouTube is awful compared to when I was on 10mb. Really don't know what's going on at all.

[Retrovertigo]

Tried the newsgroups again just now and can't get better than 500k which is half what I was getting on 10meg.

It's annoying me no end and I want 10meg back. As above, I hope someone who works at Virgin can shed some light on this and what the hell is going on.

I don't want to pay 25pence per minute just to be told it's a problem at my end (the usual guff).

Rather bizzarely I managed 1.6meg off the newsgroups last night - albeit for a brief moment. So it IS capable. But something (Virgin?) is holding it back most of the time.

[spankysmagicpian]

I'm off work today so that's the only reason I have got chance to test it in the day.

I can only max out the newsgroups (obviously only works in the day or very late at night) if I up the connections to 30 - both on news.ntlworld and also Easynews.

[Bill C]

Yes, how do we get the 10Mb config file back? I was getting full speeds before I 'upgraded' on Tuesday.

Is there anyone on here (Bill C?) who can feed back this info somewhere ie since the 20Mb upgrade, most of us have appalling download speeds yet uploads are fine?

Here's my results from that other site: link (http://mslhr.visualware.com/myspeed/db/report?id=126154)

I'm in Manchester M16 by the way..

Everyone.

There is someone looking into this , I have reported it.

When i have any further info i will let you know.

[Uncle Peter]

Yes, how do we get the 10Mb config file back? I was getting full speeds before I 'upgraded' on Tuesday.

Is there anyone on here (Bill C?) who can feed back this info somewhere ie since the 20Mb upgrade, most of us have appalling download speeds yet uploads are fine?

Here's my results from that other site: link (http://mslhr.visualware.com/myspeed/db/report?id=126154)

I'm in Manchester M16 by the way..

Things seemed to have improved a fair bit last night over here. I'm guessing that there may have been an unusually high level of usage Mon/Tues with more people than usual running speedtests and downloading big files to test their new 20Mbit configs :)

I'd See how things go over the next couple of weeks, hopefully they'll settle down. Having said that, it is rather worrying that the upgrades were allowed to continue if the issues with the Ambit modems are widespread.

[Stupidboy]

Has something happened overnight here too?
New results: link (http://mslhr.visualware.com/myspeed/db/report?id=129956)

Seems a bit better. Mind you, now some of the channels on my V+ box have gone all blocky. But that's another matter for another forum..

[Retrovertigo]

Hasn't improved even one tiny bit in my area. Still only getting 800k max (and usually around 600k at the moment). That's no matter when I try. No way it's just people testing out the new connection.

Virgin are messing something up. I just hope someone who works there can find something out and let us know what the heck is going on.

[dev]

Everyone.

There is someone looking into this , I have reported it.

When i have any further info i will let you know.

what is it with you people, first you get him to hurry the upgrade on, then when it's here you complain at slow speeds!

the sooner you people realise the 20mb isn't dedicated for you, you'll seen realise there is a thing called CONGESTION. I also find it odd that i find a speedtest, see decent speeds to it all times, it gets plastered all over here and speeds drop on it, do you all sit at peak times checking speed test sites over and over? :p:

[mcmanic]

10meg was fine, 20 meg is terrible and less that 10meg speeds in most cases for me anyway, i want my 10meg back

[anduin]

the sooner you people realise the 20mb isn't dedicated for you, you'll seen realise there is a thing called CONGESTION.

The sooner you realise that some people have 20mb connections and are only getting 0.3mb connections, you will realise that congestion isn't the only problem.

Sorry to be directly argumentative, but your generalization is frankly annoying and counterproductive.

[pachelbel]

I don't know if this is true but I had VM around today to add bb connection in another room. Good guy who did the job fast. I got talking about the slow speeds and he said every house he goes he's asked the same so he spoke to his network mate who told him it's because people have been transferred to a another server while the 20Meg upgrade was being done and it's been unable to cope. The question is why are speeds still up and down now the upgrade has been completed.

[scrotnig]

Does tanyone know if things improve if you revert to 4mb? As I am now barely getting dialup speeds and it's getting worse by the day.

[jbrennand]

Blimey - they have turned the wick up at last today ! Down in M20 i've been getting results like this all evening. Hopefully it's getting sorted for all soon.

-----------
Fri, 06 Jul 2007 21:57:35 GMT

1st 128K took 75 ms = 1747627 Bytes/sec = approx 14540 kbits/sec
2nd 128K took 89 ms = 1472719 Bytes/sec = approx 12253 kbits/sec
3rd 128K took 70 ms = 1872457 Bytes/sec = approx 15579 kbits/sec
4th 128K took 105 ms = 1248305 Bytes/sec = approx 10386 kbits/sec
-----------

John

[DerekRothwell]

Does tanyone know if things improve if you revert to 4mb? As I am now barely getting dialup speeds and it's getting worse by the day.

Absolutely not is the answer. 4mb here, and have not managed to get over 1.3mb for over a week now.

Getting to the end of my patience threshold with Virgin now

[Bill C]

Blimey - they have turned the wick up at last today ! Down in M20 i've been getting results like this all evening. Hopefully it's getting sorted for all soon.

-----------
Fri, 06 Jul 2007 21:57:35 GMT

1st 128K took 75 ms = 1747627 Bytes/sec = approx 14540 kbits/sec
2nd 128K took 89 ms = 1472719 Bytes/sec = approx 12253 kbits/sec
3rd 128K took 70 ms = 1872457 Bytes/sec = approx 15579 kbits/sec
4th 128K took 105 ms = 1248305 Bytes/sec = approx 10386 kbits/sec
-----------

John

Been getting this sort of performance since the up grade. :)

Sat, 07 Jul 2007 06:26:56 GMT

1st 512K took 213 ms = 2403.8 KB/sec, approx 19807 Kbps, 19.34 Mbps
2nd 512K took 226 ms = 2265.5 KB/sec, approx 18668 Kbps, 18.23 Mbps
3rd 512K took 211 ms = 2426.5 KB/sec, approx 19994 Kbps, 19.53 Mbps
4th 512K took 249 ms = 2056.2 KB/sec, approx 16943 Kbps, 16.55 Mbps

Overall Average Speed = approx 18853 Kbps, 18.41 Mbps



To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1183789617163).

[Sherlock614]

Sat, 7 Jul 2007 08:40:30 UTC

1st 512K took 423 ms = 1210.4 KB/sec, approx 9974 Kbps, 9.74 Mbps
2nd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
3rd 512K took 423 ms = 1210.4 KB/sec, approx 9974 Kbps, 9.74 Mbps
4th 512K took 797 ms = 642.4 KB/sec, approx 5293 Kbps, 5.17 Mbps

Overall Average Speed = approx 8639 Kbps, 8.44 Mbps


Still hopeless from Bromborough!

It also gets worse in the evenings still - Down to 0.5mb :(


Appreciate your efforts to get it raised Bill :tu:

[spankysmagicpian]

Here's mine, not good (Manchester M32)

Sat, 07 Jul 2007 11:20:28 GMT

1st 512K took 344 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps
2nd 512K took 578 ms = 885.8 KB/sec, approx 7299 Kbps, 7.13 Mbps
3rd 512K took 735 ms = 696.6 KB/sec, approx 5740 Kbps, 5.61 Mbps
4th 512K took 547 ms = 936 KB/sec, approx 7713 Kbps, 7.53 Mbps

Overall Average Speed = approx 8254 Kbps, 8.06 Mbps

And Now ---

Sat, 07 Jul 2007 11:21:23 GMT

1st 512K took 953 ms = 537.3 KB/sec, approx 4427 Kbps, 4.32 Mbps
2nd 512K took 532 ms = 962.4 KB/sec, approx 7930 Kbps, 7.74 Mbps
3rd 512K took 1265 ms = 404.7 KB/sec, approx 3335 Kbps, 3.26 Mbps
4th 512K took 782 ms = 654.7 KB/sec, approx 5395 Kbps, 5.27 Mbps

Overall Average Speed = approx 5272 Kbps, 5.15 Mbps

TBH - If I was still getting my pre-upgrade 10Mb speeds most of the time, I'd be happy as I wouldn't be 'losing' anything as it was a free upgrade so can't really complain. But when I'm getting less speed after a supposedly doubling of speeds, it's not great.

[Sherlock614]

TBH - If I was still getting my pre-upgrade 10Mb speeds most of the time, I'd be happy as I wouldn't be 'losing' anything as it was a free upgrade so can't really complain. But when I'm getting less speed after a supposedly doubling of speeds, it's not great.

Exactly how i feel :tu:

[Rik]

Been getting this sort of performance since the up grade. :)

Sat, 07 Jul 2007 06:26:56 GMT

1st 512K took 213 ms = 2403.8 KB/sec, approx 19807 Kbps, 19.34 Mbps
2nd 512K took 226 ms = 2265.5 KB/sec, approx 18668 Kbps, 18.23 Mbps
3rd 512K took 211 ms = 2426.5 KB/sec, approx 19994 Kbps, 19.53 Mbps
4th 512K took 249 ms = 2056.2 KB/sec, approx 16943 Kbps, 16.55 Mbps

Overall Average Speed = approx 18853 Kbps, 18.41 Mbps



To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1183789617163).

Welcome to the club Bill :)

Now get that Giganews started up ;)

Mines looking rather dandy today as well

Download speedhttps://www.cableforum.co.uk/images/local/2007/07/21.gif 19562 Kbps (socket test)Upload speedhttps://www.cableforum.co.uk/images/local/2007/07/21.gif 738 Kbps (socket test)Quality of servicehttps://www.cableforum.co.uk/images/local/2007/07/21.gif 99 %Maximum pausehttps://www.cableforum.co.uk/images/local/2007/07/21.gif 23 msRound trip timehttps://www.cableforum.co.uk/images/local/2007/07/21.gif 19 ms

[swoop101]

Mine is steady as a rock:

Sat, 7 Jul 2007 12:07:58 UTC

1st 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps
2nd 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
3rd 512K took 218 ms = 2348.6 KB/sec, approx 19352 Kbps, 18.9 Mbps
4th 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps

Overall Average Speed = approx 20046 Kbps, 19.58 Mbps

https://www.cableforum.co.uk/images/local/2007/07/101.png (http://www.speedtest.net)

[spankysmagicpian]

Mine is steady as a rock:

Sat, 7 Jul 2007 12:07:58 UTC

1st 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps
2nd 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
3rd 512K took 218 ms = 2348.6 KB/sec, approx 19352 Kbps, 18.9 Mbps
4th 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps

Overall Average Speed = approx 20046 Kbps, 19.58 Mbps

https://www.cableforum.co.uk/images/local/2007/07/101.png (http://www.speedtest.net)

Blimey - you're only next door to them - maybe that's why!

Sat, 07 Jul 2007 13:08:20 GMT

1st 512K took 813 ms = 629.8 KB/sec, approx 5190 Kbps, 5.07 Mbps
2nd 512K took 1000 ms = 512 KB/sec, approx 4219 Kbps, 4.12 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps

Overall Average Speed = approx 7031 Kbps, 6.87 Mbps



To repeat this test from the source server click here.

[Stupidboy]

Here's mine today:

Sat, 7 Jul 2007 13:10:28 UTC

1st 512K took 875 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps
2nd 512K took 922 ms = 555.3 KB/sec, approx 4576 Kbps, 4.47 Mbps
3rd 512K took 844 ms = 606.6 KB/sec, approx 4998 Kbps, 4.88 Mbps
4th 512K took 750 ms = 682.7 KB/sec, approx 5625 Kbps, 5.49 Mbps

Overall Average Speed = approx 5005 Kbps, 4.89 Mbps

20Mbs? I think VM need to visit Stretford/Trafford and tweak a few things.

[Retrovertigo]

Mine today - they never change no matter what time of day I try:

Sat, 07 Jul 2007 13:29:19 GMT

1st 512K took 719 ms = 712.1 KB/sec, approx 5868 Kbps, 5.73 Mbps
2nd 512K took 735 ms = 696.6 KB/sec, approx 5740 Kbps, 5.61 Mbps
3rd 512K took 625 ms = 819.2 KB/sec, approx 6750 Kbps, 6.59 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps

Overall Average Speed = approx 6918 Kbps, 6.76 Mbps

[swoop101]

Blimey - you're only next door to them - maybe that's why!


I hope they don't find the extra cable going over the fence:D

[wyngriff]

Heres mine m22

Sat, 07 Jul 2007 13:42:34 GMT

1st 512K took 1141 ms = 448.7 KB/sec, approx 3697 Kbps, 3.61 Mbps
2nd 512K took 500 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 734 ms = 697.5 KB/sec, approx 5747 Kbps, 5.61 Mbps

Overall Average Speed = approx 6799 Kbps, 6.64 Mbps

[spankysmagicpian]

Theres been 2 Virgin vans outside all day today at the cabs, now a third. Wonder what they are doing?

[Rone]

Theres been 2 Virgin vans outside all day today at the cabs, now a third. Wonder what they are doing?

Untying the knot in the cable. ;)

[spankysmagicpian]

I wish. Just been out and the engineers have gone - just the install team left, didn't bother asking them any questions.

Where are you Stupidboy - you can't be far from me (m32)

An improvement! Getting there.

Sat, 07 Jul 2007 16:54:04 GMT

1st 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
2nd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
3rd 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
4th 512K took 516 ms = 992.2 KB/sec, approx 8176 Kbps, 7.98 Mbps

Overall Average Speed = approx 8811 Kbps, 8.6 Mbps

[Retrovertigo]

Just popped in to say - still absolutely dire speeds with me. I'm actually angry now as I type these messages and wish there was more I could do.

Just to illustrate VM's amazing service https://www.cableforum.co.uk/images/local/2007/08/38.jpg it's Saturday morning at 11am and I'm getting around 400k less than when I was on 10meg. Wonderful stuff VM. And yet when I phone and complain I'm fobbed off. It would be funny if it weren't so bloody outrageous.

[dev]

what are your signal levels like?

[Retrovertigo]

I think this is what you meant? the results below:

Downstream Lock : Locked
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Interleave Depth : taps12increment17
Downstream Receive Power Level : -1.4 dBmV
Downstream SNR : 30.5 dB

Upstream Channel ID : 1
Upstream Transmit Power Level : 38.50 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 18800000 Hz
Upstream Mini-Slot Size : 2

They don't mean much to me to be honest. Maybe there is something wrong there?

[iTekweni]

Speeds still poor here in WA5

[Fireplace]

Speeds still poor here in WA5

Same here in WA5:

Sat, 04 Aug 2007 16:14:31 GMT

Test 1: 1024K took 11782 ms = 86.9 KB/sec, approx 716 Kbps, 0.7 Mbps
Test 2: 1024K took 12031 ms = 85.1 KB/sec, approx 701 Kbps, 0.68 Mbps
Test 3: 1024K took 10828 ms = 94.6 KB/sec, approx 780 Kbps, 0.76 Mbps
Test 4: 2048K took 17219 ms = 118.9 KB/sec, approx 980 Kbps, 0.96 Mbps

Overall Average Speed = approx 794 Kbps, 0.77 Mbps

Floats somewhere between the above and 2.5Mbps and its really beginning to hack me off. I took my router out of the loop earlier hoping that there may be a problem with that, but speed was exactly the same. Anybody know of anything going on to resolve this, or should we all badger the lemmings reading from their scripts in India?

[Fireplace]

Well blow me down, whats happening here:

https://www.cableforum.co.uk/images/local/2007/08/53.png (http://www.speedtest.net)

Certainly not the 20Mbps, but its a damn site better than it has been for weeks.