is the speed even worse tonight ??

[PAYNEARDO]

Is it just me or is painfully slow tonight. Internet pages are taking minutes to load or even timing out !!!

I know speed test are not the best but they give you some indication, in the last 30 mins one reported 897Kps (on up to 20MB) and just done the speed test here about 20 mins later and it it is slightly better

Sat, 30 Jun 2007 19:41:23 GMT

1st 512K took 1204 ms = 425.2 KB/sec, approx 3504 Kbps, 3.42 Mbps
2nd 512K took 1959 ms = 261.4 KB/sec, approx 2154 Kbps, 2.1 Mbps
3rd 512K took 1922 ms = 266.4 KB/sec, approx 2195 Kbps, 2.14 Mbps
4th 512K took 1352 ms = 378.7 KB/sec, approx 3120 Kbps, 3.05 Mbps

Overall Average Speed = approx 2743 Kbps, 2.68 Mbps

But still can't watch anything on the web as it just cuts up, the wife was trying to watch a clip on the bbc news website and just gave up

:(:(:(:( bad VM please get it sorted, so at least we can surf the web

Tried my mobile using opera and its far quicker on there, might just buy a 3g USB modem and try that instead !! ;)

[cimt]

Sat, 30 Jun 2007 19:52:58 GMT

1st 512K took 1171 ms = 437.2 KB/sec, approx 3603 Kbps, 3.52 Mbps
2nd 512K took 1172 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
3rd 512K took 1110 ms = 461.3 KB/sec, approx 3801 Kbps, 3.71 Mbps
4th 512K took 1187 ms = 431.3 KB/sec, approx 3554 Kbps, 3.47 Mbps

Overall Average Speed = approx 3640 Kbps, 3.56 Mbps


Mine is ok, is there a fault in your area?

[PAYNEARDO]

not sure but it was fine this morning was getting 20mb downloads and able to watch streaming video but now its just cack !!!

Hoping that its just the new upgrade to 20MB and everybody is battering it to how it works and traffic shaping is not quite implemented yet and by next week it improves a lot !!!! so at least I can surf !! :)

its now getting worse 1580 kbps :( :( :(

[alferret]

Sat, 30 Jun 2007 20:08:44 UTC

1st 512K took 1062 ms = 482.1 KB/sec, approx 3973 Kbps, 3.88 Mbps
2nd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
3rd 512K took 1062 ms = 482.1 KB/sec, approx 3973 Kbps, 3.88 Mbps
4th 512K took 1063 ms = 481.7 KB/sec, approx 3969 Kbps, 3.88 Mbps

Overall Average Speed = approx 3943 Kbps, 3.85 Mbps


Good for me NG18

[bobna]

the speeds are very bad tonight i'm getting this and you can see how much i've downloaded today (20mbit connection)

[djgazzabhoy]

mine seems slow aswell , only getting like 100kbs :(

[papa smurf]

not sure but it was fine this morning was getting 20mb downloads and able to watch streaming video but now its just cack !!!

Hoping that its just the new upgrade to 20MB and everybody is battering it to how it works and traffic shaping is not quite implemented yet and by next week it improves a lot !!!! so at least I can surf !! :)

its now getting worse 1580 kbps :( :( :(

20 meg in cleethorpes ?

[Retrovertigo]

Still on 10meg where I am in Manchester, and have appalling browsing speed tonight, plus had 3 connection dropouts in the last 3 hours.

[PAYNEARDO]

20 meg in cleethorpes ?

Its meant to be ;) :):erm:

[on in an hour!]

1/2 meg d/load speed on giganews speedtest,should be 10meg!!! bolton (n/w):(

[Hugh]

3.86Mb in Leeds, on a 4mb line.

[Juan90]

Yes it is...

Just rang the nice gentleman in India while its still free....

Downloaded the file from the VM server as requested....

Oh yes your connection is OK - honest....

Unfortunately the rest of the internet is not located on a VM server....

Guess who I'm ringing on Monday...;)

[Sherlock614]

I have just got off the phone to tech support in India (while it's still free).

As has been posted elsewhere, the slow speeds for 20mb upgraded customers is being worked on by engineers. The lady said there is no timescale as to when the work will be completed :(

Not too sure if that also affects other speeds.


edit: lol ditto!!

[tay77]

I'm getting 500k on a 4mb line (MK45).

Girlfriend is getting 5mb on a 20mb line (UB3).

[Safeman]

BAH online gaming is a no no

[r00t]

Still no problems here!

r00t@prozac ~> wget http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
--23:02:09-- http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
=> `ifhsetup.exe'
Resolving gamefiles.virginmedia.com... 194.117.143.71, 194.117.143.72
Connecting to gamefiles.virginmedia.com|194.117.143.71|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 220,959,945 (211M) [application/octet-stream]

100%[====================================>] 220,959,945 1.17M/s ETA 00:00

23:05:10 (1.16 MB/s) - `ifhsetup.exe' saved [220959945/220959945]

r00t@prozac ~>


All ur bandwidth are belong to me :LOL:

[Mr Smooth]

1/2 meg d/load speed on giganews speedtest,should be 10meg!!! bolton (n/w):(

Boltons gone to 20Mbit, im on it!

reset your modem!

Mind you, its not really worth it at the moment.

[Ste912]

Bolton was upgraded on the 26th, speed has been **** all day

[on in an hour!]

Boltons gone to 20Mbit, im on it!

reset your modem!

Mind you, its not really worth it at the moment.
i only switched on about 2hrs ago,but just had a thought,im using my test modem so maybe i'll have to ring and get it upgraded.:dunce:
just got this off my modem config:Maximum Downstream Data Rate : 20480000, looks like 20meg to me!!! still testing at less than 1meg though,and i never download anything!!

[Rik]

Still no problems here!

r00t@prozac ~> wget http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
--23:02:09-- http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
=> `ifhsetup.exe'
Resolving gamefiles.virginmedia.com... 194.117.143.71, 194.117.143.72
Connecting to gamefiles.virginmedia.com|194.117.143.71|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 220,959,945 (211M) [application/octet-stream]

100%[====================================>] 220,959,945 1.17M/s ETA 00:00

23:05:10 (1.16 MB/s) - `ifhsetup.exe' saved [220959945/220959945]

r00t@prozac ~>


All ur bandwidth are belong to me :LOL:

Or here 2.34MB/s via Giga Europe Server, we must be the lucky ones!

:)

[grabbi]

Im having problmes too. Not the normal 4 or 5Mb at this time of night, but at the moment, 2.06Mb.

Its getting beyond a joke now...

[djgazzabhoy]

**** , im lucky if i even got 1mbit speeds on a 20mbit line , ****in pish

---------- Post added at 01:20 ---------- Previous post was at 01:19 ----------

everything was fine until vm came along

[phil699]

is it possible a router can slow down speeds if im wired to it? even if no one else is on the network..the other day i was getting around 4-7mb speeds but when i plugged my ntl cable directly into the pc i got 18mb speeds.. i assume my 10mb has been upgraded to 20mb...allthough i never see good speeds when connected with my router :s

[on in an hour!]

is it possible a router can slow down speeds if im wired to it? even if no one else is on the network..the other day i was getting around 4-7mb speeds but when i plugged my ntl cable directly into the pc i got 18mb speeds.. i assume my 10mb has been upgraded to 20mb...allthough i never see good speeds when connected with my router :s
absolutely,i went to a fault complaining of slow d/load speeds,the guy had it routed so his mate in the upstairs flat could share the connection (cheeky git) d/load speeds around 1meg.dissed the router,direct conn to p.c. 8meg d/loads.£25 call out charge,thank you and goodnight ;)

[phil699]

so even if a router is only connected by wire to 1 pc the speeds can be lower than if directly connected?

[on in an hour!]

so even if a router is only connected by wire to 1 pc the speeds can be lower than if directly connected?
all i can say to that phil is that the guys p.c. where the router was had a direct wired conn,his mate upstairs conned via wireless on his laptop,so yes,it sounds viable to me m8 ;)

[slowcoach]

so even if a router is only connected by wire to 1 pc the speeds can be lower than if directly connected?
If the Router only has a WAN port of 10 BaseT then it will not deliver.
Check the spec of the router's WAN port. If the WAN port is 10/100 and the LAN ports are 10/100 which is what you need, then there is some other fault with it or the cabling.
The fact that without the router you get an increase in speed confirms that other settings on your PC and modem are OK.

[Data]

Dire speed and 404s ,like just now. I hate retyping!
Benn happening last two days.

[SegaMark]

I am getting a pretty much unusable connection, last night and this morning too. Did a few reboots and nothing. Makes updating my website near impossible as FTP keeps timing out...

VM are getting worse by the month.

[alferret]

Snip!

All ur bandwidth are belong to me :LOL:

Yes indeedy ;)

[ECW_Original]

Well I was lucky if I could get 256Kbps last night on my UPTO 20Mb broadband, but there is a known issue with the 20Mb serviers, I have had 1 engineer and 1 snr engineer confirm this, but they dont know when it will be fixed, not that it matters, 28 days & counting till Im free of Virmin Media and all their backhanded tactics & lies, Im off to BT where they do all 3 AND its cheaper than VM too!!

[djgazzabhoy]

yeah , its the 1st of july now and speed is still AWFUL!

[Sherlock614]

This morning, it seems ok:

Sun, 1 Jul 2007 08:44:48 UTC

1st 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
2nd 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
3rd 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
4th 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps

Overall Average Speed = approx 18070 Kbps, 17.65 Mbps


https://www.cableforum.co.uk/images/local/2007/07/177.png (http://www.speedtest.net)

[ArcticFox]

Its still buggered for me, i can speedtest using virginmedia webcache at 20mb/s but my torrents, newsgroups, etc.. are all going at 30kb/s. Tried resetting my modem and PC.

[alferret]

Virgin Media has no control of networks and speeds outside of its own.
If you are requiring anything that is stored outside of the VM servers then you should expect that you will get slower speeds than if it is stored on VM's servers, or within its own network.

So if you DL from VM,s newsgroups at full speed or run a speed test from one the links supplied on this page you should expect better speeds than external newgroups and speed tests on third party sites.

[ECW_Original]

The thing I cant get my head around, they say there are known issues, but if VM hadn't wasted 200K+ on pointless Big Brother, that money could have been used to further upgrade the BB network and also maybe stabalise it a bit, but oh no, they'd rather throw money away n then claim they dont haven enough for REQUIRED and BADLY NEEDED upgrades, and all this bull**** properganda about "our network is so good i feel like crying myself" what a load of crap, just like their network!!

[Sherlock614]

Actually forget i said anything, it's rubbish again.

Nice little dropoff in speed there... Almost like traffic management kicks in @ 10:15 on a Sunday morning :td:

https://www.cableforum.co.uk/images/local/2007/07/176.png (http://www.speedtest.net)

[ArcticFox]

Virgin Media has no control of networks and speeds outside of its own.
If you are requiring anything that is stored outside of the VM servers then you should expect that you will get slower speeds than if it is stored on VM's servers, or within its own network.

So if you DL from VM,s newsgroups at full speed or run a speed test from one the links supplied on this page you should expect better speeds than external newgroups and speed tests on third party sites.

Yes but when im using something thats not hosted on virgin, ie the whole internet, im getting 30kb/s on a 20mb line then theres something wrong.

---------- Post added at 10:33 ---------- Previous post was at 10:32 ----------

Actually forget i said anything, it's rubbish again.

Nice little dropoff in speed there... Almost like traffic management kicks in @ 10:15 on a Sunday morning :td:

be glad your getting 1mb, on both of my subscribed newsgroups im getting 30kb/s, as well as torrents.

[zonerc]

https://www.cableforum.co.uk/images/local/2007/07/174.png (http://www.speedtest.net)
https://www.cableforum.co.uk/images/local/2007/07/175.png (http://www.speedtest.net)
well thats me should be on 20 meg by the end of june ,so what do i get instead sub 1meg speeds for lots of yesterday and still the same today as the tests show at 11.30 this morning

[jcardiff]

well thats me should be on 20 meg by the end of june ,so what do i get instead sub 1meg speeds for lots of yesterday and still the same today as the tests show at 11.30 this morning
a majority of last months (may) upgrades were in last few days of may and a good few were finished by the 3rd, so still hope

[djgazzabhoy]

i still only get 30-100kbs on MICROSOFT servers , so there is something definitly wrong

it seem's that i get capped at around 10am and it last's all the way to around midnight .

and when it is midnight , i still dont have my full speed , usually around 5mbit SUCKS!

[alferret]

Yes but when im using something thats not hosted on virgin, ie the whole internet, im getting 30kb/s on a 20mb line then theres something wrong.



Yea for sure there is something wrong, but if its outside VM core network what do you expect VM to do?

Im not arguing the point just stating a logical conclusion to what most people complain about.

[ArcticFox]

Yea for sure there is something wrong, but if its outside VM core network what do you expect VM to do?

Im not arguing the point just stating a logical conclusion to what most people complain about.

I expect them to fix it, i didnt subscribe to, then NTL, just so i could browse the internal NTL network, i got the connection to access the world wide web. I expect them to at least deliver as close to 20mb as they can, im not demanding 20Mb for £38 full time 24/7, but when im paying £38 for a connection that currently is running at 250k (30kb/s downloads) i damn well expect them to sort it out.

[alferret]

I expect them to fix it, i didnt subscribe to, then NTL, just so i could browse the internal NTL network, i got the connection to access the world wide web. I expect them to at least deliver as close to 20mb as they can, im not demanding 20Mb for £38 full time 24/7, but when im paying £38 for a connection that currently is running at 250k (30kb/s downloads) i damn well expect them to sort it out.


Can you seriously expect VM to fix a fault that lies outside their network?
Good god man what ship did you step off of?

Its like taking your ford escort to a mercedes dealership and wanting a fix from them.

You want VM to sort out the problem outside their network, as you have already stated that the problem lies not with VM\NTL but further afield.

To whom do you wish VM to aproach to resolve this issue.

To put it in a way YOU might understand
You go to France and you are only getting 25mph on French roads you then complain to the Ministry of Transport in the UK to sort out the problem. What do you expect them to do or say. Duhhhhhhhh work it out for yourself!!!

---------- Post added at 15:20 ---------- Previous post was at 15:17 ----------

Or let me suggest a fix.

Phone VM and ask them to downgrade you to 4mb and pay £25 for the service which is far better than getting what you claim from a 20mb service.

[ArcticFox]

Can you seriously expect VM to fix a fault that lies outside their network?
Good god man what ship did you step off of?
Im paying them for a service, there is a problem somewhere between my VM connection and the connection out from VM to the internet yes i expect them to fix it.

Its like taking your ford escort to a mercedes dealership and wanting a fix from them.
Bad analogy, its like driving your Ford car around the Ford car forecourt and it work fine, but the second you get onto the road it breaks.

You want VM to sort out the problem outside their network, as you have already stated that the problem lies not with VM\NTL but further afield.
Its not outside their network, my connection from VM to the internet is broke or i wouldnt get a steady consistent 30kb/s to every address i try.
To put it in a way YOU might understand
Nice of you to resort to petty name calling.

You go to France and you are only getting 25mph on French roads you then complain to the Ministry of Transport in the UK to sort out the problem. What do you expect them to do or say. Duhhhhhhhh work it out for yourself!!!
the uk ministry of transport do not deal with your access to the french road networks, they are independent of each other. how ever ntl do manage your connectivity to the internet and servers external to ntl therefore it is their responsibility and for them not to deal with it would be like ford refusing to fix your ford car because it brokedown after working fine on their forecourt the second you got ontot he road.

Phone VM and ask them to downgrade you to 4mb and pay £25 for the service which is far better than getting what you claim from a 20mb service.What and then be stuck with an even slower connection?

Why the hell should i downgrade my connection because VM is so inept it cant even offer services it advertises, ive been a cable customer back when it was cable and wireless, and then when NTL introduced the cable modems ive been a customer since it come out in my area. Ever since it rebranded as VM its been nothing but problems. I am a loyal customer, i dont jump ship just because some tv channels got removed, or that they are now traffic shaping my connection, i expect a reasonable level of service ive always been paying for. 20mb connection running at 0.2mb connection isnt a reasonable level of service.

[onehand]

I got to agree with all the above.

Im to clocking about 15/17meg on the speed tests but am only getting between 40kbs and 100kbs max. Ive tried from a few sources like newsgroups and microsoft etc and there all the same.

Ive still got my old ADSL connection which is bulldog 8meg (which should be getting cut of any day ) and thats working fine from the same sources, so its got to be something with VM. I was downloading at the full 20meg first thing this morning at around 6am then BAM rubbish speeds.

It just dont make any sense at all!!!!

[jasonjbj]

I got to agree with all the above.

Im to clocking about 15/17meg on the speed tests but am only getting between 40kbs and 100kbs max. Ive tried from a few sources like newsgroups and microsoft etc and there all the same.

Ive still got my old ADSL connection which is bulldog 8meg (which should be getting cut of any day ) and thats working fine from the same sources, so its got to be something with VM. I was downloading at the full 20meg first thing this morning at around 6am then BAM rubbish speeds.

It just dont make any sense at all!!!!



what speed checks i can use?
only geting about 1 meg on newsgroups since 8am ish
i am on 20 meg service
my friend is on 4 meg and is getting 4meg downlaod speeds
and we are in the same postcode

[Rone]

My 10 meg is pretty dire atm, web pages are taking ages to load, if the 20 is going to be worse, no thanks. ;)

[djgazzabhoy]

it doesn't matter if it's servers outside of VM , the bottom line is , the speeds used to be fine when downloading with NTL , now on the exact same server's where it used to be fine , it's a disaster at 50kbs

[vincebio]

gastly service, and its lasted for weeks now...its really not acceptable to go on this long without a solution.

why did they launch a product that wasnt able to cope with the demand on it?

Furthermore, even thought they know its broken, they are still charging us XL prices for size 6 service, added to the cost of calling them as of yesterday.


Not once since i got upgraded to 20mb have i had anything more than 11mb, either on individual downloads or various speed tests.

its a total mess.....what was Branson thinking about when he got into this?

[apduk]

This service is well fubar'd. It was fine at around 12pm, downloading at 17-18mb. As soon as the clock hits 3-4pm, my service slows down to around 1mb and stays that way untill tomorrow morning. I know there are problems with certain modems but how do you know which one you have?

I thought you were surposed to be on 20mb in peak hours untill you hit your limit, then it slows down to 5mb. Well I havent seen no where near 20mb in peak hours yet, not ever above 4mb.

[Data]

I don't use speedtest, as it's Vbscript reboots my PC.
With proxy:
1st 512K took 4953 ms = 103.4 KB/sec, approx 852 Kbps, 0.83 Mbps
2nd 512K took 2640 ms = 193.9 KB/sec, approx 1598 Kbps, 1.56 Mbps
3rd 512K took 2391 ms = 214.1 KB/sec, approx 1764 Kbps, 1.72 Mbps
4th 512K took 2281 ms = 224.5 KB/sec, approx 1850 Kbps, 1.81 Mbps
Overall Average Speed = approx 1516 Kbps, 1.48 Mbps

Without:
1st 512K took 1297 ms = 394.8 KB/sec, approx 3253 Kbps, 3.18 Mbps
2nd 512K took 1281 ms = 399.7 KB/sec, approx 3294 Kbps, 3.22 Mbps
3rd 512K took 2000 ms = 256 KB/sec, approx 2109 Kbps, 2.06 Mbps
4th 512K took 1329 ms = 385.3 KB/sec, approx 3175 Kbps, 3.1 Mbps
Overall Average Speed = approx 2958 Kbps, 2.89 Mbps

4Mb in Mcr :shrug:

Is it the cache takedowns?
Can anyone give me a reason why there are a massive amount of outages on the status page.