Well done Virgin Media!

[Nikesh]

My dad rang Virgin Media CS yesterday morning so we could get a replacement for our old Terayon modem. The CS person agreed that we should get a new modem and sent an engineer 2 hours later. The engineer arrived in the afternoon, looked at the old modem and went back in his van to get a new one. Swapped it over, checked that it was working and left.

Now that's what I call good service. :) :tu:

[bopdude]

Ah, 'tis good to hear of a job done well, as it should be :tu:

[Halcyon]

Always good to hear a success story.
Good work :tu:

[boldfire]

Sounds better than BT's support, on the phone for 6+ hours and no straight answer about our problem yet ;)

[Danda]

I had V+ installed yesterday - 40 mins to install and working fine so far

[Toto]

Superb service, 2 hours later, that is very good :)

[Nikesh]

Exactly! 2 hours is excellent! Faster than them sending us one in the post. :)