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caveman
24-06-2007, 19:35
Right, I'm on 20 Meg service and live in Romford. Many posts from people being served by the Polplar UBR are experiencing low speeds

Sun, 24 Jun 2007 17:24:41 UTC
1st 128K took 984 ms = 133203 Bytes/sec = approx 1108 kbits/sec
2nd 128K took 5782 ms = 22669 Bytes/sec = approx 189 kbits/sec
3rd 128K took 4406 ms = 29749 Bytes/sec = approx 248 kbits/sec
4th 128K took 6125 ms = 21400 Bytes/sec = approx 178 kbits/sec

I have just called faults and been told that an engineer should be booked to raise the levels at the cabinet. Is this BS or can I really be helped with greater power or am I a victim of an oversubscribed UBR. I am not capped, I shouldn't be traffic managed as I only browse and even if I was it wouldn't be this slow.
Am I being spun a yarn?

Nedkelly
24-06-2007, 19:41
Hi do a tracert this will show you the ubr the first hop if your not using a router :) And check the upstram and downstream levels :)

iglu
24-06-2007, 19:41
Right, I'm on 20 Meg service and live in Romford. Many posts from people being served by the Polplar UBR are experiencing low speeds

Sun, 24 Jun 2007 17:24:41 UTC
1st 128K took 984 ms = 133203 Bytes/sec = approx 1108 kbits/sec
2nd 128K took 5782 ms = 22669 Bytes/sec = approx 189 kbits/sec
3rd 128K took 4406 ms = 29749 Bytes/sec = approx 248 kbits/sec
4th 128K took 6125 ms = 21400 Bytes/sec = approx 178 kbits/sec

I have just called faults and been told that an engineer should be booked to raise the levels at the cabinet. Is this BS or can I really be helped with greater power or am I a victim of an oversubscribed UBR. I am not capped, I shouldn't be traffic managed as I only browse and even if I was it wouldn't be this slow.
Am I being spun a yarn?

The speeds do not look good. Go to

http://192.168.100.1/

login root password root

click on upstream and downstream and report the power levels. The tech here can tell you if they are good or bad

papa smurf
24-06-2007, 19:45
i'm in cleethorpes and my speed is terrible1 meg out of 10:(

caveman
24-06-2007, 19:46
Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -1.5 dBmV
Downstream SNR : 34.5 dB

Upstream Lock : Locked
Upstream Channel ID : 5
Upstream Frequency : 36784000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 51.3 dBmV
Upstream Mini-Slot Size : 2

Hi do a tracert this will show you the ubr the first hop if your not using a router And check the upstram and downstream levels __________________

What is a tracert, I am using a Router.

Nedkelly
24-06-2007, 19:49
Your levels are ok upstream at 51 is borderline Have you done a tracert dont forget to remove your ip when you do it :) Without looking at the tracert i would say its a ubr prob not much a tech can do :)

caveman
24-06-2007, 19:51
Bump

I don't know what a tracert is and I am using a Router. Thank for helping me.

hanzo
24-06-2007, 19:55
LOL @ thread title :rolleyes:

Nedkelly
24-06-2007, 19:56
Hi go to the start button on your task bar .At the bottom there is a run button which will open a window with open .In the box type cmd this will open up a new window dos window then type in tracertt bbc.co.uk this will show the speed and the no. of hops to the website :)

JackSon
24-06-2007, 19:59
tracert

Typo there, Ned. Tired fingers? ;)

caveman
24-06-2007, 20:00
G:\Documents and Settings\CFA>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms xx.xx.xx.xx
2 29 ms 7 ms 6 ms xx.xx.xx.xx
3 17 ms 11 ms 9 ms xx.xx.xx.xx
4 10 ms 12 ms 9 ms popl-t3core-1a-ge-010-0.inet.ntl.com [195.182.17
5.225]
5 * 10 ms 10 ms pop-bb-a-so-210-0.inet.ntl.com [213.105.174.234]

6 21 ms 21 ms 21 ms win-bb-b-so-010-0.inet.ntl.com [62.253.185.202]

7 19 ms 48 ms 20 ms win-bb-a-ge-000-0.inet.ntl.com [213.105.172.161]

8 22 ms 19 ms 20 ms gfd-bb-b-so-100-0.inet.ntl.com [213.105.172.130]

9 37 ms 21 ms 31 ms redb-ic-1-so-700-0.inet.ntl.com [62.253.185.78]

10 21 ms 23 ms 37 ms 212.58.238.189
11 21 ms 30 ms 20 ms 212.58.238.133
12 38 ms 37 ms 19 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

G:\Documents and Settings\CFA>

Nedkelly
24-06-2007, 20:00
oops:) tracert

iglu
24-06-2007, 20:00
Hi go to the start button on your task bar .At the bottom there is a run button which will open a window with open .In the box type cmd this will open up a new window dos window then type in tracertt bbc.co.uk this will show the speed and the no. of hops to the website :)

as above but type

tracert bbc.co.uk

;)

caveman
24-06-2007, 20:02
Have done it, three posts up.

JohnHorb
24-06-2007, 20:03
Suggest you hide your IP address (in hop 3)

caveman
24-06-2007, 20:04
Is that done?

JohnHorb
24-06-2007, 20:05
Is that done?

Yup

Stuart
24-06-2007, 20:08
I have now.

Nedkelly
24-06-2007, 20:10
Looking at the tracert it looks ok a little slow .But looking at the speed test results .What type of mode do you have ?100 120 or 250.255:)

caveman
24-06-2007, 20:57
---------- Post added at 19:12 ---------- Previous post was at 19:10 ----------

A black VM 255 fitted 3 months ago. Prior to that I was on 4 Meg from STB.

The speed is Ok at 20 Meg up to 3pm M-F, prob only evenings and weekends.

---------- Post added at 19:57 ---------- Previous post was at 19:12 ----------

Do not forsake me guys. What conclusion did you come to and where do I go from here. Please.

Nedkelly
24-06-2007, 20:58
I sent you a pm :)

Efour
24-06-2007, 22:50
Caveman i went through all this with an engineer 3 months ago.

All we can do is wait till they upgrade with more capacity. Until then its 56k style at peak hours. :erm: