fatal_exception
26-05-2007, 12:58
Hi this is my first post and yes it is a cry for help.
Really need some help. Im on the broadband XL package through a NTL 250 modem in the Runcorn area and the last two days I have been having some speed issues through Newsdemon. Normally I attain around 1200Kbs download.
however it seems that my access has been capped to around 500k at all hours. I can still download at full speed from web sites and other sources its just newsgroups. I have spoken with tech support with newdemon and I have changed servers and ports to no avail. Tried all the usual things ie switching things on and off.
I have just gotten off the phone to Virgin media tech support and they were not very helpful. They made no suggestion to a resolution and told me to go back to newsdemon. Heres my traceroute
Tracing to 86.4.90.214 (25 hop max).
Stand by, this will take a moment...
1 ve101.fr4.ams.llnw.net (68.142.88.65) 0.250 ms 0.179 ms 0.233 ms
2 ve5.fr3.ams.llnw.net (69.28.172.113) 0.234 ms 0.309 ms 0.239 ms
3 * amst-ic-1.inet.ntl.com (195.69.144.40) 123.213 ms 127.744 ms
4 pop-bb-a-so-230-0.inet.ntl.com (213.105.175.5) 8.320 ms 8.319 ms 8.332 ms
5 lee-bb-b-so-220-0.inet.ntl.com (213.105.175.129) 13.735 ms 14.075 ms 13.850 ms
6 bagu-t2core-b-pos31.inet.ntl.com (62.253.188.30) 14.856 ms 14.839 ms 14.839 ms
7 bagu-t2cam1-b-ge-wan34.inet.ntl.com (195.182.175.38) 15.109 ms 15.450 ms 15.103 ms
8 ubr03runc-ge02.inet.ntl.com (80.5.163.102) 17.120 ms 16.902 ms 16.623 ms
9 cpc2-runc3-0-0-cust725.bagu.cable.ntl.com (86.4.90.214) 30.452 ms 28.178 ms 30.082 ms
10 cpc2-runc3-0-0-cust725.bagu.cable.ntl.com (86.4.90.214) 43.819 ms 26.530 ms 39.983 ms
I, However have no idea what it means.
Any suggestions?
Any help woud be appreciated
Really need some help. Im on the broadband XL package through a NTL 250 modem in the Runcorn area and the last two days I have been having some speed issues through Newsdemon. Normally I attain around 1200Kbs download.
however it seems that my access has been capped to around 500k at all hours. I can still download at full speed from web sites and other sources its just newsgroups. I have spoken with tech support with newdemon and I have changed servers and ports to no avail. Tried all the usual things ie switching things on and off.
I have just gotten off the phone to Virgin media tech support and they were not very helpful. They made no suggestion to a resolution and told me to go back to newsdemon. Heres my traceroute
Tracing to 86.4.90.214 (25 hop max).
Stand by, this will take a moment...
1 ve101.fr4.ams.llnw.net (68.142.88.65) 0.250 ms 0.179 ms 0.233 ms
2 ve5.fr3.ams.llnw.net (69.28.172.113) 0.234 ms 0.309 ms 0.239 ms
3 * amst-ic-1.inet.ntl.com (195.69.144.40) 123.213 ms 127.744 ms
4 pop-bb-a-so-230-0.inet.ntl.com (213.105.175.5) 8.320 ms 8.319 ms 8.332 ms
5 lee-bb-b-so-220-0.inet.ntl.com (213.105.175.129) 13.735 ms 14.075 ms 13.850 ms
6 bagu-t2core-b-pos31.inet.ntl.com (62.253.188.30) 14.856 ms 14.839 ms 14.839 ms
7 bagu-t2cam1-b-ge-wan34.inet.ntl.com (195.182.175.38) 15.109 ms 15.450 ms 15.103 ms
8 ubr03runc-ge02.inet.ntl.com (80.5.163.102) 17.120 ms 16.902 ms 16.623 ms
9 cpc2-runc3-0-0-cust725.bagu.cable.ntl.com (86.4.90.214) 30.452 ms 28.178 ms 30.082 ms
10 cpc2-runc3-0-0-cust725.bagu.cable.ntl.com (86.4.90.214) 43.819 ms 26.530 ms 39.983 ms
I, However have no idea what it means.
Any suggestions?
Any help woud be appreciated