Speed Upgrade

[Kreiger]

Hey,

If any of you remember the free upgrade in 2006 (i think) from the 1mb/s minimum to 2mb/s, which you have to ask for, well i didn't get mine.

Does anyone know anything about this subject and can help?

I haven't had time to ring them up and sift through customers services yet, just thought i'd ask here first.

Thanks in advance

[Paul K]

Ring up and ask what happened, they should be able to hit your modem/STB with the correct package unless it's a technical issue on your connection causing it.