Great 10meg speeds - Not!

[mcmanic]

Brighton, just queued up a 400mb file in grabit from usenetsever and was wondering why the slow speed, so done a speed test from up top and getting:

Sat, 12 May 2007 14:22:26 UTC

1st 512K took 1860 ms = 275.3 KB/sec, approx 2268 Kbps, 2.21 Mbps
2nd 512K took 1296 ms = 395.1 KB/sec, approx 3256 Kbps, 3.18 Mbps
3rd 512K took 1125 ms = 455.1 KB/sec, approx 3750 Kbps, 3.66 Mbps
4th 512K took 1110 ms = 461.3 KB/sec, approx 3801 Kbps, 3.71 Mbps

Overall Average Speed = approx 3269 Kbps, 3.19 Mbps
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1178979753609).

really don't know why i'm paying for a 10meg service TBH, yet if i downgrade it wouldn't suit my needs (family of 5).

Anyone else in brighton with bad speeds today?

[xspeedyx]

Brighton, just queued up a 400mb file in grabit from usenetsever and was wondering why the slow speed, so done a speed test from up top and getting:

Sat, 12 May 2007 14:22:26 UTC

1st 512K took 1860 ms = 275.3 KB/sec, approx 2268 Kbps, 2.21 Mbps
2nd 512K took 1296 ms = 395.1 KB/sec, approx 3256 Kbps, 3.18 Mbps
3rd 512K took 1125 ms = 455.1 KB/sec, approx 3750 Kbps, 3.66 Mbps
4th 512K took 1110 ms = 461.3 KB/sec, approx 3801 Kbps, 3.71 Mbps

Overall Average Speed = approx 3269 Kbps, 3.19 Mbps
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1178979753609).

really don't know why i'm paying for a 10meg service TBH, yet if i downgrade it wouldn't suit my needs (family of 5).

Anyone else in brighton with bad speeds today?


well might be ur wireless router or people using the internet at the same time call them up and ask

[wyngriff]

Sat, 12 May 2007 16:47:28 UTC

1st 512K took 5312 ms = 96.4 KB/sec, approx 794 Kbps, 0.78 Mbps
2nd 512K took 5063 ms = 101.1 KB/sec, approx 833 Kbps, 0.81 Mbps
3rd 512K took 4343 ms = 117.9 KB/sec, approx 971 Kbps, 0.95 Mbps
4th 512K took 3063 ms = 167.2 KB/sec, approx 1378 Kbps, 1.35 Mbps

Overall Average Speed = approx 994 Kbps, 0.97 Mbps

This is south manchester 10 megs is it a joke

[wilfuerdo]

Been a superb service for years until 3rd May here in south Yorkshire (Rotherham)

My last speed test on my 10mb XL package...

Sat, 12 May 2007 17:06:35 UTC

1st 512K took 31453 ms = 16.3 KB/sec, approx 134 Kbps, 0.13 Mbps
2nd 512K took 11172 ms = 45.8 KB/sec, approx 377 Kbps, 0.37 Mbps
3rd 512K took 11859 ms = 43.2 KB/sec, approx 356 Kbps, 0.35 Mbps
4th 512K took 10703 ms = 47.8 KB/sec, approx 394 Kbps, 0.38 Mbps

Overall Average Speed = approx 315 Kbps, 0.31 Mbps



I pray they fix something soon

[welwynrose]

that's not good have any of you spoken to CS or faults

[wyngriff]

that's not good have any of you spoken to CS or faults
Will do on monday if it dose not improve over the weekend

[mcmanic]

Will do on monday if it dose not improve over the weekend

ditto, getting worse also

Sat, 12 May 2007 18:18:04 UTC

1st 512K took 2937 ms = 174.3 KB/sec, approx 1436 Kbps, 1.4 Mbps
2nd 512K took 4485 ms = 114.2 KB/sec, approx 941 Kbps, 0.92 Mbps
3rd 512K took 2172 ms = 235.7 KB/sec, approx 1942 Kbps, 1.9 Mbps
4th 512K took 2578 ms = 198.6 KB/sec, approx 1636 Kbps, 1.6 Mbps

Overall Average Speed = approx 1489 Kbps, 1.46 Mbps

[Gareth]

Am having problems too still...

Have tried downloading from Giganews, mirrorservice.org, microsoft.com, etc... all give me ½ of what I used to get until this month.

Here's what I get downloading from MS
Download Failed (1)

Gonna phone 'em again tomorrow, but I've already phoned 'em several times and been told several different stories. If it wasn't for this site and realising I'm not alone, I'd be considering switching.

[janipewter]

Sat, 12 May 2007 16:47:28 UTC

1st 512K took 5312 ms = 96.4 KB/sec, approx 794 Kbps, 0.78 Mbps
2nd 512K took 5063 ms = 101.1 KB/sec, approx 833 Kbps, 0.81 Mbps
3rd 512K took 4343 ms = 117.9 KB/sec, approx 971 Kbps, 0.95 Mbps
4th 512K took 3063 ms = 167.2 KB/sec, approx 1378 Kbps, 1.35 Mbps

Overall Average Speed = approx 994 Kbps, 0.97 Mbps

This is south manchester 10 megs is it a joke

Thank god I'm not the only one getting speeds like this.

I've phoned faults, the best they could do to sort the problem was put me through to customer services and recommend I get some compensation. Which I did - 2 months of broadband bill refunded, plus phone and tv package upgrade for free (now on VIP pack with V+ box for nothing extra per month).

The problem still remains though, that my broadband service is pitiful.

Typical speedtest, without traffic shaping incurred:

1st 512K took 5531 ms = 92.6 KB/sec, approx 763 Kbps, 0.75 Mbps
2nd 512K took 6969 ms = 73.5 KB/sec, approx 606 Kbps, 0.59 Mbps
3rd 512K took 8203 ms = 62.4 KB/sec, approx 514 Kbps, 0.5 Mbps
4th 512K took 8344 ms = 61.4 KB/sec, approx 506 Kbps, 0.49 Mbps

Overall Average Speed = approx 597 Kbps, 0.58 Mbps

[Dominic_Hodgson]

Download Speed: 1966 kbps (245.8 KB/sec transfer rate)
Download Speed: 2464 kbps (308 KB/sec transfer rate)
Download Speed: 1535 kbps (191.9 KB/sec transfer rate)
Download Speed: 2880 kbps (360 KB/sec transfer rate)


not exactly glowing for the £37 a month..

[monkey2468]

Am having problems too still...

Have tried downloading from Giganews, mirrorservice.org, microsoft.com, etc... all give me ½ of what I used to get until this month.

Here's what I get downloading from MS
http://img460.imageshack.us/img460/5742/crapspeedmn2.jpg

Gonna phone 'em again tomorrow, but I've already phoned 'em several times and been told several different stories. If it wasn't for this site and realising I'm not alone, I'd be considering switching.

That looks spot on for 2Mbps!? hmm, check what service config your modems got.

[janipewter]

That looks spot on for 2Mbps!? hmm, check what service config your modems got.

His 'services' thing says he is on 10Mb..

[2||Para]

I would be on the phone to them on Monday mate,that doesnt look good at all.

[monkey2468]

His 'services' thing says he is on 10Mb..
'services' where does it say that, because unless the modem config is a 10Mbps config, it would matter what the billing says etc. Just an idea as this sort of things happen. :)

[2||Para]

'services' where does it say that, because unless the modem config is a 10Mbps config, it would matter what the billing says etc. Just an idea as this sort of things happen. :)
In his Forum services look left

[monkey2468]

In his Forum services look left
Ahh, but he wrote that in services as he assumes that is the service level he is on, doesn't mean his modem is on that though....just a thought..:tu:

[2||Para]

Yeh i suppose with all the cfg files flying about the net he may have received a 2mb file by mistake.

[Paul H]

Ahh, but he wrote that in services as he assumes that is the service level he is on, doesn't mean his modem is on that though....just a thought..:tu:

:LOL::clap::hyper::beer:

[monkey2468]

:LOL::clap::hyper::beer:
Agreed! :D

[mcmanic]

just to prove its nothing to do with my end, 7.15am sunday all is fine again, i expect this afternoon it'll be back to to OP speeds

Sun, 13 May 2007 06:17:13 UTC

1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps

Overall Average Speed = approx 9821 Kbps, 9.59 Mbps

[wyngriff]

just to prove its nothing to do with my end, 7.15am sunday all is fine again, i expect this afternoon it'll be back to to OP speeds

Sun, 13 May 2007 06:17:13 UTC

1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps

Overall Average Speed = approx 9821 Kbps, 9.59 Mbps
Yes same her matey but as you say lets not get to excited just wait and see what happens this afternoon.
Sun, 13 May 2007 08:39:29 UTC

1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 9730 Kbps, 9.5 Mbps

[Gareth]

Here's the config on the modem...

http://img362.imageshack.us/img362/4300/configva6.jpg

[PowerUser]

Brighton, just queued up a 400mb file in grabit from usenetsever and was wondering why the slow speed, so done a speed test from up top and getting:

Sat, 12 May 2007 14:22:26 UTC

1st 512K took 1860 ms = 275.3 KB/sec, approx 2268 Kbps, 2.21 Mbps
2nd 512K took 1296 ms = 395.1 KB/sec, approx 3256 Kbps, 3.18 Mbps
3rd 512K took 1125 ms = 455.1 KB/sec, approx 3750 Kbps, 3.66 Mbps
4th 512K took 1110 ms = 461.3 KB/sec, approx 3801 Kbps, 3.71 Mbps

Overall Average Speed = approx 3269 Kbps, 3.19 Mbps

Anyone else in brighton with bad speeds today?


Hiya Mate, I'm in Brighton and look at what I'm getting today "sunday"

Also like you i use grabit to d/l from usenet Binaries. but only achieving 320Kb's to 412kb's

and this is why....

Sun, 13 May 2007 18:47:38 UTC

1st 512K took 454 ms = 1127.8 KB/sec, approx 9293 Kbps, 9.08 Mbps
2nd 512K took 641 ms = 798.8 KB/sec, approx 6582 Kbps, 6.43 Mbps
3rd 512K took 1188 ms = 431 KB/sec, approx 3551 Kbps, 3.47 Mbps
4th 512K took 1063 ms = 481.7 KB/sec, approx 3969 Kbps, 3.88 Mbps

Overall Average Speed = approx 5849 Kbps, 5.72 Mbps

It's all over the place" :mad:

[S.O.F.T.]

get uesd to it guys i had this ****e for months
take a look cf62 area
Sun, 13 May 2007 18:59:55 UTC

1st 512K took 12093 ms = 42.3 KB/sec, approx 349 Kbps, 0.34 Mbps
2nd 512K took 12766 ms = 40.1 KB/sec, approx 330 Kbps, 0.32 Mbps
3rd 512K took 14656 ms = 34.9 KB/sec, approx 288 Kbps, 0.28 Mbps
4th 512K took 14907 ms = 34.3 KB/sec, approx 283 Kbps, 0.28 Mbps

Overall Average Speed = approx 313 Kbps, 0.31 Mbps
10 meg my ass

[PowerUser]

get uesd to it guys i had this ****e for months
take a look cf62 area
Sun, 13 May 2007 18:59:55 UTC

1st 512K took 12093 ms = 42.3 KB/sec, approx 349 Kbps, 0.34 Mbps
2nd 512K took 12766 ms = 40.1 KB/sec, approx 330 Kbps, 0.32 Mbps
3rd 512K took 14656 ms = 34.9 KB/sec, approx 288 Kbps, 0.28 Mbps
4th 512K took 14907 ms = 34.3 KB/sec, approx 283 Kbps, 0.28 Mbps

Overall Average Speed = approx 313 Kbps, 0.31 Mbps
10 meg my ass

:Yikes::Yikes::Yikes::Yikes:

[kraized]

Crap speeds here also. :( CF10 Cardiff area.

Sun, 13 May 2007 19:24:05 GMT

1st 512K took 9665 ms = 53 KB/sec, approx 437 Kbps, 0.43 Mbps
2nd 512K took 10311 ms = 49.7 KB/sec, approx 410 Kbps, 0.4 Mbps
3rd 512K took 10618 ms = 48.2 KB/sec, approx 397 Kbps, 0.39 Mbps
4th 512K took 10953 ms = 46.7 KB/sec, approx 385 Kbps, 0.38 Mbps

Overall Average Speed = approx 407 Kbps, 0.4 Mbps

[Sloper]

How odd. That test server gives me the fastest results I've ever had! I'm in east Manchester btw.

Sun, 13 May 2007 19:28:03 GMT

1st 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
2nd 512K took 406 ms = 1261.1 KB/sec, approx 10391 Kbps, 10.15 Mbps
3rd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 9748 Kbps, 9.52 Mbps

[wilfuerdo]

Just been reported the Yorkshire region "noise on line" fixed, looked forward to a few tests , including the one just taken.

Sun, 13 May 2007 19:26:48 UTC

1st 512K took 15109 ms = 33.9 KB/sec, approx 279 Kbps, 0.27 Mbps
2nd 512K took 17344 ms = 29.5 KB/sec, approx 243 Kbps, 0.24 Mbps
3rd 512K took 24312 ms = 21.1 KB/sec, approx 174 Kbps, 0.17 Mbps
4th 512K took 21110 ms = 24.3 KB/sec, approx 200 Kbps, 0.2 Mbps

Overall Average Speed = approx 224 Kbps, 0.22 Mbps

Approaching 2 weeks on the 10mb XL service.

Beginning to lose confidence fast in the service that was excellent.

Btw, this is S62 area South yorshire

[mcmanic]

ok mines was fine this morning, dipped to around 6meg during the day, now back at 10meg

Sun, 13 May 2007 21:15:24 UTC

1st 512K took 485 ms = 1055.7 KB/sec, approx 8699 Kbps, 8.5 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 9501 Kbps, 9.28 Mbps


think its a hiccup or someone in my area has found out he can download the whole internet and now run out of disc space or something, lol

[kraized]

Now getting.

Sun, 13 May 2007 23:19:21 GMT

1st 512K took 452 ms = 1132.7 KB/sec, approx 9333 Kbps, 9.11 Mbps
2nd 512K took 663 ms = 772.2 KB/sec, approx 6363 Kbps, 6.21 Mbps
3rd 512K took 1169 ms = 438 KB/sec, approx 3609 Kbps, 3.52 Mbps
4th 512K took 701 ms = 730.4 KB/sec, approx 6018 Kbps, 5.88 Mbps

Overall Average Speed = approx 6331 Kbps, 6.18 Mbps

[beatsystem]

Late entrant here, but my Brighton signal has been deteriorating all week - it's stabilised now at half what it should be...

Tue, 15 May 2007 13:02:20 UTC

1st 512K took 1893 ms = 270.5 KB/sec, approx 2229 Kbps, 2.18 Mbps
2nd 512K took 2083 ms = 245.8 KB/sec, approx 2025 Kbps, 1.98 Mbps
3rd 512K took 2113 ms = 242.3 KB/sec, approx 1997 Kbps, 1.95 Mbps
4th 512K took 2153 ms = 237.8 KB/sec, approx 1959 Kbps, 1.91 Mbps

Overall Average Speed = approx 2053 Kbps, 2.01 Mbps

Modem set correctly btw - been on 4MB since the "change".

Thought it might be a traffic shape, but then I *did* get traffic shaped yesterday and it went down to 0.75MB!!! Grr.

Gave up on waiting on the phone yesterday, however, today 151 says problems in the BN1 area to be fixed by 3pm (Hey! Just in time for Traffic Shaping to kick in again!).

Not as bad as some folk here, but I hate it when I have to cross my fingers just to get what I'm paying for.... hmph.

---------- Post added at 15:37 ---------- Previous post was at 14:06 ----------

Update - Brighton now estimated to be fixed by 8pm tonight

Just as well...

Tue, 15 May 2007 14:33:48 UTC

1st 512K took 7300 ms = 70.1 KB/sec, approx 578 Kbps, 0.56 Mbps
2nd 512K took 9274 ms = 55.2 KB/sec, approx 455 Kbps, 0.44 Mbps
3rd 512K took 8652 ms = 59.2 KB/sec, approx 488 Kbps, 0.48 Mbps
4th 512K took 8402 ms = 60.9 KB/sec, approx 502 Kbps, 0.49 Mbps

Overall Average Speed = approx 506 Kbps, 0.49 Mbps

Good luck with the fix guys...

[janipewter]

At least you're lucky that they've acknowledged there's a problem in your area. They refuse to do the same with me and insist that I have spyware on my PC.

Tue, 15 May 2007 14:38:11 GMT

1st 512K took 2343 ms = 218.5 KB/sec, approx 1800 Kbps, 1.76 Mbps
2nd 512K took 2672 ms = 191.6 KB/sec, approx 1579 Kbps, 1.54 Mbps
3rd 512K took 2500 ms = 204.8 KB/sec, approx 1688 Kbps, 1.65 Mbps
4th 512K took 5328 ms = 96.1 KB/sec, approx 792 Kbps, 0.77 Mbps

Overall Average Speed = approx 1465 Kbps, 1.43 Mbps

[JackSon]

At least you're lucky that they've acknowledged there's a problem in your area. They refuse to do the same with me and insist that I have spyware on my PC.

Tue, 15 May 2007 14:38:11 GMT

1st 512K took 2343 ms = 218.5 KB/sec, approx 1800 Kbps, 1.76 Mbps
2nd 512K took 2672 ms = 191.6 KB/sec, approx 1579 Kbps, 1.54 Mbps
3rd 512K took 2500 ms = 204.8 KB/sec, approx 1688 Kbps, 1.65 Mbps
4th 512K took 5328 ms = 96.1 KB/sec, approx 792 Kbps, 0.77 Mbps

Overall Average Speed = approx 1465 Kbps, 1.43 Mbps

Exactly the same. I asked if it was likely I had the same piece of spyware on every PC I have tried and if it was also present on both Linux and Windows as I again have tested both. The answer I got was "It isn't the line or the modem so it must be spyware".

[JamShady]

You're lucky they said it was something plausable (spyware). For me, they said my modem had caught the equivilent of a 24 hour bug, in that it keeps breaking down (which is why I get 0.5Mb) and then corrects itself in the night by around 3am when I can get the full 10Mb. Absolutely ridiculous some of the stuff they come up with.

[JackSon]

lol - Okay, I will consider myself just a wee bit lucky in that regard then ;)

[beatsystem]

Update update for Brighton expected by 10:30, now the rest of the town's joining in too... still crawling for me.

Is this all a combination of the 20MB upgrade and the roll-out of the traffic shaping to all areas?

[MIAmaker]

Tue, 15 May 2007 20:00:32 UTC

1st 512K took 9079 ms = 56.4 KB/sec, approx 465 Kbps, 0.45 Mbps
2nd 512K took 10281 ms = 49.8 KB/sec, approx 410 Kbps, 0.4 Mbps
3rd 512K took 18312 ms = 28 KB/sec, approx 231 Kbps, 0.23 Mbps
4th 512K took 8188 ms = 62.5 KB/sec, approx 515 Kbps, 0.5 Mbps

Overall Average Speed = approx 405 Kbps, 0.4 Mbps


Had these speeds for months now ! Am in Barnsley by the way!
spoke to virgin poo media on friday they didnt no why the speeds where like this and said they would monitor my speeds for a few days to see if theres aproblem!( of course theres aproblem you **** wits) £37 a month there having a giraff! he said i should down grade to 2mb , but as i pointed out am not even geting that speed ! i had speeds around 8mbps -9mps before virgin " **** it up " media toke over ! never thought i would say it but " come back telewest" i miss you old friend!

[janipewter]

Ahh ditto, it all hit the preverbial fan just as VM took over from Telewest!

[PowerUser]

Update update for Brighton expected by 10:30, ?

What do you mean? have you been told this!.

Something sure has gone boobies up in Brighton, I've not d/l a thing tonight yet I'm only getting 6.28 Mbps, normally i get 9.76 Mbps all the time!. First time in 18 months I've ever had it this unreliable! :(

[JamShady]

Yup, same here. Was a happy NTL customer since '99. As soon as VM strolled in on the scene, it all went to pot :(

[beatsystem]

What do you mean? have you been told this!.

Something sure has gone boobies up in Brighton, I've not d/l a thing tonight yet I'm only getting 6.28 Mbps, normally i get 9.76 Mbps all the time!. First time in 18 months I've ever had it this unreliable! :(

I got that from the Virgin Fault reporting line (151) - It still says it will update again at 10:30pm mind, and it's past that now (but it *is* late, fair nuff...)

Things have improved for me a bit though:

Tue, 15 May 2007 22:03:41 UTC

1st 512K took 2203 ms = 232.4 KB/sec, approx 1915 Kbps, 1.87 Mbps
2nd 512K took 2233 ms = 229.3 KB/sec, approx 1889 Kbps, 1.84 Mbps
3rd 512K took 2173 ms = 235.6 KB/sec, approx 1941 Kbps, 1.9 Mbps
4th 512K took 2524 ms = 202.9 KB/sec, approx 1672 Kbps, 1.63 Mbps

Overall Average Speed = approx 1854 Kbps, 1.81 Mbps

Back to where I was this morning, still only one-half-poot, but better than one-eighth-poot.

Guess I'll have to ring them tomorrow if needs be, so they can tell me my computer's full of spyware, my router has the flu and my karma is eternally incompatible with theirs. :sleep: