wilfuerdo
11-05-2007, 22:27
Hi All, my first post, looking for any help.
Ive been with Blueyonder for many years, and could never fault the service until the beginning of May, since this date 3/5/07 my speeds have been terrible, often not able to connect to standard sites. im hardly downloading anything, and rarely download much, so i assume nthing to do with this traffic shaping.
Ive called VM 5 times so far, and not really getting any help, although polite and trying to help, there is no solution.
Im on the 10mb XL service, and before the 3rd of this month, it worked a treat, testing just short of 10mb.
a speed test today was ...
Fri, 11 May 2007 20:07:39 UTC
1st 512K took 15922 ms = 32.2 KB/sec, approx 265 Kbps, 0.26 Mbps
2nd 512K took 15093 ms = 33.9 KB/sec, approx 279 Kbps, 0.27 Mbps
3rd 512K took 18563 ms = 27.6 KB/sec, approx 227 Kbps, 0.22 Mbps
4th 512K took 23391 ms = 21.9 KB/sec, approx 180 Kbps, 0.18 Mbps
Overall Average Speed = approx 238 Kbps, 0.23 Mbps
All the answers i seem to get from VM is to test their site hxxp://gamefiles.virginmedia.com/blueyondergames/
from there i download anything and acheive speeds of 1.12MB/Sec, which is fantastic, but any other site is sloooooow. I downloaded skype today, a 12mb file took well over 30 minutes. similar tests from microsoft sites, msn etc etc, the only site to show any speed is the vm gamefiles, so customer service say this site is good, ignore bad results from every other site, its heavy traffic on them sites.
Isanyone else experiencng similar this month in the Rotherham S62 area?
Today I have restored my pc to factory settings, just incase, but no different.
The guy at CS today eventually told me there was issues on my local hub, but the problem was reported early march, and still not fixed, other than this, im lost.
I really have loved the service upto this month, but so frustrated and hope someone can shed light.
Many Thanks In advance & hope i can contribute to the forum in future.
Ive been with Blueyonder for many years, and could never fault the service until the beginning of May, since this date 3/5/07 my speeds have been terrible, often not able to connect to standard sites. im hardly downloading anything, and rarely download much, so i assume nthing to do with this traffic shaping.
Ive called VM 5 times so far, and not really getting any help, although polite and trying to help, there is no solution.
Im on the 10mb XL service, and before the 3rd of this month, it worked a treat, testing just short of 10mb.
a speed test today was ...
Fri, 11 May 2007 20:07:39 UTC
1st 512K took 15922 ms = 32.2 KB/sec, approx 265 Kbps, 0.26 Mbps
2nd 512K took 15093 ms = 33.9 KB/sec, approx 279 Kbps, 0.27 Mbps
3rd 512K took 18563 ms = 27.6 KB/sec, approx 227 Kbps, 0.22 Mbps
4th 512K took 23391 ms = 21.9 KB/sec, approx 180 Kbps, 0.18 Mbps
Overall Average Speed = approx 238 Kbps, 0.23 Mbps
All the answers i seem to get from VM is to test their site hxxp://gamefiles.virginmedia.com/blueyondergames/
from there i download anything and acheive speeds of 1.12MB/Sec, which is fantastic, but any other site is sloooooow. I downloaded skype today, a 12mb file took well over 30 minutes. similar tests from microsoft sites, msn etc etc, the only site to show any speed is the vm gamefiles, so customer service say this site is good, ignore bad results from every other site, its heavy traffic on them sites.
Isanyone else experiencng similar this month in the Rotherham S62 area?
Today I have restored my pc to factory settings, just incase, but no different.
The guy at CS today eventually told me there was issues on my local hub, but the problem was reported early march, and still not fixed, other than this, im lost.
I really have loved the service upto this month, but so frustrated and hope someone can shed light.
Many Thanks In advance & hope i can contribute to the forum in future.