help with e-mail "Your Password was rejected" problem

[arclight]

hi all..

the main xxxx@ntlworld e-mail account i have has started returning the following error in outlook express..

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.ntlworld.com (3)', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR account is currently inactive.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

as it is my main e-mail address i am unable to change or edit it..

any help you can give me would be much appreciated..

thanks..

paul... :)

[Paul K]

According to the error it's inactive, do you still take service from VM?

[nfs6600]

Try logging on via webmail. That should work

EDIT: I really should read all of the error message :) Try webmail anyway. When Ive had problems webmail works all the time

[maverick]

By the look of it it has become inacative on the ntlworld server.
A call to tech support is needed to refresh the account on the mail server.
When you call mention the fact that the error reads inactive.

[arclight]

yes.. although this is my main account i seldom use it..

edit... i'm unable to access by web page so i will contact vm.. many thanks..