ozsat
26-04-2007, 18:24
Here is the problem.
Maybe once and hour during the day - and up to 10 times an hour at busy times - my browers hangs and reports that any website I try is unavailable. The problem clears after 10-30 seconds.
The wierd thing is the modem lights are all OK and that FTP and e-mail access continues to work during the 'hang' times.
We have four PCs running via a D-link router into an NTL250.
When using the router the 'hangs' are all at the same time - yet FTP and e-mail still work.
But the hanging still occurs it I plug any of the PCs direct into the cable modem.
NTL Tech. Support are not interested as I have a router - even though the router can be switched off.
They also want me to call when I'm having the problem - it occurs five times while on the 'phone to them in the most recent call - but the guy in India just wasn't going to budge from it being either a router or PC problem.
Any ideas before I switch to Sky/BT ?
Maybe once and hour during the day - and up to 10 times an hour at busy times - my browers hangs and reports that any website I try is unavailable. The problem clears after 10-30 seconds.
The wierd thing is the modem lights are all OK and that FTP and e-mail access continues to work during the 'hang' times.
We have four PCs running via a D-link router into an NTL250.
When using the router the 'hangs' are all at the same time - yet FTP and e-mail still work.
But the hanging still occurs it I plug any of the PCs direct into the cable modem.
NTL Tech. Support are not interested as I have a router - even though the router can be switched off.
They also want me to call when I'm having the problem - it occurs five times while on the 'phone to them in the most recent call - but the guy in India just wasn't going to budge from it being either a router or PC problem.
Any ideas before I switch to Sky/BT ?