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Pushkar
22-04-2007, 12:09
Hi,

Im from the Surrey Area, and my IP is with the croydon UBR.

I was on solid 4mb, so i upgraded to 10mb package, and i have only been recieving 7mb solidly.

Day or Night, it's 7mb, i've heard about the problems with 10mb, but a solid 7mb seems to be a problem with the ethernet or the modem.

I have the Motorola SB5100, had it for about 2 years now (Ex-Telewest)

Should i ask for a new modem?
nicke261192
22-04-2007, 13:18
No that modem supports up to 30MB are you using USB by anychance?
Pushkar
22-04-2007, 16:37
No, im using SMC EZ Connect USB/Ethernet Series Converter Ethernet Thing.
JohnHorb
22-04-2007, 16:43
No, im using SMC EZ Connect USB/Ethernet Series Converter Ethernet Thing.

Think there might be a clue there?
user2006
22-04-2007, 17:43
I think John may be right however, please read this thread :
http://www.cableforum.co.uk/board/12/33612663-surfboard-4300-and-10mb.html
It may be incompatbile with the QAM update. i'm having a new modem installed on tuesday for this reason.
nicke261192
22-04-2007, 20:37
If you are using usb it wont get 10MB what adapter are we talking about