Scotianet
01-04-2007, 12:56
Hi, wonder if anyone has any idea on this one. My internet connection has been constantly dropping since at least Friday. I have checked my cable modem and it is consistently trying to lock on to a downstream channel. Sometimes it goes and sometimes it stops. I called technical support and they told me to try powering off and they tried connecting to the modem but were unsuccessful so they said they would send a tech out on Tuesday as it is the modem that is faulty. I hace a V+ box and also noticed that when the internet has dropped then the online light flashes on the V+ and the picture is pixelating. Any Ideas what can be causing this and if it is a fault with modem or the feed to the house.... everyone else in my area appears to be o.k. and nothing has changed or moved. I have event logs of the modem that I can post if it helps understand this.