pop80_uk
28-03-2007, 10:56
Hey Guys and Gals.
Basically moved house recently and went for the 2 for £20 package and asked for the installer to come on one of three days, they arranged the delivery on a totally seperate date! Ok I thought, thats only a small problem.
Installation date comes and he is 4 hours late! ....the reason.....his collegues at the depot took his drill bits out of the van and hid them before he left, so he arrived with no drill bits and had to go back to the depot and get some more. very professional he said it had happens often and was a joke they play on each other!:(
Next hes looking round the house and told me where I was having the cable and telephone.....I promtly corrected him. Next he said well you already have a telephone line wired into the old NTL box and I only have you down for the installation of one phone box, so I said its already wired in. He grumbled a little then carried on.
Upon completion I checked his work and found he had cut the wires to the second phoneline box, when questioned he said it was illegal to have both installed if only one had been paid for. Pillock.:mad:
Not a great experience really. But at least I can wire the second box back in myself so not all is lost! :D
Basically moved house recently and went for the 2 for £20 package and asked for the installer to come on one of three days, they arranged the delivery on a totally seperate date! Ok I thought, thats only a small problem.
Installation date comes and he is 4 hours late! ....the reason.....his collegues at the depot took his drill bits out of the van and hid them before he left, so he arrived with no drill bits and had to go back to the depot and get some more. very professional he said it had happens often and was a joke they play on each other!:(
Next hes looking round the house and told me where I was having the cable and telephone.....I promtly corrected him. Next he said well you already have a telephone line wired into the old NTL box and I only have you down for the installation of one phone box, so I said its already wired in. He grumbled a little then carried on.
Upon completion I checked his work and found he had cut the wires to the second phoneline box, when questioned he said it was illegal to have both installed if only one had been paid for. Pillock.:mad:
Not a great experience really. But at least I can wire the second box back in myself so not all is lost! :D