lordsnooty
11-03-2007, 13:23
Hi everyone.
I had two V+ boxes installed yesterday. One of them works perfectly, but the one in my room doesn't do much.
The problem is presumably my fault - shortly after the engineers left, I accidentally powered off the box (by unplugging the wrong extension lead, doh). Prior to that, the LCD on the box had displayed 'DIAG'. After that, whenever it went to boot, it would display a black screen, the Telewest logo, and 'Please wait, loading data'. It would display this for hours with no change.
So I found out how to get into the diagnostic menu, and got it back to the screen that it was on (2 of 12) prior to my having stuffed it up. Nothing happened, so I rang Vmedia and asked them to send the signal again, which they did - but nothing is changing.
I have an engineer booked (for next saturday! :cry:) but I was really hoping there'd be something simple I could do to get it running...
Any ideas would be appreciated.
I had two V+ boxes installed yesterday. One of them works perfectly, but the one in my room doesn't do much.
The problem is presumably my fault - shortly after the engineers left, I accidentally powered off the box (by unplugging the wrong extension lead, doh). Prior to that, the LCD on the box had displayed 'DIAG'. After that, whenever it went to boot, it would display a black screen, the Telewest logo, and 'Please wait, loading data'. It would display this for hours with no change.
So I found out how to get into the diagnostic menu, and got it back to the screen that it was on (2 of 12) prior to my having stuffed it up. Nothing happened, so I rang Vmedia and asked them to send the signal again, which they did - but nothing is changing.
I have an engineer booked (for next saturday! :cry:) but I was really hoping there'd be something simple I could do to get it running...
Any ideas would be appreciated.