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View Full Version : 'Broadband blues' hit net users

TheOne
27-02-2007, 18:09
Broadband roll-out is being driven by ever more providers but people are much less happy with customer service and more ready to switch, says a survey.

http://news.bbc.co.uk/1/hi/technology/6400639.stm

Watchdog will be looking into the issue of broadband complaints on BBC One on Tuesday at 1900.


Will be worth a watch to see what is said about the VM, Sky etc
punky
27-02-2007, 18:17
As it concerns VM broadband (amongst others) i've moved it into the Internet Services forum.

Interesting that the BBC and have now fallen foul of the name-change Nazis.
banjo
27-02-2007, 18:27
Interesting that the BBC and have now fallen foul of the name-change Nazis

Can you explain what that meens please ?
Paul K
27-02-2007, 18:37
Think he means the bit in the BBC article where they still call VM NTL ;)
TheOne
27-02-2007, 19:19
are you lot going to be watching it ?

---------- Post added at 19:19 ---------- Previous post was at 18:51 ----------

Do the survey http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/broadband_survey.shtml
Hugh
27-02-2007, 20:07
Think he means the bit in the BBC article where they still call VM NTL ;)

Because the survey was done in 2006, and that is what they were called then. ;)
"In 2005 just eight percent of those questioned said they were thinking of changing supplier - but the 2006 survey says that has shot up to a quarter."