PDA

View Full Version : Troubleshooting modem logs


janipewter
18-02-2007, 16:23
Remember logs are reverse chronological order, so start from the bottom and read up. I'm still quite stumped as to why its recently started to fail booting when using the 331000000 Hz downstream frequency.

070218143652 8-Debug F502.1 Bridge Forwarding Enabled.
070218143650 7-Information X501.29 No need to update to SB4200-0.4.9.6-SCM02-NOSH. Image is current.
070218143650 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
070218143650 8-Debug F502.2 Bridge Forwarding Disabled.
070218143650 7-Information X500.0 Attempting Unit Update
070218143645 6-Notice E102.0 SW Download INIT - Via Config file cm-10240-384
070218143645 8-Debug I503.0 Cable Modem is OPERATIONAL
070218143644 8-Debug F502.1 Bridge Forwarding Enabled.
070218143644 8-Debug F502.3 Bridge Learning Enabled.
070218143644 8-Debug B918.0 Baseline Privacy is skipped
070218143644 6-Notice I401.0 TLV-11 - unrecognized OID
070218143644 6-Notice D501.10 TFTP, Unknown SNMP 30 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03 02 00
070218143644 7-Information X519.8 Unit Update - MMFMMD - SCD flags
070218143644 8-Debug I500.1 DOCSIS 1.0 Registration Completed
070218143644 7-Information I500.4 Attempting DOCSIS 1.0 Registration
070218143644 7-Information D509.0 Retrieved TFTP Config File SUCCESS
070218143644 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 4-Error D530.6 DHCP - Invalid Time Offset.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 47, tempSid 253
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (339000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 339000000, US Id 4
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 7-Information X519.8 Unit Update - MMFMMD - SCD flags
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 8-Debug T503.1 Acquire US with status RR Change, powerLevel 36, tempSid 0
************ 8-Debug T505.0 Acquired Upstream with status RR Change
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.9.6-SCM02-NOSH

---------- Post added at 15:23 ---------- Previous post was at 14:39 ----------

Right just spoken to a friend who is also ex-Blueyonder 10Mb. He lives (according to Google) 0.8 miles from me, and his modem is sat using the 331 frequency fine. He gets around 9Mb download and over 500Kb upload on speedtest.

What the hell is going on?

janipewter
18-02-2007, 21:26
Bump.