View Full Version : 10Mb Upload speed been Upgraded??!
Hi, just been looking on the help section on the virgin homepage and under the speed issues section/expected speeds the upload is quoted as upto 1Mb! Is This typo or a sign of things to come??
Still 512 here. But it does state 1mb up.
http://www.virginmedia.com/help/support/solution.php
no change in the luton area
https://www.cableforum.co.uk/images/local/2007/02/131.png (http://www.speedtest.net)
Just checked the modem config and its still 512 here in Grimsby!
Still 512 here. But it does state 1mb up.
http://www.virginmedia.com/help/support/solution.php
page not found, then defaults back to homepage
page not found, then defaults back to homepage
Link works ok for me?... then just click 1.Expected Speeds
DocDutch
09-02-2007, 19:34
page is gone I think... cant find it.
Absolute crap as per expected this way on dl speed but up load speed still same ?
Date 09/02/07 19:32:56
Speed Down 1335.05 Kbps ( 1.3 Mbps ) Come on Virgin Media get it sorted
Speed Up 473.61 Kbps ( 0.5 Mbps )
DocDutch
09-02-2007, 19:37
smucks what you complaining about those are correct speeds for 10 meg.
DocDutch
09-02-2007, 19:47
owww KINKY :D comon NTL gimme 1 meg upload :D
There's that lovely false wording again "UNLIMITED" deep breathe ahhhh can you smell the BS :p:
smucks what you complaining about those are correct speeds for 10 meg.
This
Fri, 9 Feb 2007 19:40:28 UTC
1st 512K took 1719 ms = 297.8 KB/sec, approx 2454 Kbps, 2.4 Mbps
2nd 512K took 2046 ms = 250.2 KB/sec, approx 2062 Kbps, 2.01 Mbps
3rd 512K took 2016 ms = 254 KB/sec, approx 2093 Kbps, 2.04 Mbps
4th 512K took 1234 ms = 414.9 KB/sec, approx 3419 Kbps, 3.34 Mbps
Overall Average Speed = approx 2507 Kbps, 2.45 Mbps
and this
Fri, 9 Feb 2007 19:41:17 UTC
1st 512K took 1531 ms = 334.4 KB/sec, approx 2755 Kbps, 2.69 Mbps
2nd 512K took 1890 ms = 270.9 KB/sec, approx 2232 Kbps, 2.18 Mbps
3rd 512K took 1671 ms = 306.4 KB/sec, approx 2525 Kbps, 2.47 Mbps
4th 512K took 1719 ms = 297.8 KB/sec, approx 2454 Kbps, 2.4 Mbps
Overall Average Speed = approx 2492 Kbps, 2.44 Mbps
This from the think broadband speed test
Date 09/02/07 19:45:57
Speed Down 861.82 Kbps ( 0.8 Mbps )
Speed Up 473.93 Kbps ( 0.5 Mbps )
http://www.thinkbroadband.com/speedtest/results/id/117105020844646013520.html
Downloads from Microsoft only reaching 110KB/s
every evening from 7pm till midnight absolute CRAP.................
Rant over I have had a bad day .................
This waht i see
http://allyours.virginmedia.com/websales/product.do?id=3246
---------- Post added at 19:57 ---------- Previous post was at 19:55 ----------
and this is another page i see
http://www.virginmedia.com/help/support/solution.php
LOL
TraxData
09-02-2007, 20:11
Download Failed (1)
About time we started to see increased upload speeds here, wonder when it's going to be implemented!!!
http://www.virginmedia.com/help/support/broadband_cat_iassist.php <-- click that, then speed issues and you will see the page with the upload speeds on.
DarkGashX
09-02-2007, 20:25
http://www.virginmedia.com/help/support/broadband_cat_iassist.php
Goto Speed Issues -> Expected Speeds.
Illuminist
09-02-2007, 20:50
When we get 20mb. :hyper:
give it a couple of years then
Illuminist
09-02-2007, 21:47
Its coming...
...Uma said so.
Its coming...
...Uma said so.
well she can kiss my ass, i wana here this from RB instead :P he aint a slag lol
well she can kiss my ass, i wana here this from RB instead :P he aint a slag lol
you must be one of those "new men" I keep reading about. ;)
Yay! I knew Virgin Media was going to be good! I've been wanting an increase in upload speeds for ages! :D
Yay! I knew Virgin Media was going to be good! I've been wanting an increase in upload speeds for ages! :D
same as but lets see it happen first ey
It still quotes the upload speed for "XL" as 384kbps in 3 places tho, seems like one hand doesn't know what the other is doing to me.
It still quotes the upload speed for "XL" as 384kbps in 3 places tho, seems like one hand doesn't know what the other is doing to me.
Rome wasn't built in a day you know....
Rome wasn't built in a day you know....
I was expecting more of a "Some things never change then" response to that, but granted it's early days for the "new" company, my bet is on them sticking with 512 until the 20/50/XXmb package is unveiled, probably just a lack of proper information inside the company.
I was expecting more of a "Some things never change then" response to that, but granted it's early days for the "new" company, my bet is on them sticking with 512 until the 20/50/XXmb package is unveiled, probably just a lack of proper information inside the company.
i doubt tht to be honest i think the 1 meg upload will happen so they can kinda put off 20 meg for the time being
slowcoach
09-02-2007, 23:25
They had better get some new punters signed up quickly now that there are all the new snouts in the trough, paying 36 Million to a girl next door look-alike, jeez.
http://www.virginmedia.com/help/support/broadband_cat_iassist.php
Goto Speed Issues -> Expected Speeds.
I can't find any links called "speed issues".
Where about on the page can you see them?
Here
Speed issues
There are many issues that can affect broadband speed. This tutorial will help you to understand what speed you can expect...
Still 512 here. But it does state 1mb up.
http://www.virginmedia.com/help/support/solution.php
is that url correct?, if so they took it down now (must be someone reading here?)as im getting page not found....
TraxData
09-02-2007, 23:49
I can't find any links called "speed issues".
Where about on the page can you see them?
click Broadband first. then follow the rest through.
Here
That isn't shown on my attached screen dump.
---------- Post added at 23:55 ---------- Previous post was at 23:49 ----------
click Broadband first. then follow the rest through.
If I click on the word "Broadband" on the left, it takes me back to the same page. If I click on the text under the word "Broadband" (Broadband connection settings; Changing your speed) in the centre of the page, that also just takes me back to the same page.
TraxData
09-02-2007, 23:56
That isn't shown on my attached screen dump.
---------- Post added at 23:55 ---------- Previous post was at 23:49 ----------
If I click on the word "Broadband" on the left, it takes me back to the same page. If I click on the text under the word "Broadband" (Broadband connection settings; Changing your speed) in the centre of the page, that also just takes me back to the same page.
works for me.
Illuminist
10-02-2007, 00:27
i doubt tht to be honest i think the 1 meg upload will happen so they can kinda put off 20 meg for the time being
...I think the 1mb will come with the 20mb, mate.
The Jackal
10-02-2007, 00:29
can anyone verify if they get .5 and 1meg up ?
Illuminist
10-02-2007, 01:03
I get seventy-odd up and 1.16mb/Sec down.
The Jackal
10-02-2007, 01:09
I get seventy-odd up and 1.16mb/Sec down.
Thanks for your reply mate but I dont understand the seventy up bit silly me.
Is the 70 kilobytes per second up ?
Technically the modem is cap'd at 64k (64*8=512k) but they do often peak above that when you're uploading a lot, which would be why he said around 70.
I just re-booted the modem and it's still reading 512k here, so I'm going to stick with my original verdict of typo/internal misinformation.
Illuminist
10-02-2007, 06:51
Yeah... Sorry... I meant KB/Sec i.e 70-odd KB/Sec. But that's with uploading through BitTorrent which can go that touch further when the upload rate is set to '0'.
I can't find any links called "speed issues".
Where about on the page can you see them?
http://www.virginmedia.com/help/support/broadband_cat_iassist.php
http://www.virginmedia.com/help/support/broadband_cat_iassist.php
That's the same link as shown previously in this thread. It takes me to the page shown in the attachment to my post here:- http://www.cableforum.co.uk/board/showpost.php?p=34217889&postcount=30
Perhaps the page you see depends on whether you are in an ex-ntl or ex-telewest area?
That's the same link as shown previously in this thread. It takes me to the page shown in the attachment to my post here:- http://www.cableforum.co.uk/board/showpost.php?p=34217889&postcount=30
Perhaps the page you see depends on whether you are in an ex-ntl or ex-telewest area?
:D
spoke to them on the fone, very helpful guy seemed to know what he was on about, 14th of feb 10 meg will have 1 meg upload (tht when send the new configs out) i also asked bout 20 meg but i was kinda put off i dont think it is on the cards for now, also usenet being shaped severly just said this is probably happening to abusive customers of the FUP and willl ikely be sorted when the new configs are going out, if not was advised to fone back and they will open a individual case about it
YEY FOR 1 MEG UPLOAD IN 4 DAYS
janipewter
10-02-2007, 13:45
Perhaps they cocked up and it's a typo?
Perhaps they cocked up and it's a typo?
no it is happening on the 14th of this month (feb)
no it is happening on the 14th of this month (feb)
I wouldn't count on it.
The 14th was the original V day, so makes sense. I'm assuming all standard stbs will have the new epg on that date too. Clearly, Virgin brought the launch day forward so Sky couldn't mess things up.
janipewter
10-02-2007, 14:45
Just asked on the phone when it was going to happen, dialogue went something like this:
Me: Can you tell me when the upstream speed on my broadband service is being increased?
Mohammed: No that is not happening it will stay at three eight four.
Me: Well the Virgin Media site says it is one megabit per second.
Mohammed: Yes that is purely in the pipeline it will happen in the future.
Me: So can you tell me roughly when it is going to happen?
Mohammed: No I can't but all customers will receive an email from us when it does.
DarkGashX
10-02-2007, 14:53
Locky told me he had spoken to someone at VM and they said the 14th DEFO. We will have to see :).
janipewter
10-02-2007, 14:57
Well I'd like to see that happen.
LostintheNW
10-02-2007, 15:33
well make sense seeing as they have upped the upload on the 4meg speed to just under what the 10meg ppl are on. In the meantime they better not downgrade me to 384!
janipewter
10-02-2007, 16:02
I thought the 4meg people had the same upload as the 10meg people. My upload (with 10meg) has always been 384kbps.
I thought the 4meg people had the same upload as the 10meg people. My upload (with 10meg) has always been 384kbps.
Upload with 10mb should be 512 not 384
Upload with 10mb should be 512 not 384
I was under the impression the poor BY folks were only getting 384k, maybe that's the source of some of some of this downgrade this confusion.
LOL I will believe it when I see it .
Daveoc64
10-02-2007, 18:03
I was under the impression the poor BY folks were only getting 384k, maybe that's the source of some of some of this downgrade this confusion.
Yeah. All ex-BY areas are on 384kbps upload.
I can see them bringing everybody into line with each other i.e. 512 upload. I would be surprised to see 1 meg upload anytime soon.:)
dcclanuk
10-02-2007, 19:22
if wat the website sed is true, then its not surprising!
they are keeping a 10:1 down/up ratio!
but then i dont get why ppl on 4mb are getting 500kbps:confused:
janipewter
10-02-2007, 19:41
I was under the impression the poor BY folks were only getting 384k.
That is correct.
Upload with 10mb should be 512 not 384
People on Telewest 10Mbps are 384K upload & people on ntl 10Mbps are 512K upload...
According to this link, there are no plans to make the upload 1Mbps:
http://www.digitalspy.co.uk/forums/showthread.php?p=13025380#post13025380
People on Telewest 10Mbps are 384K upload & people on ntl 10Mbps are 512K upload...
According to this link, there are no plans to make the upload 1Mbps:
http://www.digitalspy.co.uk/forums/showthread.php?p=13025380#post13025380
not what 2 dept at Virgin Media told me (tech support and general)
People on Telewest 10Mbps are 384K upload & people on ntl 10Mbps are 512K upload...
According to this link, there are no plans to make the upload 1Mbps:
http://www.digitalspy.co.uk/forums/showthread.php?p=13025380#post13025380
Considering that chap doesn't even know what the current uploads are i'm taking his statement with a pinch of salt.
I'm going by the below image, as how could anyone make a mistake about that considering 1mbit upload hasn't been rolled out before to the paying public.
http://www.virginmedia.com/help/support/ntl/motivedocs/images/ntl/static_images/_generic/speed_tiers.gif
janipewter
11-02-2007, 08:27
Like I stated before, possibly a typo, or that image was made by someone who has no idea what they are taking about?
Correct me if I'm wrong but the people who make the website aren't the tech support people, I seem to remember that it took Telewest about 3 months to correct a mistake on their own website regarding the 10Mb broadband page still saying 4Mb.
DarkGashX
11-02-2007, 14:44
If it is, that means the 384 and the 1Mb are typos.
Like I stated before, possibly a typo, or that image was made by someone who has no idea what they are taking about?
Correct me if I'm wrong but the people who make the website aren't the tech support people, I seem to remember that it took Telewest about 3 months to correct a mistake on their own website regarding the 10Mb broadband page still saying 4Mb.
well funnyly enuf it happened to be te teach support people who said 14th of feb to me for the upload, if it was a typo i think that they wud of cocked it up e.g. upto 1 meg then say wich is 60-odd kb/s
well funnyly enuf it happened to be te teach support people who said 14th of feb to me for the upload, if it was a typo i think that they wud of cocked it up e.g. upto 1 meg then say wich is 60-odd kb/s
Lets hope it happens :)
1Meg upload would be great.
PS Locky at least on the 14th if you are correct, you can make some folks eat humble pie ;)
From the old NTL newsgroup :
>>Alex, can you comment on the upload speed for the XL package shown here:
>>url:http://www.virginmedia.com/help/support/ntl/motivedocs/images/ntl/static_images/_generic/speed_tiers.gif
>>Any idea when we're likley to see this happen?
>>Cheers
>This has also come up in the BY newsgroups. There's some errors on
>there that need to be corrected - at present there's no plans to make
>any changes to our existing broadband speed packages.
>I'll raise with the website team on Monday.
From the old NTL newsgroup :
>>Alex, can you comment on the upload speed for the XL package shown here:
>>url:http://www.virginmedia.com/help/support/ntl/motivedocs/images/ntl/static_images/_generic/speed_tiers.gif
>>Any idea when we're likley to see this happen?
>>Cheers
>This has also come up in the BY newsgroups. There's some errors on
>there that need to be corrected - at present there's no plans to make
>any changes to our existing broadband speed packages.
>I'll raise with the website team on Monday.
And who is this guy, Alex?
DarkGashX
12-02-2007, 11:06
Dam--Please let 10Mb be true.
Remember guys the higher your Uploading the lower your downloading at the same time :P
From the old NTL newsgroup :
>>Alex, can you comment on the upload speed for the XL package shown here:
>>url:http://www.virginmedia.com/help/support/ntl/motivedocs/images/ntl/static_images/_generic/speed_tiers.gif
>>Any idea when we're likley to see this happen?
>>Cheers
>This has also come up in the BY newsgroups. There's some errors on
>there that need to be corrected - at present there's no plans to make
>any changes to our existing broadband speed packages.
>I'll raise with the website team on Monday.
i dont care waht that says i was told the 14th by 2 different departments over the phone i actual believe them duno bout u guys...
TraxData
12-02-2007, 16:26
i dont care waht that says i was told the 14th by 2 different departments over the phone i actual believe them duno bout u guys...
Had an interesting call with VirginMedia today. after an hour of arguing over something stupid (wont go into that) (all the departments said the upgrade wasnt going to happen by the way) i finally got through to a manager and had a little chat about the speeds, showed him what it said on the site about the upload speeds, said he had no idea about planned speeds and would get back to me, an hour later he rang back and said yes speeds are to be upgraded to 1meg upload soon, never said the 14th, just said sometime in the first quarter (up to end of march basically)
i dont care waht that says i was told the 14th by 2 different departments over the phone i actual believe them duno bout u guys...
Sorry but no i DONT believe them one little bit ;).
I know what i have been told and it does not tie in with what they have told you. ;)
Sorry but do you honestly think they are going to upgrade the upload when they are traffic shaping to try and stop the p2p systems overloading the network "that is my outlook on things anyway and should not be seen as official in any way shape or form.". :(
TraxData
12-02-2007, 16:30
Sorry but no i DONT believe them one little bit ;).
I know what i have been told and it does not tie in with what they have told you. ;)
Sorry but do you honestly think they are going to upgrade the upload when they are traffic shaping to try and stop the p2p systems "that is my outlook on things anyway". :(
They are not trying to stop p2p setups, VirginMedia will be using it in the future to broadcast HD via p2p, they are traffic shaping in area's where it's congested and over subscribed (sorry, but that goes for ppl just generally downloading, not just p2p so its an unfair statement)
and read my last post a page back.
Had an interesting call with VirginMedia today. after an hour of arguing over something stupid (wont go into that) (all the departments said the upgrade wasnt going to happen by the way) i finally got through to a manager and had a little chat about the speeds, showed him what it said on the site about the upload speeds, said he had no idea about planned speeds and would get back to me, an hour later he rang back and said yes speeds are to be upgraded to 1meg upload soon, never said the 14th, just said sometime in the first quarter (up to end of march basically)
i thinks the 14th all we can do is wait and see ! at least sum of cs no what is going on lol
They are not trying to stop p2p setups, VirginMedia will be using it in the future to broadcast HD via p2p, they are traffic shaping in area's where it's congested and over subscribed (sorry, but that goes for ppl just generally downloading, not just p2p so its an unfair statement)
and read my last post a page back.
A high percentage of end-users are more prone to use P2P software than any other source, since its easier to get what they want.
Only a smaller percentage know things about newsgroups etc.
So technically he was right about P2P software.
ok fair enough bill but i was gold jus by the guy tht answered the phone and then after he said he put me thru to tech (cos i was originaly calling about a possible problem) and he also said the same thing, why is it on the site then if they have no intentions on doing it ?, i still think this will happen
Glad to see nothing has changed from NTL to VirginMedia, one hand says one thing the other something else....woohoo customer service all sorted...NOT!
Glad to see nothing has changed from NTL to VirginMedia, one hand says one thing the other something else....woohoo customer service all sorted...NOT!
I know what you mean, the problem they have is communication.
Last night I phoned support, got India, only just to find out what was going on if maintenance etc was going on.
Was asked to shut off Modem and PC, after arguing with the girl I need not shut down my PC, she then finally decided to check up on if any work was being done.
When asked if there was any information on any estimated time of work done, she gave me the old free phone number to check, which I already did and its a new number.
So trying to convince her that the old number is not used and its this new number was a job in itself, asked for a manager she became upset thinking I was going to complain about her lol
He came, he said no estimated time, and took my sugestion of changing the free phone number on their systems.
Ahh you have to love support :)
I know what you mean, the problem they have is communication.
Last night I phoned support, got India, only just to find out what was going on if maintenance etc was going on.
Was asked to shut off Modem and PC, after arguing with the girl I need not shut down my PC, she then finally decided to check up on if any work was being done.
When asked if there was any information on any estimated time of work done, she gave me the old free phone number to check, which I already did and its a new number.
So trying to convince her that the old number is not used and its this new number was a job in itself, asked for a manager she became upset thinking I was going to complain about her lol
He came, he said no estimated time, and took my sugestion of changing the free phone number on their systems.
Ahh you have to love support :)
it has got to be said the foreign support is shockingly poor
And who is this guy, Alex?
Alex Brown
Senior Product Manager, Product Experience
Communication Services, ntl Telewest
Although that upload increase would be nice, I often upload large amounts media to my family abroad, mostly video and the odd bit of TV they can't receive, I doubt it's going to happen and I'm way more inclined to believe someone that high up in the company than the bloke at the pub or hearsay. I hope I'm wrong tho' :).
TraxData
12-02-2007, 23:17
Alex Brown
Senior Product Manager, Product Experience
Communication Services, ntl Telewest
Although that upload increase would be nice, I often upload large amounts media to my family abroad, mostly video and the odd bit of TV they can't receive, I doubt it's going to happen and I'm way more inclined to believe someone that high up in the company than the bloke at the pub or hearsay. I hope I'm wrong tho' :).
Im getting sick of being told different stories by different members of staff, one manages says this, another says that, staff get confused and have no idea what's going off, talk about poor communication.
Guess Locky will get proved wrong in 24 hours or so, ah well, back to our crappy 512k up.
Iirc Locky said the 14th, so it'll be more than an hour or so.
But anyway, I hope its true, but will remain sceptical...
I actually believe what Locky says, if they told him 14th then i believe its 14th - we'll just have to wait and see...
I don't believe they'd make a mistake like that saying 1Mbps would be the upload speed, they got everything correct on that image on their site.
I actually believe what Locky says, if they told him 14th then i believe its 14th - we'll just have to wait and see...
I don't believe they'd make a mistake like that saying 1Mbps would be the upload speed, they got everything correct on that image on their site.
Was any of that sarcasm by any chance?
Was any of that sarcasm by any chance?
nope, i'm quite clear when i say something... :p:
Sorry but no i DONT believe them one little bit ;).
I know what i have been told and it does not tie in with what they have told you. ;)
Sorry but do you honestly think they are going to upgrade the upload when they are traffic shaping to try and stop the p2p systems overloading the network "that is my outlook on things anyway and should not be seen as official in any way shape or form.". :(
8)
its hard to understand the thinking inside NTL at the best of times, but what i beleave is that there are now many ISPs that are providing consistant 768k upload rates and it makes perfect sense for VirginMedia to put in place at least that rate or better (and advertise that better upload fact).
although the 1megabit upload rate would infact only put them inline with some of the better upload rates of the best ISPs, its still a good way to advertise an upgrade to actract more customers..... its become a must today rather than a can, after all cable IS supposed to be better than the other options, its only going to be better if they make it so...
the 1 Mbit/s upload rate is well within the docsis (even the 1.1)spec, is it true theres still large area's of docsis 1.1 headend/serverside kit in service today btw bill, or is it as was stated a while back mostly(ex C&W?)/all euro docsis 2.0now?.
slowcoach
13-02-2007, 02:09
ntl probably thought that they only had to get RB as a figurehead and the punters would come flocking in without them having to do anything else. RB is a BS artist, as any punter who has been scammed with one of his many other money making schemes will know, no wonder he is always smiling.
Have you noticed how peoples expectations have slumped, not so long ago everyone was expecting 10meg all round, then it was 20meg top tier, then 50meg, now everyone is grovelling hoping to get the pathetic upload speed increased, give it a few more weeks and we will be happy with a top tier of 4meg/64k. :rolleyes:
8)
(ex C&W?)/all eurodocsis 2.0now?.
No
They have eurodocsis 2 capable modems (250,s) but they have no eurodocsis 2 rolled out.
badsoupday
13-02-2007, 19:06
I was 'upgraded' today to the 10Mb XL package after suffering and complaining about NTL's 4Mb offering. The nice lady said running my broadband through my STB was the limiting factor so they sent me a cable modem and agreed to reduce my bill. So far, so good eh?
So now it's all working... and the results I get are... staggeringly unimpressive:https://www.cableforum.co.uk/images/local/2007/02/93.png (http://www.speedtest.net)
I'm wondering why I bothered.
Could it be something to do with my Belkin Wireless Router? Or am I just unlucky to live in Watford where the connection is pants?
Any help appreciated.
BSD
Power down the modem for a minute and if that doesn't improve things try it without the router.
TraxData
13-02-2007, 19:14
ntl probably thought that they only had to get RB as a figurehead and the punters would come flocking in without them having to do anything else. RB is a BS artist, as any punter who has been scammed with one of his many other money making schemes will know, no wonder he is always smiling.
Have you noticed how peoples expectations have slumped, not so long ago everyone was expecting 10meg all round, then it was 20meg top tier, then 50meg, now everyone is grovelling hoping to get the pathetic upload speed increased, give it a few more weeks and we will be happy with a top tier of 4meg/64k. :rolleyes:
Guess we have all just got used to the lies coming from NTL and now virgin media. so those hopes faded away and now we just accept whatever crap they throw at us because it's still better than adsl.
Today I smacked them with the Customer Rights Act in full, quoting away.
First time one of their Managers was speechless lol.
He would at points try to talk out of it, but then I would quote another paragraph to counter it.
I told them to call me back and tell me what is going on really. They had 1 hr.
After 1hr no call I called back several times to be put on a ringing and speech loop. ((after 3 times I figured that they somehow put me on a no-answer him system))
So used neighbours phone instead, wow I got through lol. Told them 1hr more then repurcussions.
They called in 10 mins to me house, and basically told me new hardware being installed and they havent a clue why its going wrong.
I.e. Making a balls up of it lol
badsoupday
13-02-2007, 19:24
ok so tried that (should have tried it before i guess).
And without the router in the middle i get:
https://www.cableforum.co.uk/images/local/2007/02/92.png (http://www.speedtest.net)
not much of an improvement.
Have Virgin actually upgraded me I wonder?
BSD
Have Virgin actually upgraded me I wonder?
You can check my looking at your modem config.
Go on:
http://192.168.100.1
or
https://autoreg.autoregister.net/cgi-bin/cablecheck
:)
badsoupday
13-02-2007, 20:02
Thanks for your response Nikesh - so I went to the second url and got:
Current Connection Speed
You are currently subscribed to the Broadband Size: XL.
So it appears they did upgarde me but my speeds are no different than before on 4Mb with ntl.
Can anyone think of anything else I could try before picking up the phone (again)?
Ta
Soupy
You can check my looking at your modem config.
Go on:
http://192.168.100.1
or
https://autoreg.autoregister.net/cgi-bin/cablecheck
:)
Can you copy and paste the Operation Config from here http://192.168.100.1
It should read:-
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
I think you might still have to pickup the phone though.
badsoupday
13-02-2007, 20:12
I don't have data rates on mine. It reads:
Cable Modem Information
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : <mac address removed> - Jefferson T
Serial Number : <serial number removed> - Jefferson T
Boot Code Version : 2.1.6d
Software Version : 2.94.1010
Hardware Version : 1.19
Soupy
Can you copy and paste the Operation Config from here http://192.168.100.1
It should read:-
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
I think you might still have to pickup the phone though.
janipewter
13-02-2007, 20:14
When I go to that cablecheck thing I get:
Your browser has issued a request that the registration server has denied.
Please contact Virgin Media customer support if the problem persists.
They really do hate me!
First Time Last Time Counts Level ID Text
Time Not Established Time Not Established 8 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Sun Feb 04 08:19:29 2007 Sun Feb 04 08:19:29 2007 1 Critical(3) 84000400 SYNC Timing Synchronization failure - Failed to receive MAC S...
Time Not Established Time Not Established 2 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Fri Feb 02 21:03:46 2007 Fri Feb 02 21:03:46 2007 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 18 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 1 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Could someone please tell me what this means ?
janipewter
13-02-2007, 20:18
Your UBR is broken?
I don't have data rates on mine. It reads:
Cable Modem Information
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : <mac address removed> - Jefferson T
Serial Number : <serial number removed> - Jefferson T
Boot Code Version : 2.1.6d
Software Version : 2.94.1010
Hardware Version : 1.19
Soupy
You should have the Operational Config option to click on. I'm assuming you was with NTL? and now have a NTL:250 modem (dark blue)
I love the way people hijack popular threads on here hoping they might get more of a response than if THEY STARTED THEIR OWN THREAD.
badsoupday
13-02-2007, 20:29
Yes I do - and sorry I'm being very very thick this evening... the results i get (after I have logged in!) are:
Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled
BSD
You should have the Operational Config option to click on. I'm assuming you was with NTL? and now have a NTL:250 modem (dark blue)
Yep that shows they've upgraded you to 10Mb. :)
Hey everyone.
This might sound silly but im going wait till after 12am then reboot my modem and see if the config dose get changed or may wait later in the day see if anythink happens :)
badsoupday
13-02-2007, 20:41
Which makes the results of speedtest all the more depressing...
https://www.cableforum.co.uk/images/local/2007/02/89.png (http://www.speedtest.net)
I'm going to have to pick up the phone I guess...
Thanks for everyone's help (and if I took this thread off track, apologies)
BSD
Yep that shows they've upgraded you to 10Mb. :)
I have just done a speed test and on the 10mb as well my speeds seem ok :)
http://www.speedtest.net/result/85960885.png
badsoupday
13-02-2007, 20:49
Ah - I'm seriously jealous...
Ah - I'm seriously jealous...
Have you tryed rebooting ya modem
badsoupday
13-02-2007, 20:58
yep - if only it were that simple to fix this issue eh?
I'm wondering whether I should badger some of my neighbours. We are a heavily cabled area and if others are having similar problems it might help isolate the issue. Maybe the equipment in the Watford area isn't capable of permitting anything like the expected download speeds...
lets get it on topic ?
well if no upgrade to upload happens tomorow i am going to phone them back and ask why the hell not
lets get it on topic ?
well if no upgrade to upload happens tomorow i am going to phone them back and ask why the hell not
He he, all i bet they are going say is. we are going be doing the upgrade in mid of this year or some bs like that xD
There's nothing about speed upgrades on the service status...
He he, all i bet they are going say is. we are going be doing the upgrade in mid of this year or some bs like that xD
probably then i will ask why they are giveing out false information to customers and have a few words for mr manager / supervisor whoever
probably then i will ask why they are giveing out false information to customers and have a few words for mr manager / supervisor whoever
Did you get the guys name that told you there was going to be speed upgrades tomorrow?
TraxData
13-02-2007, 21:23
probably then i will ask why they are giveing out false information to customers and have a few words for mr manager / supervisor whoever
enjoy arguing with staff for half an hour while they say no manager is available...ohnestly...still same old ntl, just a different name :(
Did you get the guys name that told you there was going to be speed upgrades tomorrow?
no i dont know names but i was told by 2 different departments
lets get it on topic ?
well if no upgrade to upload happens tomorow i am going to phone them back and ask why the hell not
well if (and i stress the word IF) it is going to happen, then it is reasonable to assume it will be a staged roleout, and so id imagine it could begin later tonight/tomorrow and go on until perhaps friday.
we just need to keep re-checking and-reporting back here (if it changes)to see if some area's are begining to be switched up or not.
reporting your upload and area would be a good thing to do if it changes.
janipewter
13-02-2007, 21:41
Keep an eye on your ISP email inbox ;)
Hey everyone.
This might sound silly but im going wait till after 12am then reboot my modem and see if the config dose get changed or may wait later in the day see if anythink happens :)
I'm guessing a lot of people will be doing that with blind optimism the moment the clock strikes 12. To be honest, even if this upgrade is true, I'd imagine it'll happen somewhere in the day or towards the end of tomorrow night.
Edit: Sorry popper didn't mean to repeat you, you posted after I'd clicked reply :)
I badly want the upgrade to happen. 20mb down and 1mb up would be nice to wake up to in the morning :) but I have this nagging doubt that tomorrow will be the same as it is now!
I badly want the upgrade to happen. 20mb down and 1mb up would be nice to wake up to in the morning :) but I have this nagging doubt that tomorrow will be the same as it is now!
Hey?! When did they say they were upgrading the download speed as well?
janipewter
13-02-2007, 22:03
The head guy of NTL said we could expect 50meg in the first quarter of 2007.
The head guy of NTL said we could expect 50meg in the first quarter of 2007.
Yeah, but do you really think they're going to give 50Mb as a free upgrade? I know it's on trial at the moment but I'm sure they will downgrade those people on the trial once it comes out.
Hey?! When did they say they were upgrading the download speed as well?
When the evil leprechauns opened the doors to the rumor mill just before Christmas I believe...
etccarmageddon
13-02-2007, 22:37
I love the way people hijack popular threads on here hoping they might get more of a response than if THEY STARTED THEIR OWN THREAD.I agree it's very annoying.
It will be nice to see my modem config to change at 00.01am.... but i dont think it will happen :'( so mayb phone call to virgin if it dont happen 2moro
etccarmageddon
13-02-2007, 22:49
why phone them? wait for an official statement IF it's going to happen.
why phone them? wait for an official statement IF it's going to happen.
Well why is the 1Mb upload on there site then xD
etccarmageddon
13-02-2007, 22:53
funny - I was just thinking the same! either they are too lazy/incompetent/unprofessional enough to quickly fix the error OR it was the original plan for the launch but has been delayed by a week for tech reasons.
as it's advertised on the site as 1meg upload and they haven't corrected it I think you are entitled to ring them and query it. if it is an error and they're too lazy to correct it then they only have themselves to blame if people ring up and ask why they aren't getting that speed.
dcclanuk
13-02-2007, 22:58
funny - I was just thinking the same! either they are too lazy/incompetent/unprofessional enough to quickly fix the error OR it was the original plan for the launch but has been delayed by a week for tech reasons.
as it's advertised on the site as 1meg upload and they haven't corrected it I think you are entitled to ring them and query it. if it is an error and they're too lazy to correct it then they only have themselves to blame if people ring up and ask why they aren't getting that speed.
there again it says 384kbps on the broadband page, so maybe they will downgrade every1 to that;):P
Well some one on this post is going give them a call and see whats going on wit the upgrade and hoping he will post back some good news or just virgin giving out bs
if virgin get there finger out there ass and sort out the upload they will have loadddsss of happy customers like me :D hehe
there again it says 384kbps on the broadband page, so maybe they will downgrade every1 to that;):P
Afaik the reason they have 384k on that page is due to the fact that BY customers are limited to that, better to have NTL customers grumble about a possible speed cut and be put right, than have all the BY customers demand the increase.
Its 14th - wheres the 1Mbps upload? :P
Its 14th - wheres the 1Mbps upload? :P
lol
Just reset my cable modem and it is still the same. I am not too bothered as I am quite happy with my current connection. I just wonder how long we have to wait for the next connection upgrade. I was on the 20mbit trial last October and loved it to bits, there were no problems with it when I had it, so I can't see any problems with them rolling out 20mbit nation wide.
Looks like this rumour wasn't correct, ah well, let's wait till the next rumour comes out and see if that is true or not.
Well, I *knew* it wouldn't happen but I just had to reset the modem to try anyway, gotta love blind optimism...
Mr Clean
14-02-2007, 00:56
Just because it hasn't happened a few minutes past midnight or a few hours past midnight or a couple of days after the 14th. Doesn't mean it aint gonna happen.
Rome wasn't built in a day.
Stuff takes time. Patience is virtue. Time will tell. ;)
The Jackal
14-02-2007, 01:06
LOL - If you knew it was not gonna happen then why are you lot loitering around these forums ;)
Heh
TraxData
14-02-2007, 02:34
LOL - If you knew it was not gonna happen then why are you lot loitering around these forums ;)
Heh
Because while we all may deny it, we all secretely hoped we'd get the 1mbit upload ;) but still...just as they were as NTL, same with virginmedia. liars!
DarkGashX
14-02-2007, 02:56
I know I am going to get quoted on this later on tonight but if at 23:59 you don't have 1Mb up then you can call VM liars. :p:.
No 1mb upload then :'(
Virgin Media = Gits xD
Sorry but i did say this the other day :(.
TraxData
14-02-2007, 06:59
Sorry but i did say this the other day :(.
Yep, but you know nTL/Virgin, Lies..Lies..And..More...Lies.
Yep, but you know nTL/Virgin, Lies..Lies..And..More...Lies.
Show me a official press statement not a typo on a website ?
Hint for you the CF jungle drum rumour system does not count.
I am sorry but i have not seen a statement by Virgin saying they are going to upgrade the upload for customers all i have seen is a typo on a web site, please point me to the official press statement if they have and i will eat humble pie.
TraxData
14-02-2007, 07:24
Show me a official press statement not a typo on a website ?
Hint for you the CF jungle drum rumour system does not count.
I am sorry but i have not seen a statement by Virgin saying they are going to upgrade the upload for customers all i have seen is a typo on a web site, please point me to the official press statement if they have and i will eat humble pie.
Your right, no official press statement but 3 different friggin managers sayin it will happen and 2 departments saying the same thing.
It's not fair.
Your right, no official press statement but 3 different friggin managers sayin it will happen and 2 departments saying the same thing.
It's not fair.
Agreed it's not,
I only believe what i see in a press statement, I too know what bull**** can be made up just to get you off the phone i had 3 months of that from BT over a faulty phone line not long back. Its a sad fact that there will always be those that like to lie or bull**** you to get you off the phone no matter what company they work for.
I didn't really think we would get an upgrade but I was *hoping*... Oh well, I'm sure we'll get speed upgrades sooner or later this year... ;)
Cmon Richard give us our valentines treat!!
So that's why they said the 14th, it was a "we'll have that typo fixed by then, hopefully" And it would appear they have..
Altho even tho they have had a few days it's still a rush job, as they haven't added the KB/s to the 2nd two tiers.
Damn lol. I thought 10Mb customer's upload speed was 512Kbps?
Damn lol. I thought 10Mb customer's upload speed was 512Kbps?
Afaik the reason they have 384k on that page is due to the fact that BY customers are limited to that, better to have NTL customers grumble about a possible speed cut and be put right, than have all the BY customers demand the increase.
^^My post from a page or two back
^^My post from a page or two back
Oops sorry must have missed it... :sleep:
etccarmageddon
14-02-2007, 12:39
yes I'm pleased to confirm the site now says 384!!!
janipewter
14-02-2007, 12:53
So they're now going to take all the ex-NTL customers upload down to 384Kbps to match us ex-BY customers?
bjorkiii
14-02-2007, 12:56
Could be interesting if they do ;)
So they're now going to take all the ex-NTL customers upload down to 384Kbps to match us ex-BY customers?
I doubt it because 512kbps upload is still a pretty crap ratio to the download so taking it down even further would cause mayhem lol. ;)
Illuminist
14-02-2007, 13:02
I'd prefer symetrical bandwidth.
...The Nordic countries seem to get it. ...And for a domestic price.
dcclanuk
14-02-2007, 13:24
I'd prefer symetrical bandwidth.
...The Nordic countries seem to get it. ...And for a domestic price.
cool! then u can get the 200kbps/200kbps connection:p:
Illuminist
14-02-2007, 13:35
For the last few years its been 10/10.
US.M@JORHAZZARD
14-02-2007, 13:56
I hope they don't drop the upload speeds, having just seen HEX'S screenie showing the tier speeds and such i freaked out so i quickly checked my config and all is well :)
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
BTW just did a speed test AND my wifey is playing online fps and this is the result.
Wed, 14 Feb 2007 13:51:16 UTC
1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
Overall Average Speed = approx 9644 Kbps, 9.42 Mbps
https://www.cableforum.co.uk/images/local/2007/02/86.png (http://www.speedtest.net)
Very happy Camper :)
To be honest though i can't see why your all getting bent up about this supposed upload speed upgrade, what's wrong with what you have ?.
512 is more than enough unless your hosting you own webserver or a game server.
So they're now going to take all the ex-NTL customers upload down to 384Kbps to match us ex-BY customers?
Looks like I could of worded my post a little better, I meant if it stated 512k all of the BY folks could demand an upgrade, wear as with 384k stated the NTL folks like myself are just lucky to be getting higher speeds than advertised, they wont downgrade tho, would be more of a headache than they could take about now, what with all the merger and the bskyb isseus.
Daveoc64
14-02-2007, 14:47
Looks like I could of worded my post a little better, I meant if it stated 512k all of the BY folks could demand an upgrade, wear as with 384k stated the NTL folks like myself are just lucky to be getting higher speeds than advertised, they wont downgrade tho, would be more of a headache than they could take about now, what with all the merger and the bskyb isseus.
They've already stated that ex-BY customers will get upgraded to 512kbps upload, but that it's not considered to be a high priority so it's been put on a "to do" list.
The Jackal
14-02-2007, 15:34
I'd prefer symetrical bandwidth.
...The Nordic countries seem to get it. ...And for a domestic price.
Yup I mentioned before that I got showed up by a guy who streamed a DVD from his bedroom.... Damn them 100mbs @ home with 10mbs up
For the last few years its been 10/10.
and their network structure has also been heavily invested by the government
They are so thick, from one extreme to another.
First they say 1Mbps now 384K? friggin idiots make it clear already or just upgrade the Telewest customers upload speeds to match those of ntl
Hmmmm, i just looked on the Virgin Media site and saying that XL upload speed is now 512 when dose this happen to Ex BY customers :/ has any one phoned virgin due to the upgrade thats ment 2 happen
US.M@JORHAZZARD
14-02-2007, 16:08
ROTFLMAO it was a typo :LOL:
etccarmageddon
14-02-2007, 16:15
They are so thick, from one extreme to another.
First they say 1Mbps now 384K? friggin idiots make it clear already or just upgrade the Telewest customers upload speeds to match those of ntlas I've said before they should have used this song for their fantastic relaunch as a competent virgin.
"Nothing ever happens, nothing happens at all
The needle returns to the start of the song
And we all sing along like before..."
even as a born again virgin, they still cant organise a **** up in a brewery. what hope is there if they can't even list their speeds correctly on their web site.
and they still have this shabby page:-
http://allyours.virginmedia.com/html/specialoffers/newcustomers.html
Depending on where you live, there are two ways to get Virgin Phone
By fibre optic cable (on cable)
Or down your phoneline (non-cable)
the new site is an unprofessional load of ****e.
DarkGashX
14-02-2007, 16:19
ROTFLMAO it was a typo :LOL:
Still has the typo here: http://allyours.virginmedia.com/websales/product.do?id=3246 lol and on the image here: http://www.virginmedia.com/help/images/speeds.gif.
US.M@JORHAZZARD
14-02-2007, 17:25
So all speculation about the upload upgrade can now stop i guess ;)
well i suppose it was fun for a while watchin everyone pop waitin for something that never was :)
lmao i'll be back at the beginning of the next rumor :)
janipewter
14-02-2007, 17:38
LMAO, what a mess-up this is. Every page is saying something different, and the people at the end of the phone have no idea what the hell is going on.
LMAO, what a mess-up this is. Every page is saying something different, and the people at the end of the phone have no idea what the hell is going on.
bloody virgin media told me this was happening today i am gona give em another ring probly saturday about this
Just to add to the mix on this discussion. We have a NTL:Telewest Business cable modem (not VirginMedia note - they are not taking the name) and I was contacted by a salesman the other day. He promised our connection would be upgraded from 1.5 M down/256k up to 10 M/ 750k at the end of March. He repeated the 750k up figure, i.e. not 384, not 512 or 1 M.
Whether this bears any relation to domestic customers I am not sure - probably not as our current service was costing >2X the cost of a 10M domestic service. Currently we only use it as backup to an ADSL connection which is much faster.
APS
Illuminist
14-02-2007, 18:45
I recall NTL providing symetrical bandwidth for business lines...
LMAO, what a mess-up this is. Every page is saying something different, and the people at the end of the phone have no idea what the hell is going on.
Like this has never happened before...........:rolleyes:
Illuminist
14-02-2007, 18:59
Its a tit bit more of upload speed, man. I rufuse to get my knickers in a twist. ...Ok it'd help broadcasting audio whilst being able to upload files, elsewhere.
...20mb is something I'm more concerned about...
I recall NTL providing symetrical bandwidth for business lines...
correct i read a article not too long ago about ntl provideing a company 10/10 (i think it was disney pixar but dont quote me)
Atleast the old sites had the correct information, the new site is a huge load of crap and muddled up mess.
PaulH225
14-02-2007, 20:06
correct i read a article not too long ago about ntl provideing a company 10/10 (i think it was disney pixar but dont quote me)
I thought it was Ardman Animation (Linky (http://www.ntltelewestbusiness.co.uk/news__events/news/aardman_toon.aspx)).. But that's off topic for this thread..
I thought it was Ardman Animation (Linky (http://www.ntltelewestbusiness.co.uk/news__events/news/aardman_toon.aspx)).. But that's off topic for this thread..
yes you are right i knew it was some kind of animation, and yeah it is off topic, now this has kinda passed i think it should be locked.
I recall NTL providing symetrical bandwidth for business lines...
They do offer symmetrical leased lines for traditional leased line prices, e.g. a 2MB leased line costing up to 10X a business cable modem rental. Those do not use cable modem technology, although I suspect the IP traffic drops into the same pipe as cable modem traffic relatively local to the customer, i.e. you are not talking about a leased line all the way back to NTL HQ.
One of the reasons they have kept business cable modem speeds down must be to protect the leased line business. Now competitors are offering ADSL solutions to businesses with SLA's that make NTL look very uncompetitive.
APS
Zhadnost
16-02-2007, 00:59
Now competitors are offering ADSL solutions to businesses with SLA's that make NTL look very uncompetitive.
APS
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