r1ch
06-12-2006, 13:23
Hi all. I'm moving to a new house in a week. The current owners don't think that there is NTL service available at the property but the neighbours seem to have it so I thought I'd check with NTL. If I use the postcode that the post office gave me for the house then NTL say that there isn't an NTL line there but the BT think that the postcode is slightly different so I thought that I'd try that one too. NTL say that post code is connected and it does seem to be the correct post code for the property according to their system but because we're changing billing areas and there is something wrong with the system in the new area at the moment they can't arrange the service transfer and someone will call me back (hopefully) when it's all back online.
If I use the online availability checker the first postcode says it's outside of their area but the second postcode lists all the houses around apart from the one that I'm moving to. Is there any way to be sure that the address really is connected? If not, I'd like to get an ADSL connection sorted pretty sharpish so that we're not left without an internet connection over christmas - we've got lots of relatives abroad that we use it to keep in touch with. Can anyone in the know be of any help please?
If I use the online availability checker the first postcode says it's outside of their area but the second postcode lists all the houses around apart from the one that I'm moving to. Is there any way to be sure that the address really is connected? If not, I'd like to get an ADSL connection sorted pretty sharpish so that we're not left without an internet connection over christmas - we've got lots of relatives abroad that we use it to keep in touch with. Can anyone in the know be of any help please?