View Full Version : Broadband Plus - Whats the point?
DerekRothwell
01-12-2006, 00:25
Trying to get to have a browse about on this Broadband Plus thing, I figured out that I have to log in, which I did, and it looks jolly nice, with loads of content.
Click on anything at all, and it takes you to "My Account" page, and tells me there is no additional content I can select.
So, go back, click on a.n other link. My Account.
Does this for every single link on the BB Plus page.
I gave up. Or am I doing something wrong??
I am also getting same problem and keep on being taken back to the account page.:rolleyes:
In Vidzone the videos stop and start all the time which makes them pretty unwatchable. Anyone else experiencing this?
I just tried Broadbandplus, first time in ages, after I logged in it wants me to pay £4.99, isn't it free for 10 meg users anymore ?
It is free for 4MB and 10MB users. You have to log in with your user details on ntlworld first now.
I got an e-mail on the 17th of November about this, saying that you have to log in at the home page now, but also that you can access Broadbandplus from any PC
I have been trying to get onto Broadband Plus again after a few weeks of not using it and the access appears to have changed. I had previously registered and all worked well but now it is asking me to register again and also to pay a fee of £4.99. As a 4Mb user I had thought it was free.
Has anyone actually registered for this and found out what happens to the £4.99 charge? Or, has anyone phoned NTL to ask?
DerekRothwell
07-12-2006, 22:42
Gawd Blimey Squire.
I have now received an email back from CS - telling me that "no, I do not need to pay for broadband Plus".
If it offers me the option to purchase BB+, use that option, if it does not offer me that option, I have to contact them again.
It does not offer me an option to purchase, just tells me "At this time, there are no additional purchases available "
Email sent.... I'll report back if I ever get a reply!!
dranny69
08-12-2006, 16:40
Gawd Blimey Squire.
I have now received an email back from CS - telling me that "no, I do not need to pay for broadband Plus".
If it offers me the option to purchase BB+, use that option, if it does not offer me that option, I have to contact them again.
It does not offer me an option to purchase, just tells me "At this time, there are no additional purchases available "
Email sent.... I'll report back if I ever get a reply!!
ive just tried this and i am now back on broadband plus:) only worry now is waiting for my bill to find i have been charged 4.99 for the privilage:disturbd:
paul11974
08-12-2006, 16:58
would not waste £5 on that pile of poop
dranny69
08-12-2006, 17:01
would not waste £5 on that pile of poop
neither would i but its meant to be free and thats one of my favourite words;)
invisibleboy
08-12-2006, 18:36
thought it was only free on 10 meg these days says so on the website (its always been 4-10 meg in the past)
I read on their website that it now "Broadband Extra" with a £4.99 monthly fee.... and "PC Guard Total" at £3 per month... free for L and Xl....
http://www.whycable.co.uk/pricechanges/pdf/Internet_Price_List.pdf
DerekRothwell
08-12-2006, 22:11
Unfortunately, I also think BB+ is a pile of poo too, but I have kids....
I did get an email confirming that the product is free for 4 & 10mb customers, but you do have to go through the process of activating it buy "purchasing" it.
Any bets that I wil actually get billed for it, then have to kick up a stink to get re-imburst?
Quality sales/billing dept at NTL will get it right first time :LOL: :LOL: :LOL:
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