View Full Version : ALL IN LINCOLN AREA
Ben Taylor
23-11-2006, 00:58
Anyone else in Lincoln area getting very bad speeds?? (under 1mb pretty much at all times, except 3 to 4AM, lends me to think this is severe network congestion)
Never had this problem until a week or two ago. I'm a heavy user, have I been "sin binned"??
having same problems, only gets bad during peak times which like you, leads me to believe the network is congested.
started at 5pm lastnight, seemed to have got better around 10pm onwards.
Ben Taylor
23-11-2006, 11:36
Have you complained about it?
you mean have i called tech support in india on my mobile phone which costs £5-10 a time? no i havent, and lets face it, if it is congestion, they aint gonna do anything based on what i or most other customers say about it.
Other issues that are present are i play games, second reason i use my internet and since i can browse websites without issues NTL india will just tell me/us that NTL doesnt support gaming online.
Suppose we could argue that our download speeds are incorrect but either way, until alot of customers leave NTL or NTL upgrade the network in our area i cant see a solution to this problem.
I remember reading somewhere that they only upgraded the capacity in feb in lincoln.
Sorry for all the doom and gloom but this is NTL were talking about, they must think thier problems will just sort themselves out, either that or cheating/limiting other use.. i mean 'traffic shaping' is the only solution. :D
Ben Taylor
23-11-2006, 14:09
If they're having a problem with congestion then i would rather they traffic shaped, at the moment, judging by all the lag, the network is pretty much saturated.
Im currently investigating moving off ntl
I hear ya buddy, while ive said my part on traffic shaping in another thread but truth is NTL are unable to provide an unlimited service, ive been testing my connection since 1pm today.
Date/Time/DL Speed/UL Speed/Ping/Server
11/23/2006 2:59 PM GMT 348 kb/s 186 kb/s 52 ms Derby
11/23/2006 2:51 PM GMT 411 kb/s 184 kb/s 62 ms Derby
11/23/2006 2:50 PM GMT 426 kb/s 184 kb/s 54 ms Derby
11/23/2006 2:50 PM GMT 447 kb/s 177 kb/s 57 ms Derby
11/23/2006 2:33 PM GMT 422 kb/s 158 kb/s 15 ms Derby
11/23/2006 2:32 PM GMT 604 kb/s 166 kb/s 55 ms Derby
11/23/2006 1:11 PM GMT 946 kb/s 183 kb/s 38 ms Derby
As you can see its been gradually getting worse as more users start using the net, cant play any games online right now :bigcry:
I have a 1MB service btw, at 1pm it work perfect.
I'm in lincoln here on 4mb supposedly and have been having this problem for about a week now, any time between 3 and probably about 8 the speed just drops. It seems silly they keep going from 2mb to 4mb and then 10mb and even talking about more when they can't even serve us what we are paying for at the minute.
Thu, 23 Nov 2006 16:14:11 GMT
1st 128K took 984 ms = 133203 Bytes/sec = approx 1108 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/secThats about average but it wobbles up and down each time.
Strangely I can torrent at about 170k but FF is crawling even with utorrent turned off.
I too am not willing to pay to tell them of their problem which is why I thought I'd check on here. If I have to ring them it will be to drop down to 2mb because I see little point paying for 4mb at the minute.
https://www.cableforum.co.uk/images/local/2006/11/29.png (http://www.speedtest.net)
Just not good enough for 4mb is it.
Am I right in thinking if I drop to 2mb I'll be getting approx 400kb/s when it crawls so to get 4mb I need to pay for a 10mb connection?
just a test but try the london server on speedtest.net
for some strange and bizzare reason i get DL speed of almost 2MB to that server, yet im on a 1MB line :confused:
Either way its still jumping up and down, on BF2142 i get pings ranging from 50-200 every 2 secs or so.
I dont think a downgrade to 2Mb will make any difference.
It would make £7 a month difference for something I'm not getting anyway.
https://www.cableforum.co.uk/images/local/2006/11/26.png (http://www.speedtest.net)
I retried the derby one and its about the same as that now but not 4mb thats for sure.
https://www.cableforum.co.uk/images/local/2006/11/27.png (http://www.speedtest.net)
true :D
I just retested and got this!
https://www.cableforum.co.uk/images/local/2006/11/25.png (http://www.speedtest.net)
I have a 1Mb connection, im so positive of this as i have a tv+bb package unless NTL have upgraded me.
I did check with another speed test and it confirmed 1.5mb DL speed, same test provided results of 600kb and 750kb.
So you're getting more than me now, how very NTL, lol
Mines up to 2.5 now so it must be crawling back up as people are sat eating their dinner.... until they finish.
On a side note, just noticed NTL have been charging me for line rental twice for the last 6 months gave them a ring and we are now in credit £70+
Life as an NTL user is never boring.
heh yeah, when i signed up i asked specifically for a bill, not direct debit, they even asked me for an upfront payment of £25 because i was doing it via a bill, 1 month later i get a bill and a thankyou for paying via direct debit.
And looks like the mass NTL customer base in Lincoln are returning from dinner.
1MB DL speed now althought it jumps around like crazy, sometimes was as low as 300kb when the test was being performed
Well I think I'm going to keep checking my speeds over night and in the morning and if it stays around the 2mb mark I'll be downgrading tomorrow and if that doesn't go at good enough speeds it might be time to look into another ISP for me.
Can't see much of an option other that.
While im definatly not the quitest customer when NTL mess things up, i am also one of the happiest when they aint messing things up but like you i cant see any other options right now other than changing ISP's. (If it is network congestion)
Anyways gonna go watch a movie before ill hopefully get an hr on BF2142 later this evening.
Peace man.
Yup I don't usually have any problems with NTL, well no more than anyone else and am usually happy with the series but this looks like it may be a problem that won't go away any time soon.
I wouldn't mind a slight drop during peak times if they didn't keep going on about the great speeds and 10mb and trials of more when they can't get the services they do have right.
Will have to have a word with them tomorrow.
Just done another test now that people have put their plates down...
https://www.cableforum.co.uk/images/local/2006/11/24.png (http://www.speedtest.net)
Certainly not good enough.
heres my update: taken at 8:24pm
https://www.cableforum.co.uk/images/local/2006/11/23.png (http://www.speedtest.net)
Abysmal.
Guess im off to watch another movie then :(
Strange, mines slowly been crawling back up since about 7.
https://www.cableforum.co.uk/images/local/2006/11/22.png (http://www.speedtest.net)
Still not 4mb but a bit closer, not good enough at all though if this is an ongoing problem.
Thu, 23 Nov 2006 20:34:22 GMT
1st 128K took 375 ms = 349525 Bytes/sec = approx 2908 kbits/sec
2nd 128K took 500 ms = 262144 Bytes/sec = approx 2181 kbits/sec
3rd 128K took 375 ms = 349525 Bytes/sec = approx 2908 kbits/sec
4th 128K took 375 ms = 349525 Bytes/sec = approx 2908 kbits/sec
Righty ho, i just had a chat to a very nice man on the broadband medic live help...
After running some tests on my connection he basically said that it is a known issue and that they are working as fast as they can to resolve the connectivity problems.
Cant ask more than that i guess, gonna sit tight and hope they sort it quick.
Oh and apparently i do have a 2Mb connection, could have swore it was 1 but there ya go!
---------- Post added at 21:12 ---------- Previous post was at 21:06 ----------
new updates
https://www.cableforum.co.uk/images/local/2006/11/20.png (http://www.speedtest.net)
https://www.cableforum.co.uk/images/local/2006/11/21.png (http://www.speedtest.net)
Bit weird results tbh
https://www.cableforum.co.uk/images/local/2006/11/18.png (http://www.speedtest.net)
https://www.cableforum.co.uk/images/local/2006/11/19.png (http://www.speedtest.net)
Thu, 23 Nov 2006 21:23:46 GMT
1st 128K took 296 ms = 442811 Bytes/sec = approx 3684 kbits/sec
2nd 128K took 282 ms = 464794 Bytes/sec = approx 3867 kbits/sec
3rd 128K took 312 ms = 420103 Bytes/sec = approx 3495 kbits/sec
much better, but will it happen again tomorrow?
4th 128K took 281 ms = 466448 Bytes/sec = approx 3881 kbits/sec
Probably :( i guess its getting to the point where alot of people start phoning in, from what i understand from other posts, this problem has been around for about a week, im guessing most people will hold off on the phone calls for a while in the hopes that it will sort itself out, can be like that at times where you have a problem one day and the next its gone.
Anyways with a major small minority of NTL customers who frequent this forum making a big issue about it (and rightly so) i guess many many more will be calling/contacting NTL about these issues which put pressure on NTL to get it resolved.
Still running more tests, im getting max speed from London but half that from Derby, strange cos your test doesnt show that much difference.
Without forums like this I'd be at a loss to know if it was a problem with my connection, a local or a national problem. Raises glass.
In my experience its always better to check here or DS before even thinking of contacting NTL.
Thanks for your info though man, lets see how it pans out.
Nedkelly
23-11-2006, 22:24
I wonder if Lincolns Ubrs are full again ?
homealone
23-11-2006, 22:33
what do york & Sneck get from the 'connection' link in the forum toolbar, above?
In Grimsby I get 'you do not appear to be using a proxy server', but as it 'usually' used to go through Nottingham, I'm just wondering if there might be a connection?
- course, if the UBR's may be getting full, like Nedkelly speculates, Lincoln is an University City, after all, then proxy hopping won't help :)
Nedkelly
23-11-2006, 22:40
If the people post a trace root to the bbc we will see if the problem is with nottingham .Or use ping plotter and see where the lag is ie 2nd 3rd or 4th hop ? just a idea .we had a problem with Grimsby And Scunthorpe when some of the traffic went through a certain port in notts :disturbd:
what do york & Sneck get from the 'connection' link in the forum toolbar, above?
In Grimsby I get 'you do not appear to be using a proxy server', but as it 'usually' used to go through Nottingham, I'm just wondering if there might be a connection?
- course, if the UBR's may be getting full, like Nedkelly speculates, Lincoln is an University City, after all, then proxy hopping won't help :)
I get the same homealone, says you appear to not be using a proxy, which is right im not, i did use one once (2 months ago) and it solved my web site woes but i couldnt connect to gaming servers etc so its pretty limited in its use for me personally, anyways that particular problem went away and all was sunny skies, green grass and birds singing again.
Your right about one thing tho, Lincoln is a university city and NTL know this, weve had the NTL trailer in front of morrisons, in the high street, in the university and thats just the places ive been!
Also with this problem appearing from 3pm onwards it does seem to point at congestion yet Lincoln is not the only place suffering.
Ill perform a traceroute to the bbc tomorrow and post my results, its too late to check now as my connection is back to normal, untill 3pm tomorrow that is.
Nedkelly
23-11-2006, 23:15
Heres mine
Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.2.1
2 16 ms 9 ms 17 ms
3 16 ms 11 ms 11 ms nott-t2cam2-b-v616.inet.ntl.com [82.13.48.205]
4 19 ms 11 ms 12 ms nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.17
5.141]
5 * 20 ms 19 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
6 52 ms 13 ms 13 ms nth-bb-a-so-400-0.inet.ntl.com [213.105.172.193]
7 24 ms 19 ms 16 ms gfd-bb-b-so-010-0.inet.ntl.com [62.253.185.98]
8 23 ms 19 ms 19 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
9 23 ms 19 ms 20 ms 212.58.238.189
10 18 ms 17 ms 20 ms 212.58.238.133
11 31 ms 42 ms 18 ms 212.58.238.36
12 21 ms 19 ms 20 ms pos6-0.rt1.mh.bbc.co.uk [212.58.239.254]
13 25 ms 19 ms 21 ms virtual0.mh.bbc.co.uk [212.58.228.155]
Trace complete.
Ben Taylor
23-11-2006, 23:17
Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 18 ms 91 ms 126 ms 10.234.92.1
3 88 ms 90 ms 147 ms nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
4 63 ms 25 ms 49 ms nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.17
5.129]
5 27 ms 23 ms 76 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
6 54 ms * 122 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
7 107 ms 20 ms 45 ms gfd-bb-a-so-010-0.inet.ntl.com [213.105.172.137]
8 67 ms 65 ms 77 ms gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
9 40 ms 27 ms 90 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
10 51 ms 65 ms 21 ms 212.58.238.189
11 24 ms 59 ms 55 ms 212.58.238.133
12 105 ms 99 ms 54 ms 212.58.238.36
13 55 ms 32 ms 43 ms pos6-0.rt1.mh.bbc.co.uk [212.58.239.254]
14 70 ms 44 ms 53 ms virtual0.mh.bbc.co.uk [212.58.228.155]
Trace complete.
Without forums like this I'd be at a loss to know if it was a problem with my connection, a local or a national problem. Raises glass.
In my experience its always better to check here or DS before even thinking of contacting NTL.
Thanks for your info though man, lets see how it pans out.
Kudos, its a 2 way thing, i always come here first too if im having a problem, its nice to have some erm .. ammo for when and if i do contact NTL :D
Nedkelly
23-11-2006, 23:21
Looking at that its pointing to the ubr 2nd hop.
what the hell, here is mine.
Target Name: www.bbc.co.uk
IP: 212.58.224.116
Date/Time: 23/11/2006 23:11:13
1 28 ms 72 ms 40 ms 29 ms 15 ms 51 ms 8 ms 52 ms [10.234.92.1]
2 16 ms 49 ms 84 ms 42 ms 39 ms 29 ms 78 ms 141 ms nott-t2cam2-b-v635.inet.ntl.com [82.13.49.153]
3 67 ms 25 ms 62 ms 14 ms 13 ms 53 ms 60 ms 127 ms nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.175.141]
4 37 ms 24 ms 32 ms 45 ms 98 ms 36 ms 30 ms 93 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
5 102 ms 48 ms 41 ms 19 ms 86 ms 21 ms 24 ms 63 ms nth-bb-a-so-400-0.inet.ntl.com [213.105.172.193]
6 94 ms 35 ms 22 ms 34 ms 46 ms 94 ms 89 ms 35 ms gfd-bb-b-so-010-0.inet.ntl.com [62.253.185.98]
7 65 ms 65 ms 39 ms 27 ms 50 ms 67 ms 82 ms 28 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
8 47 ms 58 ms 99 ms 28 ms 73 ms 36 ms 51 ms 62 ms [212.58.238.189]
9 35 ms 48 ms 82 ms 38 ms 93 ms 17 ms 74 ms 54 ms [212.58.238.149]
10 45 ms 44 ms 51 ms 32 ms 70 ms 27 ms 59 ms 38 ms [212.58.224.116]
Yeah seems to be the problem, when you say the UBR's are full? you mean there are too many users?
Ben Taylor
23-11-2006, 23:30
According to the intarweb:
Short for unspecified bit rate, or Class D quality of service, an ATM bandwidth-allocation service that does not guarantee any throughput levels and uses only available bandwidth. UBR is often used when transmitting data that can tolerate delays.
I think the network is saturated?
Nedkelly
23-11-2006, 23:30
You both seem to be on the same ubr but you will be on different cards i will have a look in the morning :)
Thanks Guys :) very greatful for your help :D
Ben Taylor
23-11-2006, 23:34
Thanks Ned, nice to see someone is actually listening, all i got was a default response from NTL india
You should try the broadband medic chat help, its alot better and alot quicker and alot more understandable. Really cant fault it tbh i talked with a guy at about 8:30pm and got answered within 5 mins (oh and its completly free :D)
Ben Taylor
23-11-2006, 23:47
Here is my friend, living in Cherry Willingham on NTL 10mb
http://www.imagetrash.net/image_71932.jpg
Apparently his is slow, but his ping is ok it seems
Im in lincoln to on 10mb and its been awful tonight, so bad in fact that i gave up and watched telly instead!
Ive noticed it like this for a good few weeks now.
My speeds have been ok all night, about 3.5-3.8 so we'll see how it goes today. I tried to do a traceroute to the BBC but I get this...
C:\>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:
1 Destination host unreachable.
Trace complete.
Which is a bit odd, I have tried it on other sites and it does start doing it but ends up timing out. Not sure why.
My browser and everything seems to be working ok though, must be a problem with my set up maybe.
I thought that too but last nights trace route basically blew my 'only happens during peak hours' claim out the water, it does get worse and significantly noticable during peak hour but the problem exists even now, when using ping plotter my first hop is ranging from 5-50ms which is just not normal, a range of 5-10ms would be alot more normal.
Target Name: www.bbc.co.uk
IP: 212.58.227.79
Date/Time: 24/11/2006 10:12:12
1 10 ms 9 ms 47 ms 14 ms 9 ms 32 ms 40 ms 18 ms 7 ms 13 ms [10.234.92.1]
2 47 ms 47 ms 26 ms 23 ms 13 ms 13 ms 16 ms 11 ms 23 ms 14 ms nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
3 20 ms 23 ms 55 ms 12 ms 30 ms 21 ms 12 ms 13 ms 12 ms 14 ms nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.175.129]
4 33 ms 47 ms 32 ms 31 ms * 51 ms 12 ms 23 ms 17 ms 36 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
5 19 ms 20 ms 49 ms 49 ms 43 ms 28 ms 51 ms 18 ms 22 ms 44 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
6 30 ms 20 ms 19 ms 20 ms 44 ms 42 ms 22 ms 15 ms 53 ms 16 ms gfd-bb-a-so-010-0.inet.ntl.com [213.105.172.137]
7 18 ms 21 ms 39 ms 17 ms 19 ms 19 ms 19 ms 19 ms 26 ms 54 ms gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
8 19 ms 20 ms 18 ms 48 ms 33 ms 26 ms 32 ms 39 ms 20 ms 35 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
9 43 ms 52 ms 20 ms 19 ms 28 ms 19 ms 18 ms 60 ms 29 ms 20 ms [212.58.238.189]
10 20 ms 26 ms 20 ms 24 ms 29 ms 23 ms 23 ms 37 ms 23 ms 23 ms [212.58.238.133]
11 22 ms 46 ms 34 ms 24 ms 49 ms 23 ms 20 ms 23 ms 42 ms 21 ms [212.58.238.145]
12 27 ms 22 ms 26 ms 58 ms 20 ms 39 ms 64 ms 54 ms 26 ms 21 ms www9.rbsov.bbc.co.uk [212.58.227.79]
---------- Post added at 10:32 ---------- Previous post was at 10:17 ----------
Hate to sound like NTL india but have you got any firewalls/spyware/anti virus running? that maybe could be causing the trace route probs?
Nope all turned off but maybe could have something to do with my router? maybe? I'm not sure.
It seems to time out on every site except the beeb where it just won't even start. Tried Ping Plotter and on the beeb it just says destination address unreachable. Strange as I have no problem going to the website.
I'm going to keep on the speedtests today and see if goes wobbly.
im not sure buddy as i dont have a router, my only other thought would be if your using a proxy, you will know because you have manually enter the IP for the proxy in internet settings.
---------- Post added at 11:30 ---------- Previous post was at 11:25 ----------
Just had a PM from Ned, Sneck. He was right the UBRs are full and he said he has notified the right guys, he will let us know when they are going to fix it.
PS Cheers Ned :)
Well I've been doing a few speedtests today and at the minute I'm getting between 2.5 and 3mb which is a lot better than this time yesterday but still lower than I was getting this morning.
At least I can browse properly now though.
Must admit my connection seems alot better than yesterday too, i can even play BF2142 but ping plotter still reports the same issue with my first hop, makes me wonder how long this problem has been going on tbh.
I did notice this on the NTL status:
On the morning of Tuesday the 28th November between midnight and 6 AM,
Network optimisation will result in a loss of service in the Acton, Poplar, Northampton, Coventry, Luton, Nottingham, Reading, CArdiff and the surrounding areas.
Maybe they will sort out the UBRs then
If so we can look forward to a slow weekend.
updated ping plotter:
Target Name: www.bbc.co.uk
IP: 212.58.224.86
Date/Time: 24/11/2006 19:15:09
1 12 ms 29 ms 25 ms 56 ms 34 ms 21 ms 23 ms 19 ms 70 ms 20 ms [10.234.92.1]
2 20 ms 43 ms 42 ms 40 ms 26 ms 19 ms 30 ms 26 ms 64 ms 34 ms nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
3 61 ms 24 ms 33 ms 25 ms 65 ms 67 ms 212 ms 54 ms 53 ms 19 ms nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.175.129]
4 43 ms 31 ms 36 ms 120 ms 38 ms * 189 ms 35 ms 75 ms 33 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
5 36 ms 92 ms 37 ms 101 ms 73 ms 36 ms 162 ms 54 ms 54 ms 48 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
6 78 ms 68 ms 57 ms 66 ms 69 ms 70 ms 129 ms 38 ms 27 ms 37 ms gfd-bb-a-so-010-0.inet.ntl.com [213.105.172.137]
7 55 ms 37 ms 40 ms 35 ms 25 ms 48 ms 97 ms 31 ms 65 ms 30 ms gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
8 24 ms 69 ms 36 ms 43 ms 140 ms 24 ms 68 ms 50 ms 39 ms 65 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
9 20 ms 45 ms 27 ms 37 ms 113 ms 58 ms 36 ms 26 ms 44 ms 54 ms [212.58.238.189]
10 37 ms 19 ms 29 ms 59 ms 84 ms 37 ms 70 ms 72 ms 94 ms 48 ms [212.58.238.149]
11 82 ms 52 ms 67 ms 84 ms 50 ms 46 ms 41 ms 40 ms * 32 ms [212.58.224.86]
Its not very good right now, as bad as usual :(
I decided to do a continous ping plotter test for about 2 hours, here are the results.
Target Name: www.bbc.co.uk
IP: 212.58.224.86
Date/Time: 24/11/2006 23:42:46
1 39 ms 18 ms 43 ms 30 ms 83 ms 35 ms 49 ms 27 ms 50 ms 23 ms [10.234.92.1]
2 25 ms 21 ms 21 ms * * 34 ms 27 ms 22 ms 58 ms 33 ms nott-t2cam2-a-v635.inet.ntl.com [82.13.49.77]
3 29 ms 33 ms 76 ms 36 ms * 21 ms 68 ms 21 ms * 30 ms nott-t3core-1a-ge-110-0.inet.ntl.com [195.182.175.129]
4 46 ms 26 ms 49 ms * 40 ms 38 ms 44 ms 16 ms 32 ms 27 ms lee-bb-a-so-020-0.inet.ntl.com [213.105.174.169]
5 60 ms 75 ms 50 ms 41 ms 63 ms 31 ms 33 ms 32 ms 64 ms 38 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
6 37 ms 46 ms 28 ms * 43 ms 67 ms 86 ms 49 ms 63 ms 30 ms gfd-bb-a-so-010-0.inet.ntl.com [213.105.172.137]
7 35 ms 44 ms 26 ms 58 ms 81 ms 39 ms 60 ms 59 ms 79 ms 105 ms gfd-bb-b-ge-000-0.inet.ntl.com [213.105.172.6]
8 120 ms 36 ms 77 ms 34 ms 59 ms 20 ms 30 ms 41 ms * 78 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
9 95 ms 29 ms 53 ms 177 ms 46 ms 38 ms 41 ms 40 ms 79 ms 47 ms [212.58.238.189]
10 65 ms 34 ms 82 ms 30 ms 54 ms 44 ms 31 ms 65 ms 55 ms 25 ms [212.58.238.149]
11 32 ms 64 ms 57 ms 30 ms 28 ms 94 ms 123 ms 36 ms 74 ms 37 ms [212.58.224.86]
The one thing that this report doesnt show is the 20% packet loss im getting on the second hop, unfortunatly these issues are getting worse.
Ben Taylor
25-11-2006, 04:01
20% loss? Jesus..
yeah :( i think the * in the test represent time outs
Ben Taylor
25-11-2006, 16:20
Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 90 ms 14 ms 40 ms 10.234.92.1
3 64 ms 13 ms 76 ms nott-t2cam2-b-v635.inet.ntl.com [82.13.49.153]
4 74 ms 33 ms 30 ms nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.17
5.141]
5 47 ms 40 ms 37 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
6 35 ms 189 ms 60 ms nth-bb-a-so-400-0.inet.ntl.com [213.105.172.193]
7 26 ms 30 ms 22 ms gfd-bb-b-so-010-0.inet.ntl.com [62.253.185.98]
8 42 ms 39 ms 62 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
9 60 ms 25 ms 25 ms 212.58.238.189
10 28 ms 50 ms 122 ms 212.58.238.133
11 19 ms 69 ms 66 ms 212.58.238.36
12 52 ms 20 ms 29 ms pos6-0.rt1.mh.bbc.co.uk [212.58.239.254]
13 64 ms 40 ms 42 ms virtual0.mh.bbc.co.uk [212.58.228.155]
Trace complete.
Pinging bbc.co.uk [212.58.228.155] with 32 bytes of data:
Reply from 212.58.228.155: bytes=32 time=40ms TTL=244
Reply from 212.58.228.155: bytes=32 time=53ms TTL=244
Reply from 212.58.228.155: bytes=32 time=56ms TTL=244
Reply from 212.58.228.155: bytes=32 time=47ms TTL=244
Reply from 212.58.228.155: bytes=32 time=28ms TTL=244
Reply from 212.58.228.155: bytes=32 time=78ms TTL=244
Reply from 212.58.228.155: bytes=32 time=82ms TTL=244
Reply from 212.58.228.155: bytes=32 time=69ms TTL=244
Reply from 212.58.228.155: bytes=32 time=72ms TTL=244
Reply from 212.58.228.155: bytes=32 time=58ms TTL=244
Reply from 212.58.228.155: bytes=32 time=56ms TTL=244
Reply from 212.58.228.155: bytes=32 time=60ms TTL=244
Ping statistics for 212.58.228.155:
Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 82ms, Average = 58ms
Still not looking good...
Ben Taylor
25-11-2006, 18:39
https://www.cableforum.co.uk/images/local/2006/11/8.png
Sigh...
Ned hasnt got back to me yet, no doubt he hasnt received an email off the techhead :(
Well they performed some kind of maintenance last night in nottingham (supposedly) has made no difference to my connection, i still have a crap ping and packet loss. And still havent recieved any reply from Ned.
Think its time to call retentions. :erm:
Ben Taylor
30-11-2006, 00:12
Ive got no speed increase, and im getting worse packet loss that before aswell :x
Getting worse here too.
Target Name: www.bbc.co.uk
IP: 212.58.227.79
Date/Time: 30/11/2006 13:08:23
1 59 ms 18 ms 38 ms 71 ms 23 ms 71 ms 30 ms 62 ms 22 ms 48 ms [10.234.92.1]
2 38 ms 91 ms 31 ms 62 ms 61 ms 55 ms 44 ms 64 ms 47 ms 30 ms nott-t2cam2-b-v635.inet.ntl.com [82.13.49.153]
3 66 ms 74 ms 29 ms 24 ms 44 ms 25 ms 27 ms 55 ms 27 ms 75 ms nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.175.141]
4 47 ms 47 ms 100 ms 42 ms 42 ms 25 ms 32 ms 51 ms 42 ms 56 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
5 37 ms 26 ms 85 ms 26 ms 65 ms 76 ms 141 ms 44 ms 17 ms 27 ms nth-bb-a-so-400-0.inet.ntl.com [213.105.172.193]
6 91 ms 16 ms 57 ms 56 ms 47 ms 64 ms 111 ms 94 ms 162 ms 32 ms gfd-bb-b-so-010-0.inet.ntl.com [62.253.185.98]
7 70 ms 48 ms 37 ms 40 ms 46 ms 35 ms 81 ms 80 ms 144 ms 28 ms tele-ic-1-so-110-0.inet.ntl.com [62.253.185.78]
8 40 ms 27 ms 28 ms 42 ms 130 ms 32 ms 51 ms 50 ms 113 ms 53 ms [212.58.238.189]
9 26 ms 36 ms 30 ms 52 ms 113 ms 41 ms 28 ms 59 ms 86 ms 45 ms [212.58.238.133]
10 41 ms 62 ms 57 ms 27 ms 83 ms 44 ms 76 ms 75 ms 55 ms 43 ms [212.58.238.145]
11 32 ms 40 ms 30 ms 29 ms 53 ms 78 ms 55 ms 64 ms 39 ms 63 ms www9.rbsov.bbc.co.uk [212.58.227.79]
20% Packet Loss
Another day, another slow download speed.
I thought it had stopped but no its just as bad as ever, back to 1.5mb here :(
Nedkelly
30-11-2006, 18:28
I am still waiting for a reply as some parts of Grimsby suffer from this ;)
stevesco
30-11-2006, 22:09
can someone (people) else in the Lincoln area do a trace to managethisdomain.com
In the daytime its not to bad, but in the evening I get awful packet loss. The hosting provider has nothing wrong their end, if checked through another ISP @ work I get better results. NTL tech support (india ) also says nothing wrong. Just wondered if other's get this. Seems worse when it hits the easynet network.
Cheers
---------- Post added at 22:09 ---------- Previous post was at 22:07 ----------
Try specifically web29.managethisdomain.com
Ben Taylor
30-11-2006, 22:39
Yeah, getting that aswell, I pinged it 30 times and lost 8.
homealone
30-11-2006, 22:39
can someone (people) else in the Lincoln area do a trace to managethisdomain.com
In the daytime its not to bad, but in the evening I get awful packet loss. The hosting provider has nothing wrong their end, if checked through another ISP @ work I get better results. NTL tech support (india ) also says nothing wrong. Just wondered if other's get this. Seems worse when it hits the easynet network.
Cheers
---------- Post added at 22:09 ---------- Previous post was at 22:07 ----------
Try specifically web29.managethisdomain.com
11/30/06 22:37:07 Fast traceroute web29.managethisdomain.com
Trace web29.managethisdomain.com (82.110.105.29) ...
1 192.168.1.1 0ms 0ms 0ms TTL: 0 (No rDNS)
2 10.249.136.1 8ms 6ms 6ms TTL: 0 (No rDNS)
3 82.13.48.65 12ms 10ms 12ms TTL: 0 (nott-t2cam2-a-v613.inet.ntl.com ok)
4 195.182.175.129 11ms 11ms 11ms TTL: 0 (nott-t3core-1a-ge-110-0.inet.ntl.com ok)
5 213.105.174.169 20ms 13ms 15ms TTL: 0 (lee-bb-a-so-020-0.inet.ntl.com ok)
6 62.253.185.101 15ms 30ms 15ms TTL: 0 (nth-bb-b-so-100-0.inet.ntl.com ok)
7 62.253.184.2 19ms 16ms 19ms TTL: 0 (tele-ic-1-as0-0.inet.ntl.com ok)
8 212.250.14.22 26ms * 24ms TTL: 0 (tele-ic-2-ge-310-205.inet.ntl.com probable bogus rDNS: No DNS)
9 217.204.60.97 26ms * * TTL: 0 (ae0.44.br0.thlon.easynet.co.uk probable bogus rDNS: No DNS)
10 195.172.211.137 31ms 31ms 24ms TTL: 0 (ge1-0-0-0.br0.sabir.uk.easynet.net probable bogus rDNS: No DNS)
11 195.172.211.137 38ms 28ms 27ms TTL: 0 (ge1-0-0-0.br0.sabir.uk.easynet.net probable bogus rDNS: No DNS)
12 217.205.205.145 37ms 35ms 28ms TTL: 0 (No rDNS)
13 217.205.205.145 34ms * 30ms TTL: 0 (No rDNS)
14 82.110.105.29 32ms 35ms TTL: 52 (web29.managethisdomain.com ok)
stevesco
01-12-2006, 08:57
The results below are from the Plusnet ISP, the trace to this domain is fairly consistent to how it is below no matter @ what time of day it is. NTL is always like the posts above. Can anyone explain this, or is it just NTL no performing. India says NTL is ok as its gettting out of their network.
Tracing route to web29.managethisdomain.com [82.110.105.29]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms xxxxxxxxxxxx [192.168.254.2]
2 <1 ms <1 ms <1 ms 192.168.0.1
3 32 ms 30 ms 29 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
4 49 ms 33 ms 30 ms ge0-0-0-403.pte-gw1.plus.net [84.92.4.1]
5 29 ms 29 ms 31 ms ge1-0-0-23.ptn-gw2.plus.net [212.159.4.18]
6 32 ms 31 ms 30 ms gi1-1-22.ptn-gw5.plus.net [212.159.4.6]
7 30 ms 30 ms 31 ms ge2-0-0.er3.tclon.uk.easynet.net [195.66.226.43]
8 30 ms 29 ms 29 ms ge0-0-0.er3.thlon.uk.easynet.net [82.108.6.150]
9 30 ms 42 ms 29 ms ae0.28.br0.thlon.uk.easynet.net [217.204.60.89]
10 34 ms 36 ms 34 ms ge1-0-0-0.br0.sabir.uk.easynet.net [195.172.211.
137]
11 37 ms 37 ms 35 ms so0-1-0-0.br0.enntg.uk.easynet.net [195.172.211.
122]
12 36 ms 35 ms 35 ms 217.205.205.145
13 38 ms 37 ms 37 ms web29.managethisdomain.com [82.110.105.29]
Wouldnt be too reliant about what NTL India says, this issue has been confirmed by 2 local NTL techs to be a UBR issue. (see rest of thread)
heres my trace route tho :)
Target Name: web29.managethisdomain.com
IP: 82.110.105.29
Date/Time: 01/12/2006 12:37:56
1 9 ms 10 ms 17 ms 26 ms 10 ms 30 ms 38 ms 9 ms 43 ms 7 ms [10.234.92.1]
2 51 ms 18 ms 11 ms 14 ms 18 ms 21 ms 15 ms 11 ms 17 ms 35 ms nott-t2cam2-b-v635.inet.ntl.com [82.13.49.153]
3 25 ms 9 ms 15 ms 44 ms 36 ms 24 ms 40 ms 8 ms 27 ms 7 ms nott-t3core-1b-ge-110-0.inet.ntl.com [195.182.175.141]
4 20 ms 13 ms 14 ms 20 ms 28 ms 36 ms 15 ms 44 ms 27 ms 14 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]
5 49 ms 18 ms 18 ms 28 ms 57 ms * 17 ms 23 ms 57 ms 35 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
6 39 ms 26 ms 20 ms 22 ms 37 ms 80 ms 26 ms 34 ms 42 ms 33 ms tele-ic-2-ge-310-205.inet.ntl.com [212.250.14.22]
7 33 ms 19 ms 42 ms -32764 ms -32764 ms -32764 ms -32764 ms 20 ms 35 ms 20 ms ae0.45.br1.thlon.easynet.co.uk [217.204.60.105]
8 44 ms 23 ms 24 ms -32764 ms 25 ms -32764 ms -32764 ms -32764 ms 64 ms 22 ms ge1-0-0-0.br0.sabir.uk.easynet.net [195.172.211.137]
9 159 ms 80 ms -32764 ms -32764 ms -32764 ms -32764 ms -32764 ms -32764 ms -32764 ms 23 ms ge1-0-0-0.br0.sabir.uk.easynet.net [195.172.211.137]
10 30 ms -32764 ms 69 ms 30 ms -32764 ms -32764 ms 153 ms 130 ms 51 ms 61 ms so0-1-0-0.br0.enntg.uk.easynet.net [195.172.211.122]
11 38 ms 29 ms 51 ms * 30 ms 40 ms 35 ms 56 ms * 31 ms web29.managethisdomain.com [82.110.105.29]
10% - 20% packet loss, pretty normal this month unfortunatly, get the same to bbc.co.uk
Ben Taylor
03-12-2006, 23:49
Any update on this... if it's not fixed soon I will be moving to a BT line and ADSL.
Ben Taylor
05-12-2006, 10:12
Got an engineer coming out on Thursday 7th, apparently i'm getting signal loss on my line.
Don't know what they can do if it's apparently a problem with the UBRs but we shall see...
Well another nite of ****e internet for me in lincoln tonight!
Tyrying to watch videos on google video and the thing is barely running at dilal up speed!
Can someone remind me why im forking out £35 for ten mb?
Ben Taylor
07-12-2006, 16:44
What a load of complete b**locks from NTL I got this afternoon
An engineer came round (who was some sort of NTL bigwig in a suit), and said that the connection was "as good as it's going to get" and that NTL have "no plans to increase capacity".
What a f**king joke. My line is unuseable for most times during the day for anything other than browsing (and that's slow at that)
Time to shout at retentions until they let me end my contract methinks...
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