boxinghris
20-11-2006, 20:28
Hi all,
Below is a copy of an enquiry I've just emailed to NTL, but perhaps someone on these forums might be able to assist?
The message I just sent is the following;
"An anonymous caller has been ringing a friend of my partner, making
threats in regard to my partner.
My partner's friend has call-barring on his NTL phone service and so
assumed that once the caller had finished their call. it would be possible
for him to dial 1471 and find out the caller's number. However, this was
not possible and we have since found out that calls from a broadband
connection can get through the call-barring service and remain anonymous.
At this point, what I need to know is whether it would be possible for NTL
to find out the number of the anonymous caller if we gave you the date and
approximate time of the call.
We are reporting these calls to the police and in due course they will
contact you themselves, but if you could at least let me know whether you
are able to help, I can inform the police that they should contact you and
it would of course provide some assurance to my partner that there could
be a successful conclusion to the problem.
If you confirm that you can in fact find out the caller's number, I can
arrange for my partner's friend to correspond with you directly so you
know exactly who you are dealing with."
Since sending this message I've since realised that the NTL 'call-barring' service relates to outgoing calls rather than incoming, whereas the service my partner's friend has prevents anyone from concealing their number.
Basically, if anyone tried to call him while concealing their own number they don't get through, which is why he assumed the caller making threats to my partner had neglected to conceal his number - if only.
As I stated in the message above, we've since been informed that calls made via broadband do get through and can have the caller's number withheld, but will NTL still have a record of the caller that they can give to either the receiver of the threatening call or the police?
Thanks in advance for any help - as you can imagine we are quite keen to find the identity of this low-life before he has chance to follow through his threats.
Best Regards,
Chris.
Below is a copy of an enquiry I've just emailed to NTL, but perhaps someone on these forums might be able to assist?
The message I just sent is the following;
"An anonymous caller has been ringing a friend of my partner, making
threats in regard to my partner.
My partner's friend has call-barring on his NTL phone service and so
assumed that once the caller had finished their call. it would be possible
for him to dial 1471 and find out the caller's number. However, this was
not possible and we have since found out that calls from a broadband
connection can get through the call-barring service and remain anonymous.
At this point, what I need to know is whether it would be possible for NTL
to find out the number of the anonymous caller if we gave you the date and
approximate time of the call.
We are reporting these calls to the police and in due course they will
contact you themselves, but if you could at least let me know whether you
are able to help, I can inform the police that they should contact you and
it would of course provide some assurance to my partner that there could
be a successful conclusion to the problem.
If you confirm that you can in fact find out the caller's number, I can
arrange for my partner's friend to correspond with you directly so you
know exactly who you are dealing with."
Since sending this message I've since realised that the NTL 'call-barring' service relates to outgoing calls rather than incoming, whereas the service my partner's friend has prevents anyone from concealing their number.
Basically, if anyone tried to call him while concealing their own number they don't get through, which is why he assumed the caller making threats to my partner had neglected to conceal his number - if only.
As I stated in the message above, we've since been informed that calls made via broadband do get through and can have the caller's number withheld, but will NTL still have a record of the caller that they can give to either the receiver of the threatening call or the police?
Thanks in advance for any help - as you can imagine we are quite keen to find the identity of this low-life before he has chance to follow through his threats.
Best Regards,
Chris.