wrong speed?

[dragon]

I just set broadband up on my uncles pc and they are supposed to be on the 3 for £40 offer, but the modem is showing

Network Access : Allowed
Maximum Downstream Data Rate : 4096000
Maximum Upstream Data Rate : 400000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled


I thought it was supposed to be 2mbit, not 4mbit :Yikes:

Does this mean a call to ntl otherwise will probably end up costing them more than they are expecting...?

Farnbough, hampshire gu14 area.

[Tech_Boy]

A call to Customer Service on 150 to check this out would be best I think.

[dragon]

A call to Customer Service on 150 to check this out would be best I think.

spoke to someone from C/S should be corrected

they reckoned it should take about 10mins to change over....

---------- Post added at 15:22 ---------- Previous post was at 15:15 ----------

Network Access : Allowed
Maximum Downstream Data Rate : 2048000
Maximum Upstream Data Rate : 200000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled


Thats more like it :D

Got though almost straight away also :tu: