View Full Version : [Update] A request - do NTL traffic shape? (Yes, they do)
Can i ask that the Admins / Mods from this site ask there NTL contacts for a answer to the following questions please.
Are they Traffic shaping between 6.00pm and 11.00pm "7.00pm and 12.00pm if they have there time set wrong"
If so did they start around about 2 to 3 weeks ago.
Why is it only affecting 10 meg customers and why have they decided that 10 meg customers are the ones to be shaped.
Why have they NOT seen fit to tell their paying customers that they have done it.
Can i ask that the Admins / Mods from this site ask there NTL contacts for a answer to the following questions please.
Are they Traffic shaping between 6.00pm and 11.00pm "7.00pm and 12.00pm if they have there time set wrong"
If so did they start around about 2 to 3 weeks ago.
Why is it only affecting 10 meg customers and why have they decided that 10 meg customers are the ones to be shaped.
Why have they NOT seen fit to tell their paying customers that they have done it.
I take it from the lack of a reply that this is a no then.:(
DocDutch
29-09-2006, 18:41
Bill you used to work for the company, dont you have sources left in there that might just be able to tell you?
Our contacts are there for us to put specific issues to - for example if someone has been given the runaround or ntl have messed up their account, that sort of thing.
That's not to say your question isn't a legitimate point - but our contacts aren't set up for that sort of thing.
I can request that they have a look at your post but there's no gauarantee that you'll get an answer to your satisfaction.
Bill you used to work for the company, dont you have sources left in there that might just be able to tell you?
I have and i have had a answer. But i have been told i cannot post that answer :(. Therefor i want NTL to give that answer.
I have and i have had a answer. But i have been told i cannot post that answer :(. Therefor i want NTL to give that answer.
So reading between the lines they definately are and have just 'forgotten' to tell the people paying for the service.
Nice one Ntl. :td:
So reading between the lines they definately are and have just 'forgotten' to tell the people paying for the service.
Nice one Ntl. :td:
You got it. Again i will say, I don't have a problem with traffic shaping of p2p traffic at peak times. I have a problem with traffic shaping that is fecked up and is shaping HTTP traffic as well. That coupled with proxy servers that are near to breaking point and you have a service that is as much use as a ashtray on a motorbike.
wyngriff
29-09-2006, 18:58
Can i ask that the Admins / Mods from this site ask there NTL contacts for a answer to the following questions please.
Are they Traffic shaping between 6.00pm and 11.00pm "7.00pm and 12.00pm if they have there time set wrong"
If so did they start around about 2 to 3 weeks ago.
Why is it only affecting 10 meg customers and why have they decided that 10 meg customers are the ones to be shaped.
Why have they NOT seen fit to tell their paying customers that they have done it.
__________________
Yes Bill they can not provide the service we are paying for but they stil take your money Wyn
Can i ask that the Admins / Mods from this site ask there NTL contacts for a answer to the following questions please.
Are they Traffic shaping between 6.00pm and 11.00pm "7.00pm and 12.00pm if they have there time set wrong"
If so did they start around about 2 to 3 weeks ago.
Why is it only affecting 10 meg customers and why have they decided that 10 meg customers are the ones to be shaped.
Why have they NOT seen fit to tell their paying customers that they have done it.
__________________
Yes Bill they can not provide the service we are paying for but they stil take your money Wyn
And as Telewest are testing 20 meg it will not be long before NTL do that as well. They cannot provide the present level of service so how the hell will they provide 20 meg.
And to add insult to injury 10 meg now.
Fri, 29 Sep 2006 18:07:54 GMT
1st 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
2nd 128K took 1640 ms = 79922 Bytes/sec = approx 665 kbits/sec
3rd 128K took 1360 ms = 96376 Bytes/sec = approx 802 kbits/sec
4th 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec
To repeat this test from the source server click here (http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html?1159553280015).
Bill could the be the problem I am having also
Bill could the be the problem I am having also
Without knowing more i cannot say. However if you have had this problem for more than 2 weeks i would say no. My problems started around 2 weeks ago and my speeds are ONLY affected between 6.00pm and 11.00 pm when NTL flick a switch and reduce the service i pay for. Any other time i get a full 10 meg. And to top that i think it ONLY affects 10 meg users
Thanks for that Bill no my problem as been off and on over the last 5 or 6 months now one minute ok the next belly up and they "NTL" do not care.
Sorry for jumping on your post Bill good luck with your problem you will need it.
Bill, if you've been told something but asked to say nothing then more than likely we'll be told the same thing.
Thanks for that Bill no my problem as been off and on over the last 5 or 6 months now one minute ok the next belly up and they "NTL" do not care.
Sorry for jumping on your post Bill good luck with your problem you will need it.
Problem is its not just my problem. It will be anyone that has seen there surfing go to crap from about 2 weeks ago and from 6.00pm at night.
---------- Post added at 20:41 ---------- Previous post was at 20:40 ----------
Bill, if you've been told something but asked to say nothing then more than likely we'll be told the same thing.
fine i take it you want me to shut up then.
[QUOTE=Bill C;34126684]Problem is its not just my problem. It will be anyone that has seen there surfing go to crap from about 2 weeks ago and from 6.00pm at night.
Sorry I over looked that point well with all the rubbish I have been told over the last two days I can not wait to jump ship I am just going to hang on to the BB to see where my complaints get me and hopefully other members that read the posts here and the phones going over to BT in the mean time.
fine i take it you want me to shut up then.
Bill mate, if I wanted you to shut up then I'd tell you so - I'm just asking you to step back from this for a second. I'm 99% certain you've got better contacts within ntl than myself. You probably know more about what they've got planned for their customers than I do.
CF isn't an official ntl mouthpiece. They aren't going to tell us anything they want hidden from the public because they've got no control over us.
So anything they's tell us would be on par with what they'd tell any of their customers.
Well sorry to rub salt in Bill but all OK here, getting full whack...check pm :tu:
Bill mate, if I wanted you to shut up then I'd tell you so - I'm just asking you to step back from this for a second. I'm 99% certain you've got better contacts within ntl than myself. You probably know more about what they've got planned for their customers than I do.
CF isn't an official ntl mouthpiece. They aren't going to tell us anything they want hidden from the public because they've got no control over us.
So anything they's tell us would be on par with what they'd tell any of their customers.
But just think.
If you asked them and they refused to answer it, You could then post it as a news story saying that they refused to say anything when asked. And if they said they are NOT and it is then found to be a lie then it will show them up for what they are.
---------- Post added at 20:58 ---------- Previous post was at 20:56 ----------
Well sorry to rub salt in Bill but all OK here, getting full whack...check pm :tu:
Its not all areas.
Ah, I see, thanks mate, and sorry for jumping the gun :tu:
But just think.
If you asked them and they refused to answer it, You could then post it as a news story saying that they refused to say anything when asked. And if they said they are NOT and it is then found to be a lie then it will show them up for what they are.
Personally I don't see the point - refusing to comment isn't a guarantee of anything, and I don't think ntl would lie to us directly like that. We may not be a mouthpiece but we'd shout loud enough if it was proved they lied to us.
Reading between the lines here (and I'm sure many others are as well, going on what you appear to be saying, coupled with your background and experience) I already see the answer to this.
Without knowing more i cannot say. However if you have had this problem for more than 2 weeks i would say no. My problems started around 2 weeks ago and my speeds are ONLY affected between 6.00pm and 11.00 pm when NTL flick a switch and reduce the service i pay for. Any other time i get a full 10 meg. And to top that i think it ONLY affects 10 meg users
I don't think it's just 10mb customers see this thread (hopes link works)
http://www.cableforum.co.uk/board/showthread.php?t=52210
I gave up and left NTL
Personally I don't see the point - refusing to comment isn't a guarantee of anything, and I don't think ntl would lie to us directly like that. We may not be a mouthpiece but we'd shout loud enough if it was proved they lied to us.
Reading between the lines here (and I'm sure many others are as well, going on what you appear to be saying, coupled with your background and experience) I already see the answer to this.
Well i think a certain Mr Allot is tinkering.
Fri, 29 Sep 2006 21:49:57 GMT
1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
Overall Average Speed = approx 9558 Kbps, 9.34 Mbps
Fastest my connection has been for 2 weeks.
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1159566599531).
Creative
29-09-2006, 23:00
Well i think a certain Mr Allot is tinkering.
Fri, 29 Sep 2006 21:49:57 GMT
1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
Overall Average Speed = approx 9558 Kbps, 9.34 Mbps
Fastest my connection has been for 2 weeks.
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1159566599531).
Is Russ D still telling you to shut up? Or shouldn't I mention it? Did it happen?
Is Russ D still telling you to shut up? Or shouldn't I mention it? Did it happen?
Russ D isn't telling him to shut up... ;)
Creative
29-09-2006, 23:40
Russ D isn't telling him to shut up... ;)
Yes, that was my point!
Well i think a certain Mr Allot is tinkering.
Fri, 29 Sep 2006 21:49:57 GMT
1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
Overall Average Speed = approx 9558 Kbps, 9.34 Mbps
Fastest my connection has been for 2 weeks.
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1159566599531).
Welcome back to the BB era mate :erm: :D
Always get full wack in Cambridge CB4, so no traffic shaping here yet!
carlingman
30-09-2006, 03:20
Can i ask that the Admins / Mods from this site ask there NTL contacts for a answer to the following questions please.
Are they Traffic shaping between 6.00pm and 11.00pm "7.00pm and 12.00pm if they have there time set wrong"
If so did they start around about 2 to 3 weeks ago.
Why is it only affecting 10 meg customers and why have they decided that 10 meg customers are the ones to be shaped.
Why have they NOT seen fit to tell their paying customers that they have done it.
:tu:
Reasonable question so would have to say I don’t see why an answer is not given.
Our contacts are there for us to put specific issues to - for example if someone has been given the runaround or ntl have messed up their account, that sort of thing.
That's not to say your question isn't a legitimate point - but our contacts aren't set up for that sort of thing.
I can request that they have a look at your post but there's no gauarantee that you'll get an answer to your satisfaction.
Sorry I thought this forum as you say was in no way connected to NTL. So therefore they should answer queries like Bill Cs as above unless we are going back to the days when the site is influenced by NTL and they can pick and choose which queries to answer.
I have and i have had a answer. But i have been told i cannot post that answer :(. Therefor i want NTL to give that answer.
Exactly spot on again but like me I wouldn’t hold your breath waiting for that answer to come here.
So reading between the lines they definately are and have just 'forgotten' to tell the people paying for the service.
Nice one Ntl. :td:
:tu:
Personally I don't see the point - refusing to comment isn't a guarantee of anything, and I don't think ntl would lie to us directly like that. We may not be a mouthpiece but we'd shout loud enough if it was proved they lied to us.
Reading between the lines here (and I'm sure many others are as well, going on what you appear to be saying, coupled with your background and experience) I already see the answer to this.
Lame very lame, almost sounds like NTL paid you to say that although I guess Neil would agree but he can’t as he is not here.
I think the others need to take a step back not just the posters as it seems like we are going down the road of the old forums where the glory threads could be highlighted as a resolve and the difficult threads of gaming issues could be swept under the carpet.
:angel:
Sorry I thought this forum as you say was in no way connected to NTL. So therefore they should answer queries like Bill Cs as above unless we are going back to the days when the site is influenced by NTL and they can pick and choose which queries to answer.
The relationship we have with ntl is that if a customer has a specific problem with their service (and you know the sort of thing I mean) then they will resolve them. It's not set up for us to put general questions to them in this way. If we put it to them there's no guarantee they'd give us an answer. They wouldn't tell us anything they wouldn't tell you.
Lame very lame, almost sounds like NTL paid you to say that although I guess Neil would agree but he can’t as he is not here.
Sorry you feel that way but all I'm doing is explaining the situation so you don't end up annoyed or disappointed if you don't get what you want.
well something is also happening in manchester as here is my tests from friday night to this morning
Fri, 29 Sep 2006 18:47:32 GMT
1st 128K took 343 ms = 382134 Bytes/sec = approx 3179 kbits/sec
2nd 128K took 1632 ms = 80314 Bytes/sec = approx 668 kbits/sec
3rd 128K took 442 ms = 296543 Bytes/sec = approx 2467 kbits/sec
4th 128K took 331 ms = 395988 Bytes/sec = approx 3295 kbits/sec
Sat, 30 Sep 2006 06:59:42 GMT
1st 512K took 457 ms = 1120.4 KB/sec, approx 9232 Kbps, 9.02 Mbps
2nd 512K took 439 ms = 1166.3 KB/sec, approx 9610 Kbps, 9.38 Mbps
3rd 512K took 431 ms = 1187.9 KB/sec, approx 9788 Kbps, 9.56 Mbps
4th 512K took 439 ms = 1166.3 KB/sec, approx 9610 Kbps, 9.38 Mbps
Overall Average Speed = approx 9560 Kbps, 9.34 Mbps
i have NTL coming out on monday but he also isnt going to find the problem as he is coming in the morning and it works fine then
Ok as NTL now seem to have fixed their traffic shaping i will say what i have to say on the subject and then never mention it again.
NTL are as far as i know traffic shaping and have been for about 2 weeks now. My complaint was that they seem to have not told anyone including there technical support people. It looked like until yesterday that they did not know there **** from there elbow and had included other traffic in that management not just p2p.
My problem was that if i spoke to TS they would not admit to shaping therefor i could get no further with my fault. This meant that NTL could get away with supplying me with a poor level of service and i would have never got it fixed. The same goes for anyone else that would have been affected by this.
Looking at the testing i did later last night and from a txt that i have received from a insider involved it looks like they might have fixed it.
This still leaves the point that NTL as usual have NOT informed their paying customers or there technical support staff that they have now introduced Traffic shaping .
However they might also say that what i have said is completely untrue, which i would not put past them as they have done it to others in the past ;).
Just to point out that my speeds are fine again :)
Sat, 30 Sep 2006 06:57:14 GMT
1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
Overall Average Speed = approx 9827 Kbps, 9.59 Mbps
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1159599436906).
NTL should now do the right thing and admit that they are shaping, I believe it is beneficial that they do at peak time manage p2p and have no problems with it. I have a problem when they feck it up and will not admit they have.
Just to make this perfectly clear as this is the second or third thread I've seen recently along the lines of "can the mods ask ntl this/that".
The internal contacts we have with ntl are for passing specific customer issues onto for them to be resolved. They are not a source of information that we just go along to and get an answer for technical or policy questions.
Just to make this perfectly clear as this is the second or third thread I've seen recently along the lines of "can the mods ask ntl this/that".
The internal contacts we have with ntl are for passing specific customer issues onto for them to be resolved. They are not a source of information that we just go along to and get an answer for technical or policy questions.
So let me get this right.
I had a issue which NTL where refusing to acknowledge. There Technical support where incapable of fixing my problem because NTL had not given them the information they required to fix my fault. therefor i had no further way of moving this forward unless NTL were willing to admit that they have introduced a facility that they had not informed there technical support or customers about that was in fact fecked and not working. So i for the first and might i say LAST time asked this forum for help. Sorry i bothered you all now.
You can read it or twist it anyway you want Bill, I'm not going to waste time arguing about it. You know very well that you have more access to that sort of information than we do, or ever have, or are ever likely to in the future.
zing_deleted
30-09-2006, 12:29
Yeah I have to agree with Bill here this thread is a NTL customer ie Bill asking for support because his net connection has been flakey. He believes that NTL are traffic shaping but wanted to know from them this was why his net connection is flakey.AFAIK this kind of question is exactlly what the relationship between this site and NTL is for.
---------- Post added at 12:29 ---------- Previous post was at 12:27 ----------
Also may I add that often on the front page there is breaking news thats ahead of public announcement so tell me whats that if its not information of technical issues or policy change?????
Yeah I have to agree with Bill here this thread is a NTL customer ie Bill asking for support because his net connection has been flakey. He believes that NTL are traffic shaping but wanted to know from them this was why his net connection is flakey.AFAIK this kind of question is exactlly what the relationship between this site and NTL is for.You might want to read the first post again. :) It is a generic request for us to ask ntl a [technical] question, we do not have that facility - Russ tried to make that clear yesterday, I am repeating it today. Only others are trying to twist that simple fact into something it isn't.
Also may I add that often on the front page there is breaking news thats ahead of public announcement so tell me whats that if its not information of technical issues or policy change?????ntl:Telewest send us press releases the same as they do to other media outlets, sometimes we manage to get them up pretty quickly, before anyone else has had chance, I believe for the odd one we have been allowed to post them before anyone else.
zing_deleted
30-09-2006, 12:47
ok fairy snuff :)
Seems like all isp's are going down this Traffic shaping route but as per usual they all seem to go about it all wrong. They should set a cap at a reasonable level at which point traffic shaping kicks in per customer. This way only people who chew through bandwidth would encounter traffic shaping. Most people would probably find this acceptable & fair way of running a service.
I will approach a contact in the media office on Monday and ask them. Although I have to say - I am not pleased with how this thread has progressed.
Like Paul M said there has been a few 'Requests for mods' threads recently asking us to approach ntl for information. Whilst yes we have a relationship with ntl, i.e we have official paths to escalate issues into, they aren't in situ for us to ask for information for individual queries.
I will approach a contact in the media office on Monday and ask them. Although I have to say - I am not pleased with how this thread has progressed.
Like Paul M said there has been a few 'Requests for mods' threads recently asking us to approach ntl for information. Whilst yes we have a relationship with ntl, i.e we have official paths to escalate issues into, they aren't in situ for us to ask for information for individual queries.
I am not sure this was just an individual request. There have been a number of threads over the past coule of weeks regarding service levels deteriorating at peak times. Due to those threads a suspicion has arisen that traffic shaping is being used and being used badly.
Calling NTL is fruitless as the support staff don't have a clue.
This thread came about due to all the other threads which involved a number of people - I don't think it is really an individual having a problem but more like an individual asking for asistance on behalf of a number of people who have noticed the same problem.
I don't know what sort of contacts you guys have but if you have contacts to "escalate issues to" then this would seem just the sort of thing that qualifies as an issue - it's not just one guy asking you to step in on their behalf.
Just my opinion.
Phil
I am not sure this was just an individual request. There have been a number of threads over the past coule of weeks regarding service levels deteriorating at peak times. Due to those threads a suspicion has arisen that traffic shaping is being used and being used badly.
Calling NTL is fruitless as the support staff don't have a clue.
This thread came about due to all the other threads which involved a number of people - I don't think it is really an individual having a problem but more like an individual asking for asistance on behalf of a number of people who have noticed the same problem.
I don't know what sort of contacts you guys have but if you have contacts to "escalate issues to" then this would seem just the sort of thing that qualifies as an issue - it's not just one guy asking you to step in on their behalf.
Just my opinion.
Phil
I'm sure the boss of this forum knows what hes doing. :)
I did not and do not want this thread to turn into a slanging match. The admins and mods do a good job and i would like them to continue. I might have been upset over this but i do not want this to turn into a bash the mod thread.
I do know that
A. At least 1 person is using this thread in a complaint.
B. This tread has been emailed to a big boss. ;)
I also know that a senior manager as been reading the thread as well.
So i will wait and see if Mick gets any feed back.
Funnily, sending some firmware over MSN just 2 days ago left me wondering what the hell had gone wrong, bugger all upload, it sent about 20kb's then got stuck for a minute, then sent another 20... However, yesterday evening, which coincides with Bill's problems pretty well i was abale to send the firmware effortlessly hitting 30(ish)kbps without any stuttering so to speak. This could be due to badly done shaping, which appears to be ffixed.
Also, until radint his thread i was wondering why everything seemed to be responding much faster than usual. Could it be they really have fixed things?
I did not and do not want this thread to turn into a slanging match. The admins and mods do a good job and i would like them to continue. I might have been upset over this but i do not want this to turn into a bash the mod thread.
I do know that
A. At least 1 person is using this thread in a complaint.
B. This tread has been emailed to a big boss. ;)
I also know that a senior manager as been reading the thread as well.
So i will wait and see if Mick gets any feed back.
OK, let's wait and see. I guess the "big boss" is an NTL one and not a cableforum boss.
I'm sure the boss of this forum knows what hes doing. :)
Boss of the forum, prime minister, president whatever...Doesn't stop me from disagreeing... :)
By the way - I am not slagging anyone off and I don't want a slanging match either - I am just voicing an opinion that I disagree with a particular statement that's all.
OK, let's wait and see. I guess the "big boss" is an NTL one and not a cableforum boss.
Yep a very Senior Member of NTL who's virgin on being crazy for getting involved with NTL. Wonder if he likes the company he is involved with lying to customers, Changing the level of service without telling his customers. Introducing a system that affects the level of service a customer has without telling them, And of course not adding it to there AUP so the average user does not know they have had there service level changed.
The long and short of this is that a customer is ineffect having the level of service adjusted depending on the time of day but still paying for a full service..
The long and short of this is that a customer is ineffect having the level of service adjusted depending on the time of day but still paying for a full service..
This must be happening in congested areas only then as i currently haven't had any restriction on my speed.
This must be happening in congested areas only then as i currently haven't had any restriction on my speed.
This is what i have been informed is supposed to be happening. I do think something has been done as my speed is back to the norm for this area which i do not have any complaints about. I don't mind Shaping due to the fact that if its done CORRECTLY then it is beneficial to all users in peak demand times. If they feck it up then a light house in the desert is of more use.
Didn't get chance to query this yesterday due to work commitments. I will try later.
ziggycat
03-10-2006, 15:32
Ive just had an engineer out to replace my modem due to speed issues.
Heres what I'm noticing re. traffic shaping
Normal web browsing is fine, I downloaded sp2 for office03 from the microsoft website a 100meg file(twice), and got a consistant speeds of 1196kbps.
P2P Bittorrent, on a site I use regularly were my dl speed usually averages 900kbps+. I now receive only a quater of my bandwidth 230-240kbps (200+ seeds, 11 Peers) this has been happening since last week.
Also when I'm using p2p web browsing is affected too.
Ive spoken with CS and found there are 5200 subscibers on the UBR, so I know for a fact they have introduced it here (Bournemouth), and as for peak time shaping I dont see evidence of this, morning/daytime/evening my speed does not increase beyond 240kbps on p2p.
Does this breach the NTL's TAC, Im going to try to cancel my contract now and go with a provider that doesnt make sly underhand changes like this.
I hope someone in NTL's management does read these boards, sit up and take notice because once people realise whats going on they'll have a revolt on their hands.
I can get 16meg bb adsl unlimited from Bulldog for £10 less than I pay now.
(Jumping sinking ship now) byen bye ntl and your unscrupulous tactics, thats £70 a month you wont be getting from me anymore.
I appologise for the rant...
zing_deleted
03-10-2006, 15:40
well P2P sucks and blows at the same time anyway ;)
well P2P sucks and blows at the same time anyway ;)
agreed
squirrel1970
03-10-2006, 21:21
I've noticed something this last couple of weeks and that is our 4mb connection keeps dropping - but only in the evenings!
I did have zonealarm installed until recently (the other day in fact LOL) and it's made absolutely no difference to anything... our router plops off and on again - usually only a matter or a split second or two, but it's enough to throw our two comps offline. My comp is 6 years old and my partners is just under 6 months old... so it's NOT the computers fault, nor is it the router as we've connected seperately and it still drops in the evening. There's usually three or four drops between 7pm and midnight usually.. sometimes, I can stay connected, other times, there's a delay before I'm booted...
Well, you wanted an answer, we have an answer. They traffic-shape.
http://www.cableforum.co.uk/article/292/ntltelewest-admits-traffic-shaping-on-its-network
I think you knew that already though.
I think they are traffic shaping. When i was on 4mb i never had a problem. I upgraded to 10mb two days ago.
Now like downloading new game demos, etc. All is fine for a while, even in peak hours, but as soon as i reach a couple of gb downloaded my connection goes rubbish.
Tonight is another classic example! All fine and now look!
Wed, 04 Oct 2006 22:23:57 GMT
1st 512K took 21687 ms = 23.6 KB/sec, approx 194 Kbps, 0.19 Mbps
2nd 512K took 29766 ms = 17.2 KB/sec, approx 142 Kbps, 0.14 Mbps
3rd 512K took 9140 ms = 56 KB/sec, approx 461 Kbps, 0.45 Mbps
4th 512K took 24969 ms = 20.5 KB/sec, approx 169 Kbps, 0.17 Mbps
Overall Average Speed = approx 242 Kbps, 0.24 Mbps
They are taking the ****! If they think they are getting paid this month they can f**k off.
---------- Post added at 23:38 ---------- Previous post was at 23:33 ----------
[quote]
These measures do not affect surfing, email or newsgroups or usage outside of peak hours
[quote]
Have they not seen the alt.binaries on there newsgroup servers, there better than p2p!
themelon
04-10-2006, 23:56
[QUOTE=Bill C;34126684] hopefully other members that read the posts here and the phones going over to BT in the mean time.
To be fair having used BT Line based Broadband on 3 Seperate ADSL Providers which I fell out with earlier this year whilst waiting for my house sale to complete (living in rented acomm with no ntl)
I have to say that it seems that a few big name ADSL products do not need traffic shaping for them to be crap, normally living 3 Miles from you local exchange is sufficient for the connection to be randomly fluctuating and drop off at random periods, only to be told later that your Broadband service needs to be downgraded to a lower speed as you live 'too far' from the exchange and this will lead your connection to be unstable. (Why the heck did you sell me it then Muppets) I was sold 8mb and Ended up with 1.5Mb sometimes when lucky.
More needs to be done to stop this false Broadband Advertising in this country, if they can not provide it then they should not advertise it. If people are paying for 10mb Broadband they should get it or near as damn it 99% of the time. If the can not provide to a certain percentage of cuystomers OFCOM should stop them advertising it as the theoretical maximum (subject to blah, blah, blah and blah). Over 50% of people with a BT line can not get anything like the maximum speed.
Very Misleading indeed.
brundles
05-10-2006, 00:33
OK, so "NTL: Telewest" has admitted to traffic shaping but there are a couple of things I'm hoping someone here can clarify...
1. Are they traffic shaping NTL areas, Telewest areas or both?
2. The article refers to web, e-mail and newsgroups not being affected. What about VOIP and the RTP streams? Or VPN tunnels where they can't identify the traffic type at all? What worries me is they only clarify the traffic they allow rather than the traffic they shape...
FusionXN1
05-10-2006, 02:18
Well i have noticed bad speeds now i got ntl abotu a month ago was great until 3 days ago now its 6mb or lower even sometimes 1mb!!
I wonder whats happening.. and shame about the traffic shaping :(
If the shaping is done correctly then it will benefit customers of NTL. If they feck it up, well i leave that to you to decide how that affects you. To be honest we have already seen it.
Hate to say i told you so :)
Gordon_30
05-10-2006, 07:28
Well so far I haven't noticed it affect me
Well so far I haven't noticed it affect me
Well good for you. :) :angel:
etccarmageddon
05-10-2006, 08:47
OK, so "NTL: Telewest" has admitted to traffic shaping but there are a couple of things I'm hoping someone here can clarify...
1. Are they traffic shaping NTL areas, Telewest areas or both?
2. The article refers to web, e-mail and newsgroups not being affected. What about VOIP and the RTP streams? Or VPN tunnels where they can't identify the traffic type at all? What worries me is they only clarify the traffic they allow rather than the traffic they shape...the article says they shape non time critical applications so that must exclude VOIP as VOIP is time critical.
"Measures include limiting the bandwidth available at peak times in certain areas, for certain non-time critical applications..."
ziggycat
05-10-2006, 09:54
just spent an hour on the phone with their so called tech support, they still won't admit to any sort of shaping.
using bittorrent, connected to 320 seeds 0 peers my download was 190 kbps average (0 kbps upload), this should Max my 10meg connection.
Tech support monkey tried to tell me it was other people using the p2p software using up my bandwidth (fecking idiot).
How have they introduced this ? I thought it would be done at the ubr, but if its only effecting 10meg users is it on an account basis?
just spent an hour on the phone with their so called tech support, they still won't admit to any sort of shaping.
using bittorrent, connected to 320 seeds 0 peers my download was 190 kbps average (0 kbps upload), this should Max my 10meg connection.
Tech support monkey tried to tell me it was other people using the p2p software using up my bandwidth (fecking idiot).
How have they introduced this ? I thought it would be done at the ubr, but if its only effecting 10meg users is it on an account basis?
I would expect that this will be done at the cams.
Chrysalis
05-10-2006, 11:41
You got it. Again i will say, I don't have a problem with traffic shaping of p2p traffic at peak times. I have a problem with traffic shaping that is fecked up and is shaping HTTP traffic as well. That coupled with proxy servers that are near to breaking point and you have a service that is as much use as a ashtray on a motorbike.
is the following accurate?
you are f***ed off because.
1 - they have implemented it poorly ie. overkill and on wrong protocols.
2 - they havent told their customers, sneaked it in.
3 - they have picked out the top tier.
---------- Post added at 11:31 ---------- Previous post was at 11:24 ----------
Ok as NTL now seem to have fixed their traffic shaping i will say what i have to say on the subject and then never mention it again.
NTL are as far as i know traffic shaping and have been for about 2 weeks now. My complaint was that they seem to have not told anyone including there technical support people. It looked like until yesterday that they did not know there **** from there elbow and had included other traffic in that management not just p2p.
My problem was that if i spoke to TS they would not admit to shaping therefor i could get no further with my fault. This meant that NTL could get away with supplying me with a poor level of service and i would have never got it fixed. The same goes for anyone else that would have been affected by this.
Looking at the testing i did later last night and from a txt that i have received from a insider involved it looks like they might have fixed it.
This still leaves the point that NTL as usual have NOT informed their paying customers or there technical support staff that they have now introduced Traffic shaping .
However they might also say that what i have said is completely untrue, which i would not put past them as they have done it to others in the past ;).
Just to point out that my speeds are fine again :)
Sat, 30 Sep 2006 06:57:14 GMT
1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
Overall Average Speed = approx 9827 Kbps, 9.59 Mbps
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1159599436906).
NTL should now do the right thing and admit that they are shaping, I believe it is beneficial that they do at peak time manage p2p and have no problems with it. I have a problem when they feck it up and will not admit they have.
Bill since it appears to be area specific and on and off, I would think the most likely explanation is that they are testing it, it will probably get rolled out at some point and I think when that time comes their will be a change in the TOS to keep things legal. Thats just my guess on the situation, I think its wrong to do things like this without informing customers but remember this is ntl we are talking about.
---------- Post added at 11:41 ---------- Previous post was at 11:31 ----------
To be fair having used BT Line based Broadband on 3 Seperate ADSL Providers which I fell out with earlier this year whilst waiting for my house sale to complete (living in rented acomm with no ntl)
I have to say that it seems that a few big name ADSL products do not need traffic shaping for them to be crap, normally living 3 Miles from you local exchange is sufficient for the connection to be randomly fluctuating and drop off at random periods, only to be told later that your Broadband service needs to be downgraded to a lower speed as you live 'too far' from the exchange and this will lead your connection to be unstable. (Why the heck did you sell me it then Muppets) I was sold 8mb and Ended up with 1.5Mb sometimes when lucky.
More needs to be done to stop this false Broadband Advertising in this country, if they can not provide it then they should not advertise it. If people are paying for 10mb Broadband they should get it or near as damn it 99% of the time. If the can not provide to a certain percentage of cuystomers OFCOM should stop them advertising it as the theoretical maximum (subject to blah, blah, blah and blah). Over 50% of people with a BT line can not get anything like the maximum speed.
Very Misleading indeed.
Strongly agree, broadband is sold on the basis of the ability to mislead the customer.
MY isp andrews and arnold is more expensive then the average isp but one of their selling points each packet is left untouched no proxies and no shaping whatsoever, of course on the exchange level as I am on standard not premium office adsl connections get priority during business hours and I notice a drop in speeds (8am till 6pm), BT havent told the isps specifically what level of shaping is applied but its there, they callit QoS tho. During th evenings 6pm till midnight what you would call residental peak time I pretty much see no congestion and full speeds, no ping fluctuations etc. Same on weekends. Another thing my isp has no control over is the quality of my line, I have what BT call a upto 8meg service on a line that can only push 4mbit whilst remaining stable, if my line was super short and good quality I would still only be able to push 7.15mbit due to ATM overheads, this is gross misselling.
In NTLs case their cable lines are capable of pushing 10mbit but its subject to contention which the customer is told, but if they were shaping and not telling the customer this is deliberately holding back the connection and customers should be informed.
scoobydoo[uk]
05-10-2006, 15:42
It doesnt effect newsgroups!!!.
Who's newsgroups!. It kills my connection to newshosting after 6pm, infact its now 15:40 and my connection speed has dropped from the standard 1.2mb/sec to 800k/sec..
;34130244']It doesnt effect newsgroups!!!.
Who's newsgroups!. It kills my connection to newshosting after 6pm, infact its now 15:40 and my connection speed has dropped from the standard 1.2mb/sec to 800k/sec..
I would guess they mean newsgroups hosted on NTL's news servers.
They should of informed someone at least their workers as the problems I have been having have cleared up, but if they are going to put this traffic shaping in effect from 6pm to 11pm does that mean even though some of us are on 10 meg that we will continue to see poor speeds during this period.
Most of the working users will then see that they are not getting the 10 meg speeds at a time when they finish work and require to use the internet and what will happen at the weekends?
In short it will look as though NTL are not providing the 10 meg.
Quoting errors fixed. Can members please take care to ensure:
Quote tags in their posts are properly formed;
That they do not accidentally mess them up while typing;
That they ensure they are attributing quotes to the appropriate member.
This is especially important when quoting multiple posts in your reply.
SNAKEKIL
05-10-2006, 17:45
I would like to say well done Bill C. There has been a lot of post about poor speeds.
But i do fine that some of Russ D. post was a bit neg.
---------- Post added at 17:45 ---------- Previous post was at 17:44 ----------
I would like to say well done Bill C. There has been a lot of post about poor speeds.
But i do fine that some of Russ D. post was a bit neg. This is one of his.....
Our contacts are there for us to put specific issues to - for example if someone has been given the runaround or ntl have messed up their account, that sort of thing.
That's not to say your question isn't a legitimate point - but our contacts aren't set up for that sort of thing.
I can request that they have a look at your post but there's no gauarantee that you'll get an answer to your satisfaction.:(
I would like to say well done Bill C. There has been a lot of post about poor speeds.
But i do fine that some of Russ D. post was a bit neg.
---------- Post added at 17:45 ---------- Previous post was at 17:44 ----------
:blush:
The question is, if it wasnt for Bills investigations and questions regarding Traffic Shaping, would we have been told by NTL?? :Yikes:
Im a very happy customer of NTL, and there is NO Traffic Shapping in my area at moment, Hemel Hempstead.
Well I say that but on HTTP when using transparent Proxy (Luton) I get no more than 6999k on Robins Speed Test but when changing to the 11/12 luton proxies manually, im back to 10Meg (Fishy)
Bit Torrent 900 - 1100kB/s all day.
Newsgroups (Giganews) (Port 119) 1208kB/s all day.
Im not gonna moan yet, as there are no signs of TS in my area (on P2P or Newsgroups) and not HTTP if I change Proxies :D
NTL please put me forward for 20Meg Trials tho!
PLEASE PRETTY PLEASE!!! :D :D
it is wrong how they have sneaked it in, but atm it hasnt affected me (if in my area) and i still am able to max 10 meg 24 / 7 (around 800 kb/s on a signle HTTP or FTP thread) but i supose the amount of bandwidth hogs on ntl (yes includeing me) this was unavoidable sooner or later this was going to happen, and i aint complaining they are starting to introduce this, rather they shape it a little than put caps back on the services
it is wrong how they have sneaked it in, but atm it hasnt affected me (if in my area) and i still am able to max 10 meg 24 / 7 (around 800 kb/s on a signle HTTP or FTP thread) but i supose the amount of bandwidth hogs on ntl (yes includeing me) this was unavoidable sooner or later this was going to happen, and i aint complaining they are starting to introduce this, rather they shape it a little than put caps back on the services
My point as well. Traffic shaping is better than caps. I will be monitoring it see if more sever shaping starts to rear it ugly head.
Ntl 20 meg is here. Well for today at least.
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Getting 2400 Kb/s on newsgroups for last 2 hours :))
Chrysalis
07-10-2006, 15:24
increased upstream as well there, I wonder if they opening 2nd downstream channels as well rolling out 20mbit on single 27mbit downstream channels sounds scary.
Something has to change soon if Ntl are going to roll out hdtv in december as I have heard.
Something has to change soon if Ntl are going to roll out hdtv in december as I have heard.
?
What does traffic shaping have to do with HDTV
ziggycat
08-10-2006, 11:16
For the people here who aren't being 'shaped' at the moment well good for you but let me say this, i'm sure you'll have something to say when they impose it in your area because its fecked up. Seems like once again NTL have screwed up, just try running any p2p software (bittorrent etc), and you'll see your whole service crumble to a snails pace.
Personaly I'd rather see caps reintroduced than this, the 75gig limit on the 10meg line was more than enough for me and most users I imagine, and I consider myself a moderate user. I would download maybe 40gig on a heavy month but at least I could do this at the full speed using all the bandwidth I pay for.
Did manage to speak to an english CS who confirmed traffic shaping was happening and had been for two months since it was first trialed in Cardiff, Its now being rolled out accross the network.
Btw he did confirm to me this is only for customers on 10meg. :(
How on earth do they think a 20meg service is going to work, when they can't give people what they pay for now. :(
It seems there is a way to bypass traffic shaping under BitTorrent. It involves enabling encryption under your BT client. Because your ISP can't 'read' this encrypted traffic, it can't tell its BT traffic and can't filter it.
Anyway, I found this (http://torrentfreak.com/how-to-encrypt-bittorrent-traffic/) which tells you how to enable it.
It would be great if someone on here subject to traffic shaping can come out and say it works or not.
It seems there is a way to bypass traffic shaping under BitTorrent. It involves enabling encryption under your BT client. Because your ISP can't 'read' this encrypted traffic, it can't tell its BT traffic and can't filter it.
Anyway, I found this (http://torrentfreak.com/how-to-encrypt-bittorrent-traffic/) which tells you how to enable it.
It would be great if someone on here subject to traffic shaping can come out and say it works or not.
Actually, if James Henry is correct, NTL's traffic shaping can detect encrypted bit torrent traffic. I don't know how it works (and even if I did, I wouldn't discuss it in public). Remember, they don't need to be able to read the traffic, they just need to recognise the encryption. There would HAVE to be a certain pattern in the encrypted data for the torrent client to be able to detet it. NTL just need to look for that pattern.
Of course, that's assuming they don't just traffic shape any traffic they can't access.
Actually, if James Henry is correct, NTL's traffic shaping can detect encrypted bit torrent traffic. I don't know how it works (and even if I did, I wouldn't discuss it in public). Remember, they don't need to be able to read the traffic, they just need to recognise the encryption. There would HAVE to be a certain pattern in the encrypted data for the torrent client to be able to detet it. NTL just need to look for that pattern.
Of course, that's assuming they don't just traffic shape any traffic they can't access.
Well, I had my suspicions which is why I wanted some people to trial it.
Bill's having problems with speed tests... Assuming its traffic shaping and not just congestion, then they are filtering regular HTTP traffic as well. Not sure if that counts as 'non-time critical' applications, which according to the news report, shouldn't.
I have to admit, I don't know if they can, that was just what I came up with after a couple of minutes of thinking about how I would solve the problem (if required to).
ziggycat
08-10-2006, 15:26
Tried encryption(forced) with utorrent/azereus on port xxxx but still its being shaped, what I object to most is the internet becomes almost unusable whith just two torrents running (connected to less than 20 seeds/leachers total dl @20kbps average, ul @5kbps).
As soon as I kill utorrent, my service resumes to normal. This is not a machine problem I've tested it on 2 other pc's at home, and with a direct modem connection.
ziggy, are you accessing the net through a Samsung STB? I have a samsung STB that appears to have trouble when you open multiple connections.
ziggycat
08-10-2006, 15:39
No I'm using an NTL 250 cable modem.
Need to get my service downgraded to 4 meg and test it.
Chrysalis
08-10-2006, 22:47
The people encrypting their p2p to escape shaping is probably contributing towards isps such as ntl shaping more traffic, I am still on the fence when it comes to shaping but I think all customers should be entitled to xx gig amount of traffic unshaped on "any" protocol so they use their quota how they see fit I also think its wrong to shape only people who happen to be also paying the most for their connection. Once this gets around their will be masses downgrading to 4mbit to upgrade their "real" speeds and ntl lose turnover as a result.
Web-Junkie
10-10-2006, 01:30
But won't NTL just shape the 4meg service then and you're back to square one?
totalwar
10-10-2006, 02:50
If everyone downgrades from 10mb broadband to 4mb and enough do this they might start taking notice.Just make sure you tell them why your down grading to 4mb or lower.From reading from some posts not going to make much difference in what speeds you get anyway because of the shaping that going on.
and there are now legal reasons why people use bittorrent more and more company's are looking in use this form of connection because of the bandwith they save of course this means money saving for them.
FusionXN1
10-10-2006, 03:43
Now that is very true! Blizzard (Creators of World of Warcraft for people who don't know) use bittorrent for movie downloads, there big 2gb trial client and even updates.
I've noticed my internet stopping to a crawl soon as bittorrent/emule is up. Even when it's downloading only at 20k up and down. Hmmm, the reason I got onto NTL in the first place was that it wasn't shaped. I woudln't mind if they just shaped P2P between 6-11pm but HTTP is a crawl too. (<1mbit on a 20mbit line). If they don't fix it within a month I'm out due to breach of contract, since I'm still on the 12 month contract.
Hi All,
I was wondering if there is any definite confirmation on whether the Traffic shapping is happening on just the 10mb connections or on all speeds?
I ask this as the traffic shapping seems to be affecting WoW pretty badly and if it is only on the 10mb speeds I would rather drop down to 4mb and have a stable WoW game :D
When I was on 4mbit, soon as I started bittorrent whatever it was uploading at the net would slow down. So it's not just 10mbit.
Just read through the posts, you say its only been what a month that this has been happening?
Try a year nearly...
ziggycat
10-10-2006, 16:00
RXP your right, they have implemented this so that as soon as p2p connections are established the entire service is shaped making web browsing very very slow.
Still unable to test 4 meg, I asked them to downgrade my service last Friday, I've spoke with them 5 times since and have now been told it's been done but won't be effective until tomorrow (Wed) six days after I first requested it, I did managed to blag them for 3 months half price £12.50, just over 30 days of my contract left with them and I'm off.
This has only been happening for two months, sebs if you've been having problems for a year I suggest you get your signal levels checked.
Anyone who is still on the minimum 12 month contract and wants to leave just tell NTL that the traffic shaping is a breach of the original contract.
wonder if NTL:tw TS their torrents LOL
http://www.cableforum.co.uk/board/showpost.php?p=34134547&postcount=4
Chrysalis
11-10-2006, 03:03
I've noticed my internet stopping to a crawl soon as bittorrent/emule is up. Even when it's downloading only at 20k up and down. Hmmm, the reason I got onto NTL in the first place was that it wasn't shaped. I woudln't mind if they just shaped P2P between 6-11pm but HTTP is a crawl too. (<1mbit on a 20mbit line). If they don't fix it within a month I'm out due to breach of contract, since I'm still on the 12 month contract.
Thats probably more likely to do with your upload is set too high in the p2p app rather then shaping, keep it no higher then 15-20kB on 10meg connection and halve it on 4meg.
ziggycat
11-10-2006, 10:58
Its got nothing to do with upload speed being set to high, as I stated earlier I cap all my p2p uploads always leaving me with at least 25% of my ul bandwidth available for tcp acknowledgements.
They have implemented this so that it shapes all your service as soon as p2p traffic is recognised.
I'm sure you'll see more and more people complaining about very slow web browsing when using any form of p2p.
Lol I can upload at 70k but cannot upload on P2P at 11k? It's traffic shaping not uploading.
Parrot of Doom
11-10-2006, 17:38
Wed, 11 Oct 2006 16:36:36 GMT
1st 512K took 5828 ms = 87.9 KB/sec, approx 724 Kbps, 0.71 Mbps
2nd 512K took 1750 ms = 292.6 KB/sec, approx 2411 Kbps, 2.35 Mbps
3rd 512K took 2485 ms = 206 KB/sec, approx 1697 Kbps, 1.66 Mbps
4th 512K took 3890 ms = 131.6 KB/sec, approx 1084 Kbps, 1.06 Mbps
Well I don't know about bittorrent, but from around 4-5pm every day until midnight, my web browsing slows down unbearably.
I'm heartily sick of it. I emailed NTL about it and they asked me to phone them. I know what the phone call will be, a bunch of rubbish about rebooting the computer and box, firewalls etc. Its none of those, its bloody NTL.
Overall Average Speed = approx 1479 Kbps, 1.44 Mbps
Well I don't know about bittorrent, but from around 4-5pm every day until midnight, my web browsing slows down unbearably.
I'm heartily sick of it. I emailed NTL about it and they asked me to phone them. I know what the phone call will be, a bunch of rubbish about rebooting the computer and box, firewalls etc. Its none of those, its bloody NTL.
Overall Average Speed = approx 1479 Kbps, 1.44 Mbps
Welcome to NTL slowband. State of the art crappyness
Wed, 11 Oct 2006 16:43:47 GMT
1st 512K took 5531 ms = 92.6 KB/sec, approx 763 Kbps, 0.75 Mbps
2nd 512K took 4672 ms = 109.6 KB/sec, approx 903 Kbps, 0.88 Mbps
3rd 512K took 5078 ms = 100.8 KB/sec, approx 831 Kbps, 0.81 Mbps
4th 512K took 1656 ms = 309.2 KB/sec, approx 2548 Kbps, 2.49 Mbps
Overall Average Speed = approx 1261 Kbps, 1.23 Mbps
To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1160585044689).
Parrot of Doom
11-10-2006, 17:50
I just posted in another thread, but this:
http://www.chetnet.co.uk/articles/index.php?page=index_v2&id=32&c=5
site has made a remarkable difference to my browsing. Its now much much faster.
The overall speed is still ****e, but at least pages load properly now.
I just posted in another thread, but this:
http://www.chetnet.co.uk/articles/index.php?page=index_v2&id=32&c=5
site has made a remarkable difference to my browsing. Its now much much faster.
The overall speed is still ****e, but at least pages load properly now.
The next question then to NTL slowband should be why do we have to do that. Why can they not fix the system. ?
They have had years to sort out their proxy servers, You would at least think they would have found someone capable of fixing them by now.
When I signed up to NTL, I was told:
"We are not going to start traffic shaping. We are going forwards, not back".
That was a condition of me signing up for 12 months. Having said that, NTL are still the best of a bad bunch IMHO. Honestly, you think NTL is bad, try ADSL...
Anyway, the trick with P2P is to limit your upload speed to 10/11k. Anything more and you get severe slow-down. I have tried everything, even built a pfsense based router and tried traffic shaping, but basically 11k is the maximum for P2P on NTL.
I'm on 10 meg, but it applied back when I was on 2Mb as well.
I think maybe 15k is where the traffic shaping kicks in, so 11k+overheads... or maybe it's just generally NTL crapness, who knows? But you can upload to your web space at 50k/sec and have no trouble browsing on 10 meg, so it's definately P2P related.
I'm finding my torrents get shaped in the evenings, particularly the u/l, during the day, I can seed at 45k/s, or when downloading run the u/l at ~37k/s, but I was seeding the other day and watched the u/l drop to 23, then 11, then ~6k/s. Come morning it jumps back up again.
Interestingly if I do a speedtest while the torrents are shaped, my line shows up at ~3M/300k, without the torrent speeds changing, so it is just torrent shaping.
4M line
Mark
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