Tenebrae
11-08-2005, 10:27
Not sure how many other users around the CO4 area of Colchester are suffering the same problem but for nearly 3 weeks now iv had no steady ntl access.
The connection was down completely for the first week, until i had spoken to ntl and they sent out an engineer. He claimed to have fixed the problem by boosting the levels on a nearby box apparently. However minutes after he had left, the connection went down again.
Back on the phone i went, numerous times infact over the last 2 weeks. I sometimes get a connection for a few minutes, then its down again, and im told the same thing from ntl,
"we are aware of a problem in the CO4 area, our engineers are fixing it now"
Iv been told this about 4 or 5 times over the space of 2 weeks...
In my eyes it couldnt have come at a worse time, i run a car club and need my internet access desperately this time of year, the biggest end of season shows are bearing down on us and i need to organise attendance !
Dont you hate it when things like this come at the worst possible times !
Anyway, does anyone know anything about what the problem may be, how long it may take to fix, or is anyone else experiencing similar problems ???
Cheers
Rick
The connection was down completely for the first week, until i had spoken to ntl and they sent out an engineer. He claimed to have fixed the problem by boosting the levels on a nearby box apparently. However minutes after he had left, the connection went down again.
Back on the phone i went, numerous times infact over the last 2 weeks. I sometimes get a connection for a few minutes, then its down again, and im told the same thing from ntl,
"we are aware of a problem in the CO4 area, our engineers are fixing it now"
Iv been told this about 4 or 5 times over the space of 2 weeks...
In my eyes it couldnt have come at a worse time, i run a car club and need my internet access desperately this time of year, the biggest end of season shows are bearing down on us and i need to organise attendance !
Dont you hate it when things like this come at the worst possible times !
Anyway, does anyone know anything about what the problem may be, how long it may take to fix, or is anyone else experiencing similar problems ???
Cheers
Rick