Creep
04-08-2005, 10:30
Hi.
I'm having a problem where my network seems to "freeze". I'm assuming its the downstream, but I don't have the knowledge to confirm this.
For example, during playing a game of HalfLife (Natural Selection), occasionally it will freeze and report a connection problem in big red letters. The 3 green lights on my modem will stay on, but the two orange activity lights go from nearly solid orange to a few blips. This will usually last for anything up to 30 seconds. And then the modem will spring back into life, and the game will resume. This can happen on any server, located anywhere in the UK or in Europe.
This has been happening for probably around 8 weeks now. I will usually get these freezes at least twice in an evening.
Specs are:
Athlon 2500
512M
Original 3COM modem connected via onboard network card. I've been on NTL broadband for years.
Win2k last sp
Sygate firewall
No hardware router
No virus/adware scanner
I'm not at my PC at the moment, so I can't post any tracerts or other details. However, I can easily get them when I'm there this evening.
I haven't phoned tech support yet. I thought I'd come here first and get some pointers to try and at least diagnose what the problem may be before contacting NTL.
I'm assuming that my PC is OK given that the activity lights on the modem report a lot less activity during these freeze periods. Beyond that though I don't have the knowledge to diagnose.
Can anyone help on this please ?
I'm having a problem where my network seems to "freeze". I'm assuming its the downstream, but I don't have the knowledge to confirm this.
For example, during playing a game of HalfLife (Natural Selection), occasionally it will freeze and report a connection problem in big red letters. The 3 green lights on my modem will stay on, but the two orange activity lights go from nearly solid orange to a few blips. This will usually last for anything up to 30 seconds. And then the modem will spring back into life, and the game will resume. This can happen on any server, located anywhere in the UK or in Europe.
This has been happening for probably around 8 weeks now. I will usually get these freezes at least twice in an evening.
Specs are:
Athlon 2500
512M
Original 3COM modem connected via onboard network card. I've been on NTL broadband for years.
Win2k last sp
Sygate firewall
No hardware router
No virus/adware scanner
I'm not at my PC at the moment, so I can't post any tracerts or other details. However, I can easily get them when I'm there this evening.
I haven't phoned tech support yet. I thought I'd come here first and get some pointers to try and at least diagnose what the problem may be before contacting NTL.
I'm assuming that my PC is OK given that the activity lights on the modem report a lot less activity during these freeze periods. Beyond that though I don't have the knowledge to diagnose.
Can anyone help on this please ?