marvel
02-08-2005, 16:24
Hi there,
Since friday I have been having intermittent connection with my 3mb sacm connection. I would get about 10 mins worth of connection before the modems lights would all flash as if it was reseting itself.
I am onto customer support as we speak, going thru the usual process i was asked to take out the feed cable to the modem. On this was a Forward path attenuator (10dB). I took this off and the connection has stayed for the longest time in a while.
Should this attenuator be on the back of the modem?? I work for BT with adsl and know that the equivilent versions that we have would knock a line of in some instances.
Also, I did have weird readings from my modem before, but ever since i have taken off this attenuator the readings look good compared to what i used to have. I have a previous thread somewheree about this.
My reading so far are:
Downstream Receive Power Level : 1.05 dBmv Downstream SNR : 34.38 dB Upstream Transmit Power Level : 53.25 dBmv
Is the attenuator the cause of my fault??
Since friday I have been having intermittent connection with my 3mb sacm connection. I would get about 10 mins worth of connection before the modems lights would all flash as if it was reseting itself.
I am onto customer support as we speak, going thru the usual process i was asked to take out the feed cable to the modem. On this was a Forward path attenuator (10dB). I took this off and the connection has stayed for the longest time in a while.
Should this attenuator be on the back of the modem?? I work for BT with adsl and know that the equivilent versions that we have would knock a line of in some instances.
Also, I did have weird readings from my modem before, but ever since i have taken off this attenuator the readings look good compared to what i used to have. I have a previous thread somewheree about this.
My reading so far are:
Downstream Receive Power Level : 1.05 dBmv Downstream SNR : 34.38 dB Upstream Transmit Power Level : 53.25 dBmv
Is the attenuator the cause of my fault??