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colombo
30-07-2005, 17:11
Hope some one can help. When I try to record through sky+ and try to watch another channel the message 'no satellite signal being recieved' comes up. I can watch the channnel being recorded but no other take the recording out of the planner and all channels are available again. I have tried downloading updates and have done a full reset but to no avail. Any ideas?

ian@huth
30-07-2005, 17:37
Hi and :welcome: to Cableforum.

Go to services and do a signal test in sytem setup to see if both streams are locked.

colombo
30-07-2005, 17:45
Hi
Input 2 lock indicator - not locked

ian@huth
30-07-2005, 18:06
Check that the connections are tight at the back of the box. You are only picking up one stream.

colombo
30-07-2005, 18:17
Both connections are in tight,though the plastic sheath is damaged on one of the input cables

ian@huth
30-07-2005, 18:47
Try a reboot of the digibox for starters to see if you then get both streams locked. If this doesn't work turn the box off, unscrew both connections and swap them over then restart the box and check to see if both are now locked.

zoombini
31-07-2005, 00:54
then if not working, call sky up..