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View Full Version : BB & DTV intermitant in Wallasey

garyparson
29-07-2005, 19:33
CH43 & 44 are having problems so I'm told. I have had them for three days now. Wish they'd hurry up and sort it out. I'd best press submit post before it goes off again..
KevAmiga
29-07-2005, 19:42
Est. Fix: 29/07/2005 23:15:

See how you go :)
garyparson
30-07-2005, 16:09
Still doing it.

(just rebooted the box and it's worked for a whole five mins! Got to go out so I'll have to test if it's still on later)

and that's all i got out of it.. what's going on???????????????????????????????????????????????? ????????????????????????????????????????????

get it fixed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

bloody modems are slow.
garyparson
30-07-2005, 20:13
Now I am almost constantly left with the network icon with a red cross through it. Great. I can dial up with modem but not through set top box. Says 'network cable unplugged'

I even tried newer drivers to no avail.
KevAmiga
30-07-2005, 20:21
Network cable unplugged... do you loose the MCNS light on the front of the STB?
nffc
30-07-2005, 21:28
they have electricity in Wallasey? :erm: ;)
garyparson
31-07-2005, 02:01
No the MCNS light on the set top box is still on.

I've even reinstalled the network card drivers.
KevAmiga
31-07-2005, 12:59
Tried a different Ethernet cable?
garyparson
31-07-2005, 19:40
I haven't got one. I've got an engineer coming out next friday but I want to know it's not my computers fault for sure. I'm guessing that the ammout of other people who have the same problem all of a sudden showing up on here means that it's not just me.

Dial up works fine and i'm away at the moment so I won't be able to check the status of it til next thursday. When I left it had been stable for a whole hour but that means nothing really. I'm hoping to hook another computer up to it to check how that goes but i only have one night to check it out.

Customer service was diabolical with any advice. I wish they'd hire people i could understand. but but ding ding ding doesn't mean crap to me.
Raistlin
31-07-2005, 22:02
<Snip> but but ding ding ding doesn't mean crap to me.

I don't get it.....what were they doing? Ringing bells at you down the phone as a special hi tech version of Morse code? :shrug:
garyparson
01-08-2005, 03:21
it might as well have been.