cambridge?

[byron_hinson]

Getting really slow loading of web sites as of 30 mins ago, nearly every site is as slow as treacle. Anyone else - CB4 area.

[Paul]

Have you tried an alternative proxy server ?

[byron_hinson]

yes, its the same for newsgroups etc too

[budwieser]

Getting really slow loading of web sites as of 30 mins ago, nearly every site is as slow as treacle. Anyone else - CB4 area.

CB1 is Ok Here Mate!:)

[byron_hinson]

Dreadful here, no better this morning either. Its news, sites and ftp that are slow.

[Paul]

Can you post a tracert to ntlworld.com

[KevAmiga]

PM me your MAC address from the bottom of the modem, i can take a look this morning.

Kev

[byron_hinson]

PM'ed you

Been at work all day and now returned home, connection is just as bad with some images not loading on sites, sites slow, newsgroups and FTP again.

Here is the tracert to ntlworld.com


Tracing route to www.ntlworld.com (http://www.ntlworld.com) [212.250.162.47]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 8 ms 38 ms 8 ms 10.252.111.254
3 9 ms 8 ms 8 ms cmbg-t2cam1-b-ge913.inet.ntl.com [80.1.202.205]

4 8 ms 8 ms 12 ms cmbg-t2core-b-ge-wan61.inet.ntl.com [80.1.201.15
3]
5 10 ms 9 ms 18 ms nth-bb-b-so-210-0.inet.ntl.com [62.253.188.197]

6 52 ms 18 ms 12 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 13 ms 15 ms 12 ms win-bb-b-so-500-0.inet.ntl.com [62.253.185.202]

8 14 ms 15 ms 14 ms win-dc-b-v900.inet.ntl.com [62.253.188.166]
9 78 ms 25 ms 40 ms www.ntlworld.com (http://www.ntlworld.com) [212.250.162.47]

Trace complete.
__________________

Just did a tracert to one of the many sites that are loading slow. BBC - and it took ages to do it, here are the results there:

Tracing route to newswww.bbc.net.uk [212.58.226.19]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 8 ms 7 ms 9 ms 10.252.111.254
3 * 7 ms 12 ms cmbg-t2cam1-a-ge913.inet.ntl.com [80.1.202.77]
4 8 ms * 8 ms cmbg-t2core-a-ge-wan61.inet.ntl.com [80.1.201.25
]
5 12 ms 12 ms 11 ms pop-bb-a-so-200-0.inet.ntl.com [62.253.188.193]

6 13 ms * 17 ms tele-ic-2-so-010-0.inet.ntl.com [62.253.185.86]

7 14 ms 27 ms 14 ms ntl-ge2-8.prt0.thdo.bbc.co.uk [212.58.239.217]
8 14 ms 13 ms 14 ms 212.58.238.153
9 13 ms * 18 ms news123.thdo.bbc.co.uk [212.58.226.19]

[Neil]

What have ntl Tech Support said about it?

[byron_hinson]

25 mins on the phone yesterday and I had to give up to do something else, will try again later if nothing comes from the mac address test.

[byron_hinson]

Well i've spoken to support who were useless. They asked me to run Robin Walkers test, the first time I did it, it showed I was running at 1mb speeds (I'm on 2mb broadband), as I explained to him, yesterday everything was fine. He made me reboot into safe mode with networking to run the same test, this time it showed 2mb service, but as I tried to explain, sometimes it is showing 1mb speeds, sometimes its showing 2mb speeds no matter if im in Safe mode or not. I even told him its doing the same on my Mac machine and that its not the computer!
__________________

Bit more info for anyone looking into it - if i download something from FTP, for a few seconds ill only get 1/2/3 KB's - then it'll go to the full 200kbs for the rest of the time.
__________________

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Byron Hinson>ping www.nthellworld.co.uk

Pinging nthellworld.co.uk [66.199.235.18] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.199.235.18:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Byron Hinson>ping www.cableforum.co.uk

Pinging cableforum.co.uk [66.199.235.18] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.199.235.18:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Byron Hinson>

Ping statistics for 66.199.235.18:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Byron Hinson>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=15ms TTL=117
Reply from 212.58.224.131: bytes=32 time=35ms TTL=117
Reply from 212.58.224.131: bytes=32 time=14ms TTL=117
Reply from 212.58.224.131: bytes=32 time=14ms TTL=117

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 35ms, Average = 19ms

C:\Documents and Settings\Byron Hinson>ping news.bbc.co.uk

Pinging newswww.bbc.net.uk [212.58.226.44] with 32 bytes of data:

Request timed out.
Reply from 212.58.226.44: bytes=32 time=13ms TTL=54
Reply from 212.58.226.44: bytes=32 time=14ms TTL=54
Reply from 212.58.226.44: bytes=32 time=14ms TTL=54

Ping statistics for 212.58.226.44:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 14ms, Average = 13ms

[byron_hinson]

Well for two days it works fine again. This morning its back to the same old problem!

[slowcoach]

I am sure these problems are due to maintenance, I have always had a perfect service until recently, last Friday during the early hours I lost connection for a few hours but usually it is just a problem accessing sites, again usually in the small hours. When it recovers the service is perfect. Generally the service is perfect during the daytime and evening with any problems appearing after 11.00pm which makes me think that work is being done during the time which will not affect most users. I am in Oldham by the way.

update:
Playing up earlier this morning, unable to access sites, when it recovered the service was going like a rocket, someone is definately twiddling some knobs somewhere along the line.

[Will73]

I'm in Cambridge CB4. Since upgrading to the 1Meg service from 300k several months ago, my speed, when tested, is always around the 720 - 760k mark. So i'm paying for 1Meg but getting a 750k service (which they used to offer). Anyone have any ideas why this might be? because I'm getting pretty ****ed off with it.

[nfs6600]

I'm in Cambridge CB4. Since upgrading to the 1Meg service from 300k several months ago, my speed, when tested, is always around the 720 - 760k mark. So i'm paying for 1Meg but getting a 750k service (which they used to offer). Anyone have any ideas why this might be? because I'm getting pretty ****ed off with it.

You mean the free upgrade that your not paying any extra money for?

[Slef]

You mean the free upgrade that your not paying any extra money for?

surely the fact of the free upgrade is immaterial; he is paying for a service that he is not getting seems to be the point!!
;)

[roddders]

i'm in cb4 as well and our conection has been slow for the last 2-3 days the robin walker speed test thing also shows me as 1mb when im on 2mb so will be ringing tec support for what they are worth tomorrow do this test and that test go into safe mode when i know there is nought wrong with my system oh well such is life.