Blueyonder and Packet Loss

[Highlander^]

Guys I been getting some bad packet loss lately, the guys at BY think its my pc, and at first I was sure it wasnt, however after doing a netstat recently and getting the result below im not so sure:

C:\Documents and Settings\Stuart Christie>netstat

Active Connections

Proto Local Address Foreign Address State
TCP home:1150 phoenix.cableforum.co.uk:http TIME_WAIT
TCP home:1154 www.wip.digitalriver.com:http (http://www.wip.digitalriver.com:http) TIME_WAIT
TCP home:1025 localhost:1028 ESTABLISHED
TCP home:1025 localhost:1029 ESTABLISHED
TCP home:1025 localhost:1031 ESTABLISHED
TCP home:1025 localhost:1051 ESTABLISHED
TCP home:1025 localhost:1055 ESTABLISHED
TCP home:1026 localhost:1052 ESTABLISHED
TCP home:1026 localhost:1056 ESTABLISHED
TCP home:1027 localhost:1053 ESTABLISHED
TCP home:1027 localhost:1057 ESTABLISHED
TCP home:1028 localhost:1025 ESTABLISHED
TCP home:1029 localhost:1025 ESTABLISHED
TCP home:1030 localhost:1058 ESTABLISHED
TCP home:1030 localhost:1059 ESTABLISHED
TCP home:1031 localhost:1025 ESTABLISHED
TCP home:1051 localhost:1025 ESTABLISHED
TCP home:1052 localhost:1026 ESTABLISHED
TCP home:1053 localhost:1027 ESTABLISHED
TCP home:1054 localhost:1060 ESTABLISHED
TCP home:1055 localhost:1025 ESTABLISHED
TCP home:1056 localhost:1026 ESTABLISHED
TCP home:1057 localhost:1027 ESTABLISHED
TCP home:1058 localhost:1030 ESTABLISHED
TCP home:1059 localhost:1030 ESTABLISHED
TCP home:1060 localhost:1054 ESTABLISHED
TCP home:1062 localhost:1063 ESTABLISHED
TCP home:1063 localhost:1062 ESTABLISHED

Please guys is there anyway to remove all of the localhost crap ??

I run windows XP Pro with windows firewall. I am NOT using a router.

I also did some tracerts and pings which are below:


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

ping www.bbc.co.uk (http://www.bbc.co.uk)

Pinging www.bbc.net.uk (http://www.bbc.net.uk) [212.58.224.81] with 32 bytes of data:

Reply from 212.58.224.81: bytes=32 time=19ms TTL=248
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.58.224.81:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 19ms, Average = 19ms

ping www.google.com (http://www.google.com)

Pinging www.l.google.com (http://www.l.google.com) [66.102.9.104] with 32 bytes of data:

Reply from 66.102.9.104: bytes=32 time=30ms TTL=244
Reply from 66.102.9.104: bytes=32 time=30ms TTL=244
Reply from 66.102.9.104: bytes=32 time=29ms TTL=244
Request timed out.

Ping statistics for 66.102.9.104:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 30ms, Average = 29ms
ping www.ebay.co.uk (http://www.ebay.co.uk)

Pinging hp-intl-uk.ebay.com [66.135.208.96] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.135.208.96:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Stuart Christie>





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tracert www.bbc.co.uk (http://www.bbc.co.uk)

Tracing route to www.bbc.net.uk (http://www.bbc.net.uk) [212.58.224.55]
over a maximum of 30 hops:

1 12 ms 8 ms 11 ms 10.138.64.1
2 7 ms 7 ms 7 ms gsr01-ud.blueyonder.co.uk [62.31.112.33]
3 22 ms 19 ms 20 ms edi-udd-pos.telewest.net [194.117.136.14]
4 * 20 ms 20 ms 194.117.136.209
5 14 ms 15 ms 14 ms 194.117.136.178
6 19 ms 21 ms 19 ms tele1-know-rab.telewest.net [194.117.136.158]
7 21 ms 21 ms 22 ms 194.117.148.171
8 * * * Request timed out.
9 21 ms 24 ms 19 ms www9.thdo.bbc.co.uk [212.58.224.55]

Trace complete.
tracert www.google.co.uk (http://www.google.co.uk)

Tracing route to www.l.google.com (http://www.l.google.com) [216.239.59.99]
over a maximum of 30 hops:

1 7 ms 7 ms 8 ms 10.138.64.1
2 7 ms 8 ms 8 ms gsr01-ud.blueyonder.co.uk [62.31.112.33]
3 22 ms 20 ms 19 ms edi-udd-pos.telewest.net [194.117.136.14]
4 22 ms 22 ms 21 ms 194.117.136.209
5 * 13 ms 15 ms 194.117.136.178
6 20 ms 20 ms 19 ms tele1-know-rab.telewest.net [194.117.136.158]
7 20 ms 20 ms 28 ms 194.117.148.251
8 88 ms 29 ms 30 ms 216.239.49.254
9 * 35 ms 30 ms 216.239.48.158
10 32 ms 29 ms 34 ms 216.239.49.117
11 29 ms * * 216.239.59.99
12 30 ms 30 ms 30 ms 216.239.59.99

Trace complete.
tracert www.yahoo.co.uk (http://www.yahoo.co.uk)

Tracing route to www.euro.yahoo.akadns.net (http://www.euro.yahoo.akadns.net) [217.12.3.11]
over a maximum of 30 hops:

1 * * 8 ms 10.138.64.1
2 7 ms 7 ms 8 ms gsr01-ud.blueyonder.co.uk [62.31.112.33]
3 20 ms 19 ms 20 ms kno-cas-udd-pos.telewest.net [194.117.136.98]
4 20 ms 20 ms 19 ms 194.117.136.178
5 19 ms 20 ms 20 ms tele1-know-rab.telewest.net [194.117.136.158]
6 20 ms 20 ms 20 ms eu-gw1.telewest.net [194.117.136.186]
7 * 19 ms 20 ms 83.245.126.13
8 20 ms 20 ms 20 ms bas1.101.the.yahoo.com [217.12.0.233]
9 19 ms 19 ms 20 ms vl8.bas1.ukl.yahoo.com [217.12.0.177]
10 21 ms 19 ms 19 ms alteon2.34.ukl.yahoo.com [217.12.6.7]
11 * 24 ms 20 ms www2.vip.ukl.yahoo.com [217.12.3.11]

Trace complete.

Thanks for any help in advance - really sorry about the long post.

I have ran spybot adaware and AVG antivirus all of which are installed on my pc and are running regularly

Thanks again



Stu

[MovedGoalPosts]

:welcome: to cable forum

Not really sure what most of that means but by bumping this thread hopefully someone else could see it.

Can you confirm are you connecting to a cable modem or Set Top Box for your boradband, and does your PC have ethernet or USB connection (Ethernet is most definitely preferred, as it uses dedicated hardware on the card rather than the software and other general resources of the PC)

[Highlander^]

Yea I am using a cable modem and ethernet connection.

Cheers

[Stuart]

Guys I been getting some bad packet loss lately, the guys at BY think its my pc, and at first I was sure it wasnt, however after doing a netstat recently and getting the result below im not so sure:

C:\Documents and Settings\Stuart Christie>netstat

Active Connections

Proto Local Address Foreign Address State
TCP home:1150 phoenix.cableforum.co.uk:http TIME_WAIT
TCP home:1154 www.wip.digitalriver.com:http (http://www.wip.digitalriver.com:http) TIME_WAIT
TCP home:1025 localhost:1028 ESTABLISHED
<snip>
Please guys is there anyway to remove all of the localhost crap ??
<snip>

Can't really help with the problem as such, but I will say that the "localhost crap" wouldn't affect your connection as it's handled by Windows by using a virtual network adaptor that just connects to itself.

Basically, several Windows program use this virtual NIC to communicate with themselves and other programs..

[Highlander^]

Surely there must be a way to remove these ?? Blueyonder support this is spyware and theres nothing wrong with their network. They are saying its my pc thats to blame for my connection problem. but ive ran spyware, virus checks, installed a different firewall to windows one... everything seems to check out ok..

I am kso frustrated...


Anyone else able to help ??

[Highlander^]

Really sorry to bump this up to the top again... I am still having major problems with all this localhost stuff on my pc. I have psoken to 10 online mfriend and had them all run the netstat command. NONE of the have more than 5 localhost things in there... Im thinking this is whats causing my pc to be so poor.

Please help someone who is in the know!!!!

I use my connection for online gaming, and im on the verge of switching to adsl :(

[Silent-One]

I run windows XP Pro with windows firewall. I am NOT using a router. Xp has a messenger service that runs in the background (this is not releated to the "windows instant messenger").
Have you you disabled it?? If not, go into control panel,admin tools,....
A window pops up with a large listing of internal programs that may/may not be running. scroll down the list to you get to messenger, right click and choose properties, set it as disabled and apply. If it is running then click on stop.
After you have done all this restart your machine.

Xp firewall is not the greatest of them all, try d/loading zonealarm (it's free) and install that.

Once you have done all that try netstat again and see if it made any difference.

If you wanted you could just reformat your machine and reinstall XP, do netstat after each time you install something.

When you installed spybot did you go into the settings and made sure that everything was classed as " don't ignore "

Spybot does have 3rd party spyware in it...it warns you not to disable it when youi 1st start useing spybot as it may affect the running of it. Well i've right clicked on all the tabs in the ignore section and clciked unselect all.

Chris

[Stuart]

Spybot does have 3rd party spyware in it...it warns you not to disable it when youi 1st start useing spybot as it may affect the running of it. Well i've right clicked on all the tabs in the ignore section and clciked unselect all.

Chris

AFAIK, spybot doesn't use spyware at all (it would be hypocritical for a program designed to combat spyware to use it itself). IIRC Spybot does warn you that if you have any software that uses spyware legitimately (such as programs funded by advertising), then deleting that spyware may disable them. It also warns you that if you have any other anti spyware programs, their signature files may generate false spyware warnings.

[Silent-One]

Yes, your right...i'd misread that...oops but on the other hand if you look in the advance settings......
I reinstalled it and now able to see the following "ticked to ignore" in the products section

CDilla (twice)
New.Net
SideStep

so i'd still select "desect all" to ignore nothing

Chris