John C
28-06-2005, 16:46
Just a quick question regarding this - I've had problems with my broadband connection since Friday (XP reports limited or no connectivity, releasing/renewing DHCP has no effect).
I spoke to NTL support last night, and they left me with the suggestion that I contact my PC vendor. One thing that didn't occur to me to check with them was whether the fact that the middle LED on my STB either flashes, or is off completely indicates a problem with the STB rather than my PC... (Support told me that the STB was fine, so far as they could see, but that was towards the end of the converstation).
I've picked up some more troubleshooting tips from posts here which I'll try tonight (thanks everybody!) but in the meantime, it'd be useful to know whether the STB is telling me something I should know (before I go re-installing windows, that is... :) )
Thanks for any help.
I spoke to NTL support last night, and they left me with the suggestion that I contact my PC vendor. One thing that didn't occur to me to check with them was whether the fact that the middle LED on my STB either flashes, or is off completely indicates a problem with the STB rather than my PC... (Support told me that the STB was fine, so far as they could see, but that was towards the end of the converstation).
I've picked up some more troubleshooting tips from posts here which I'll try tonight (thanks everybody!) but in the meantime, it'd be useful to know whether the STB is telling me something I should know (before I go re-installing windows, that is... :) )
Thanks for any help.