danielclode
20-06-2005, 11:23
Hi guys,
Need some help please! He had broadband put in today but its playing complete havoc. We're trying to set it up,
When i run the install CD it will not authenticate my user details. Alos, when i try to go to 80.5.178.26 the page hangs and it does not let me go to the page. I Have tried calling several times and they say it is a setting on my laptop. Yet i tried going to this page at work on the same laptop and it lets me see the page but will obvouisly not let me register, so would indicate not a laptop issue
All firewalls/AV have been turned off, and i also tried pinging bbc.co.uk which does ping, showing that all the connections are fine surely.
Any suggestions would be greatly appreciated as NTL just say a laptop issue, i even tried another machine at home and this can up with the same problems?
Thanks in advance
Need some help please! He had broadband put in today but its playing complete havoc. We're trying to set it up,
When i run the install CD it will not authenticate my user details. Alos, when i try to go to 80.5.178.26 the page hangs and it does not let me go to the page. I Have tried calling several times and they say it is a setting on my laptop. Yet i tried going to this page at work on the same laptop and it lets me see the page but will obvouisly not let me register, so would indicate not a laptop issue
All firewalls/AV have been turned off, and i also tried pinging bbc.co.uk which does ping, showing that all the connections are fine surely.
Any suggestions would be greatly appreciated as NTL just say a laptop issue, i even tried another machine at home and this can up with the same problems?
Thanks in advance