Suvro
22-05-2005, 14:55
Can anyone please advise me as to where I may be able to purchase a replacement ac adaptor for my NTL stand alone cable modem ?
After spending over 3 hours on the phone with customer support at NTL, I was advised I might be better off just buying a replacement ac adaptor myself from a high street store, because the only way NTL can give me an ac adaptor will be by sending an engineer around my house, which may incurr a callout fee of anything from around £20-60 if it is found that it is our fault that the ac adaptor is no longer working properly.
Also, I was told that they are unable to just mail me a replacement ac adaptor and one can only be given via an engineer visiting my house.
I had a look around Maplins, Dixons, B&Q and various other local electronics stores, but it seems that a 10volt ac adaptor is something they just don't stock.
I thank anyone in advance for their help.
After spending over 3 hours on the phone with customer support at NTL, I was advised I might be better off just buying a replacement ac adaptor myself from a high street store, because the only way NTL can give me an ac adaptor will be by sending an engineer around my house, which may incurr a callout fee of anything from around £20-60 if it is found that it is our fault that the ac adaptor is no longer working properly.
Also, I was told that they are unable to just mail me a replacement ac adaptor and one can only be given via an engineer visiting my house.
I had a look around Maplins, Dixons, B&Q and various other local electronics stores, but it seems that a 10volt ac adaptor is something they just don't stock.
I thank anyone in advance for their help.