Earwig
11-05-2005, 20:26
Ever since I upgraded to the 3MB service my upload has been very poor.
Somethimes it can work absolutely brilliantly and run at 36KB/s till the cows come home, but at other times (Most of the time) it runs between 1-12KB/s.
It does this with NO downloading atall so the line is not saturated by me.
I have spoken to several people at NTL tech over the months and have been told it is my pc etc etc.....
But out of those several people I have managed to find 2 of them (1 was the MANAGER who's name I have) that say it is NOT my PC and that it is the NETWORK UTILISATION.
With him (The manager) on the phone I started to upload to my NTL webspace and as soon as I started the Network utilisation jumped by 80%!!!!!
This obviously accounts for my problem as if I am using 80% of it when I am uploading what the hell is it going to be like when the rest of the people on my network start to upload?? I have been told that there are 120 Modems on my network and I am using all the bandwidth by myself for upload??
From here I was told that NTL only support the download and that as I was getting no problems with download there was nothing they can do?
It is getting to the stage now where I am beginning to tear my hair out in frustration as I simply cannot upload atall.....If I use P2P I cannot upload at a steady rate, if my girlfriend wants to upload her pictures from the camera to a secure server it takes 10 Minutes to upload 2MB or less.....
Is this right?? Do they not gaurentee uploads??
I would not really expect to get 36KB/s all day everyday but maybe somewhere between 27-36KB/s would not be to much to expect?
I really want to stay with NTL because the Download speeds are exceptional but if I cannot upload at a steady rate then there is no point? No matter where I turn I just get blanked and this last one seems to be a wall that I may not get through......
CAn anyone help with what I have been told? True or otherwise? Can anyone fix my upload? Ignition was a great help in fixing download before xmas :D
Any help/advice greatly appreciated. And thanks for taking the time to listen to me moan. :o :)
Somethimes it can work absolutely brilliantly and run at 36KB/s till the cows come home, but at other times (Most of the time) it runs between 1-12KB/s.
It does this with NO downloading atall so the line is not saturated by me.
I have spoken to several people at NTL tech over the months and have been told it is my pc etc etc.....
But out of those several people I have managed to find 2 of them (1 was the MANAGER who's name I have) that say it is NOT my PC and that it is the NETWORK UTILISATION.
With him (The manager) on the phone I started to upload to my NTL webspace and as soon as I started the Network utilisation jumped by 80%!!!!!
This obviously accounts for my problem as if I am using 80% of it when I am uploading what the hell is it going to be like when the rest of the people on my network start to upload?? I have been told that there are 120 Modems on my network and I am using all the bandwidth by myself for upload??
From here I was told that NTL only support the download and that as I was getting no problems with download there was nothing they can do?
It is getting to the stage now where I am beginning to tear my hair out in frustration as I simply cannot upload atall.....If I use P2P I cannot upload at a steady rate, if my girlfriend wants to upload her pictures from the camera to a secure server it takes 10 Minutes to upload 2MB or less.....
Is this right?? Do they not gaurentee uploads??
I would not really expect to get 36KB/s all day everyday but maybe somewhere between 27-36KB/s would not be to much to expect?
I really want to stay with NTL because the Download speeds are exceptional but if I cannot upload at a steady rate then there is no point? No matter where I turn I just get blanked and this last one seems to be a wall that I may not get through......
CAn anyone help with what I have been told? True or otherwise? Can anyone fix my upload? Ignition was a great help in fixing download before xmas :D
Any help/advice greatly appreciated. And thanks for taking the time to listen to me moan. :o :)