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ps2mint
29-04-2005, 07:42
I have ntl bb (1mg) and the d/s light has stopped flashing - sync and rdy are constantly on. Slow connection exists to sites.

Any help/ideas will be helpful!

By the way, i live in the WS14 area.
Neil
29-04-2005, 08:03
1) What modem do you have?

2) Are you experiencing any problems other than websites?

3) If yes, have you reported them to ntl?

4) If yes, what did they say?

5) :welcome: to the site. :)

[Edit]

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/lights.html

Try changing your proxy: http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#sidestep
ps2mint
29-04-2005, 08:17
Thanks for the reply.

Modem is ntl:home 200

No, only problem is websites - e-mail's working fine.

Phoned up ntl bb technical support. Went through trouble shoot, said it was the PC that was causing the prob - dont believe this though!

How do u change the proxy?

Many thanks.
Neil
29-04-2005, 08:25
How do u change the proxy?

Follow the 2nd link I gave in my initial post, the details of how to do it are there.

[Edit]-And here's a list of proxies to choose from: http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#ntl :)
__________________

Phoned up ntl bb technical support. Went through trouble shoot, said it was the PC that was causing the prob - dont believe this though!

Me either, did you get the person's name that you spoke to?
ps2mint
29-04-2005, 16:19
Changed proxy - still doing the same thing. D/S light not flashing etc!

Any other ideas would be grateful.

Browsing still slow!
Raistlin
29-04-2005, 16:34
Have you tried a complete reboot? (modem and PC)
__________________

:welcome: btw
ps2mint
29-04-2005, 16:38
Yes, restarted computer and disconnected modem from power for 5 mins.
Raistlin
29-04-2005, 16:43
Run the speed test here and let us know what result you get:

http://www.dslzoneuk.net/speedtest.php
__________________

Or this one:

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html
ps2mint
29-04-2005, 16:45
Actually now running over 1000kb

Speed is now fine.

Does it matter that this D/S light is not working?

Will it affect my service in any way?
Raistlin
29-04-2005, 16:46
Not sure, if the service itself is fine then I wouldn't worry about it too much.....

Maybe..... ;)
ps2mint
29-04-2005, 16:48
Thanks for ure help!
paulyoung666
29-04-2005, 17:17
could be something as simple as a blown led :erm: :D
ps2mint
29-04-2005, 17:31
Sorry to sound stupid, but what is a blown led??!!
paulyoung666
29-04-2005, 17:32
Sorry to sound stupid, but what is a blown led??!!


sorry on my part , light emitting diode , on the box :)
daxx
30-04-2005, 00:20
Sorry to sound stupid, but what is a blown led??!!

"light" as referred to in your original post
ps2mint
04-05-2005, 17:55
Spoken to my friend who has NTL in the same area. His D/S light is flashing as per normal. Does anybody think my modem has broken, and is it worth getting NTL out to change it?
paulyoung666
04-05-2005, 17:58
Spoken to my friend who has NTL in the same area. His D/S light is flashing as per normal. Does anybody think my modem has broken, and is it worth getting NTL out to change it?


if it is workking ok then whay bother , is it working ok ???? :)
ps2mint
04-05-2005, 19:24
I have slow browsing, some sites fail to load