John S
03-04-2005, 17:01
Hi,
About a fortnight ago my internet connection went AWOL this time with the status lights working. Last week it was always down in the morning and evening. Now this weekend it id down in the morning and evening and when I log in after a few hours.
I rang NTL and was put onto an Asian person who I had difficulty understanding. After 15 minutes of getting nowhere ( I am fairly conversant with computers and NTL always putting the blame on my Computer when the faulty is always is at NTL's end) the operator asked if he could speak to someone else in my house. I tried to be calm and told him about my previous connection problem history. After another 15 minutes getting nowhere he then told me to phone Microsoft about a winsock error.
Before phoning Microsoft I tried my connection again and lo and behold it was working but again went down in the evening.
This morning it was down again so instead of phoning Microsoft I reinstalled my Broadband connection with a new IP address and lo and behold it worked again and very fast it was too. Until this afternoon it was down again so I reinstalled it again and now its working again.
Any ideas anyone, by the way Im in Swansea on the Cwmbwrla UBR and thers are major roadworks on Cockett road and Carmarthen road 2 of major northern corridors here into the city.
John S.
About a fortnight ago my internet connection went AWOL this time with the status lights working. Last week it was always down in the morning and evening. Now this weekend it id down in the morning and evening and when I log in after a few hours.
I rang NTL and was put onto an Asian person who I had difficulty understanding. After 15 minutes of getting nowhere ( I am fairly conversant with computers and NTL always putting the blame on my Computer when the faulty is always is at NTL's end) the operator asked if he could speak to someone else in my house. I tried to be calm and told him about my previous connection problem history. After another 15 minutes getting nowhere he then told me to phone Microsoft about a winsock error.
Before phoning Microsoft I tried my connection again and lo and behold it was working but again went down in the evening.
This morning it was down again so instead of phoning Microsoft I reinstalled my Broadband connection with a new IP address and lo and behold it worked again and very fast it was too. Until this afternoon it was down again so I reinstalled it again and now its working again.
Any ideas anyone, by the way Im in Swansea on the Cwmbwrla UBR and thers are major roadworks on Cockett road and Carmarthen road 2 of major northern corridors here into the city.
John S.