NT Hell

[mobby]

Ordered NTL freedom broadband back in Dec. 04. Spent next 4 weeks attempting to connect to the service at premium rate, inpet customer sevice. Eventually sent modem back and cancelled no existent service as they were in breach of contract, i.e. not providing me with internet access/ rectifying modem & line problems. Asked them in writing and over the phone to disconnect service. I am unable to get another broadband package as they still have not freed up my phone line. Have attempted to get migration code, but they keep fobbing me off saying only a customer service manager can give me one. I have been waiting weeks for several promised callbacks. Any advice please?

Thanks in advance

Mobby

[Ben]

Ah things havn't changed much at NTL have they :p:

This (http://www.cableforum.co.uk/board/article.php?a=28) list of contacts might help you sort something out..

Apart from that someone i'm sure will come along and give you some good advise.

Welcome to the site btw :)