carlingman
07-12-2004, 23:03
Stumbled across a nice "free" small excel based program for calculating staffing levels and other stats for use within a call centre enviroment.
Linky here (http://www.erlang.co.uk/downloads/ccc.zip)
Maybe of use to employers and employees.
:D
Linky here (http://www.erlang.co.uk/downloads/ccc.zip)
Maybe of use to employers and employees.
:D