When are the computers going to be back up and running??

[Nidge]

Phoned Tech support this morning only to be told the system was down and would be so for the next few weeks, I got through to India again to speak to a nice woman who knew nothing about Broadband, after half an hour on the phone trying to tell her I needed an engineer she said I've got to put you through to another department :shocking: :shocking: :shocking: I got through only for her to come back on the line and say sorry I cant seem to get you put through. Got to phone back in the morning to book a engineer call.

[Bill C]

Phoned Tech support this morning only to be told the system was down and would be so for the next few weeks, First i have heard of it. When i finished work on Friday all was back up and working :). There is no way our system would be down for a couple of weeks. Someone has told you wrong.

[Chris W]

First i have heard of it. When i finished work on Friday all was back up and working :). There is no way our system would be down for a couple of weeks. Someone has told you wrong.

:no:

there are problems booking engineer requests at the moment, although the system upgrades are now finished

[Nidge]

First i have heard of it. When i finished work on Friday all was back up and working :). There is no way our system would be down for a couple of weeks. Someone has told you wrong.


If you phone the number it will tell you the same as it did me.

[Nidge]

:no:

there are problems booking engineer requests at the moment, although the system upgrades are now finished

Why are the calls being routed to India first??

[noraahog]

hmmm I have the same problem here in glasgow.... its been 3 days since i registered and I still can't get a registered ip address....