Upgrading online?

[smicer07]

Yesterday I upgraded to 700k online, from 256. I got an email saying it'd be done within 24 hours, then they'd email to let me know. Received nothing. How long does it normally take? I'm just on cable modem.

[smicer07]

Called them up. Sorted.

[Tricky]

Wasn't aware you got an email but could be wrong. Have you checked the modem config. to see what it thinks? Has your speed changed?