rovert
19-10-2004, 17:25
Reformatting of my hard disc following a windows problem last week led to the loss of my broadband connection. I am running Windows ME with IE 5.5 and now using Norton Internet Security 2005.
During 2 lengthy phone calls to the cable modem helpline efforts were made to retrieve the drivers from my original broadband installation disc and this eventually succeeded with the help of the second operator. Both Operators were very keen that I should download Broadband Medic to help troubleshoot future problems. I was a little wary of doing this given my previous experience with Correct Connect which I eventually uninstalled, but I succumbed yesterday.
Since Broadband Medic was installed I am having problems shutting down my PC. More often than not I end up with the blue screen advising a windows error which always seems impossible to recover from. An improper shutdown is therefore the result. Does anyone know if this is likely to be caused by Broadband Medic? Should I simply uninstall it or is it worth having?
During 2 lengthy phone calls to the cable modem helpline efforts were made to retrieve the drivers from my original broadband installation disc and this eventually succeeded with the help of the second operator. Both Operators were very keen that I should download Broadband Medic to help troubleshoot future problems. I was a little wary of doing this given my previous experience with Correct Connect which I eventually uninstalled, but I succumbed yesterday.
Since Broadband Medic was installed I am having problems shutting down my PC. More often than not I end up with the blue screen advising a windows error which always seems impossible to recover from. An improper shutdown is therefore the result. Does anyone know if this is likely to be caused by Broadband Medic? Should I simply uninstall it or is it worth having?