Packet Loss / Gaming : East Midlands/Leicester

[pallys]

Hello, from Leicester
got packet loss to gaming servers across Europe, XS4ALL in nl etc.
is choppy gameplay in quake 3, red lines on lagometer everywhere
uk servsers are fine though

I have tournament game in 1 hour can it be fixed ? :confused:

:td:

[Paul]

I have tournament game in 1 hour can it be fixed ? :confused: :td:Unlikely, if uk servers are ok then it's not going to be an ntl problem, but a uk-us link problem. Can you post a tracert ?

[pallys]

thx for reply.
seems its fixed now, just 2hrs too late :(

[Thorny]

Over the last 2 weeks I have been getting really bad pings on game servers at peak times. It never use to do that. 700+ ping on CS and UT2k4.
NTL service really is terrible. To be honest I cant see them lasting much longer at this rate. I am currently waiting for BT to install a line so I can finally get away from the shackles of NTL and generally extreemly poor internet service. 5 engineers in the last year is all it took to get me to use pipex. I ant wait for it to activate :)

[Ignition]

Private message me some MAC or preferably IP addresses and will have a look. However I'll point out to you guys that for some Universitys the new semester started.. oo.. about 2 weeks ago?

Enjoy Thorny and God help you if you have to call their customer 'service' lines ;) If you ever email them ask for a receipt, if you are lucky 2 - 3 days later you'll get a receipt indicating 'deleted without read' :D

[devZero]

I dont believe this... I just wrote a long story about how this has been happening to me since 10-08-04, lots of text, blood, sweat and tears only for this forum to eat it all up in a error!

Anyway here's the short version:
- Problem started 10-08-04
- Tech support pinged the modem (my computer was off) and saw the problem
- Apparently the "Northwood" UBR is over used
- No ETA on when It will be fixed
- I'm NOT happy as I pay for this service for GAMING (cannot be done at peak times)
- I have cable tv on the same cable with a splitter (all installed by ntl, dont think this matters though)

Any help would be lovely.

[Thorny]

Here ya go, hows this for S**t connectivity.
Im not uploading or downloading while I am doing this, I am monitoring my bandwidth at the same time to make sure there is nothing maxing my connection.

Reply from 212.42.13.21: bytes=32 time=724ms TTL=56
Reply from 212.42.13.21: bytes=32 time=422ms TTL=56
Reply from 212.42.13.21: bytes=32 time=13ms TTL=56
Reply from 212.42.13.21: bytes=32 time=189ms TTL=56
Reply from 212.42.13.21: bytes=32 time=230ms TTL=56
Reply from 212.42.13.21: bytes=32 time=65ms TTL=56
Reply from 212.42.13.21: bytes=32 time=257ms TTL=56
Reply from 212.42.13.21: bytes=32 time=13ms TTL=56
Reply from 212.42.13.21: bytes=32 time=12ms TTL=56
Reply from 212.42.13.21: bytes=32 time=251ms TTL=56
Reply from 212.42.13.21: bytes=32 time=179ms TTL=56
Reply from 212.42.13.21: bytes=32 time=12ms TTL=56
Reply from 212.42.13.21: bytes=32 time=94ms TTL=56
Reply from 212.42.13.21: bytes=32 time=12ms TTL=56
Reply from 212.42.13.21: bytes=32 time=228ms TTL=56
Reply from 212.42.13.21: bytes=32 time=108ms TTL=56
Reply from 212.42.13.21: bytes=32 time=121ms TTL=56
Reply from 212.42.13.21: bytes=32 time=18ms TTL=56
Reply from 212.42.13.21: bytes=32 time=108ms TTL=56
Reply from 212.42.13.21: bytes=32 time=368ms TTL=56
Reply from 212.42.13.21: bytes=32 time=177ms TTL=56
Reply from 212.42.13.21: bytes=32 time=217ms TTL=56
Reply from 212.42.13.21: bytes=32 time=64ms TTL=56
Reply from 212.42.13.21: bytes=32 time=197ms TTL=56
Reply from 212.42.13.21: bytes=32 time=135ms TTL=56
Reply from 212.42.13.21: bytes=32 time=186ms TTL=56
Reply from 212.42.13.21: bytes=32 time=407ms TTL=56
Reply from 212.42.13.21: bytes=32 time=222ms TTL=56
Reply from 212.42.13.21: bytes=32 time=72ms TTL=56
Reply from 212.42.13.21: bytes=32 time=195ms TTL=56
Reply from 212.42.13.21: bytes=32 time=483ms TTL=56
Reply from 212.42.13.21: bytes=32 time=311ms TTL=56
Reply from 212.42.13.21: bytes=32 time=148ms TTL=56
Reply from 212.42.13.21: bytes=32 time=186ms TTL=56
Reply from 212.42.13.21: bytes=32 time=311ms TTL=56
Reply from 212.42.13.21: bytes=32 time=518ms TTL=56
Reply from 212.42.13.21: bytes=32 time=179ms TTL=56
Reply from 212.42.13.21: bytes=32 time=159ms TTL=56
Reply from 212.42.13.21: bytes=32 time=13ms TTL=56
Reply from 212.42.13.21: bytes=32 time=212ms TTL=56
Reply from 212.42.13.21: bytes=32 time=101ms TTL=56
Reply from 212.42.13.21: bytes=32 time=192ms TTL=56
Reply from 212.42.13.21: bytes=32 time=337ms TTL=56
Reply from 212.42.13.21: bytes=32 time=14ms TTL=56
Reply from 212.42.13.21: bytes=32 time=13ms TTL=56
Reply from 212.42.13.21: bytes=32 time=361ms TTL=56

Ping statistics for 212.42.13.21:
Packets: Sent = 46, Received = 46, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 724ms, Average = 192ms

This is a UK game server. Its not just this server, its the same on every single server at the time of this. So I guess its NTL.
Ill have my BT line next week but will have ntl aswell for another month. So I think ill go over my 1 gig a day cap a little :)

[Ignition]

Private message me some MAC or preferably IP addresses and will have a look.<snipped rest>

Muchly more productive than posting bloody huge strings of pings which don't get read (by me personally) anyway - the max, min and average bit is quite adequate ;)

Pretty please if you want this given attention give me a clue - there are plenty of uBRs in Leicester and I don't really have the time to look through all of them for overutilisation or imbalance.

[Thorny]

Wh well

[Ignition]

Thorny, you aren't in Leicester so probably different issue in your case.

In any case I have done some work on your connection, no overutilisation at all and the local network is good where you are, pings to your cable modem are sweet.

I've done a minor tweak, let me know how it runs, repeateded this in PM.

Patience is a virtue also, feel free to chase me up in PM as it's far more likely to get a quicker response and please remember I have a job and a family as well as cableforum so am not always on here as often as I'd like nor can I always work on issues quickly.

[Thorny]

Thanks for taking a look.
Yeah 90% of the time its great pings and good connection. Its just that 10% when all the clan matches are and when all my friends play :)