neilsby
05-10-2004, 13:27
Hi there,
I'm subscribed to the 1.5mb NTL STB broadband service and I want to share the connection between 2 PCs and a laptop. I'm confused about one thing: Will I have to register each computer connected to the router with the STB or do I register the router. Also, if I have to register each computer is there a limit to how many computers can be registered and how can computers be unregistered from the STB. If this makes no sense then it's because I don't understand the registration process.
I recently found that the USB ethernet converter connecting my computer to the STB was the cause of all my apparent hang-up problems, I connected the ethernet cable directly to the LAN card on my computer and the STB recognised it as a new computer and asked for a new name to recognise the computer by (so I now have the computer registered twice!)
I'd be very grateful for any help, I can't stomach the idea of waiting for an hour on the phone again, not that i'm complaining, I know how busy call centres can get. In fact NTL is better than the majority of companies, but the whole industry needs an overhaul if you ask me.
Thanks.
I'm subscribed to the 1.5mb NTL STB broadband service and I want to share the connection between 2 PCs and a laptop. I'm confused about one thing: Will I have to register each computer connected to the router with the STB or do I register the router. Also, if I have to register each computer is there a limit to how many computers can be registered and how can computers be unregistered from the STB. If this makes no sense then it's because I don't understand the registration process.
I recently found that the USB ethernet converter connecting my computer to the STB was the cause of all my apparent hang-up problems, I connected the ethernet cable directly to the LAN card on my computer and the STB recognised it as a new computer and asked for a new name to recognise the computer by (so I now have the computer registered twice!)
I'd be very grateful for any help, I can't stomach the idea of waiting for an hour on the phone again, not that i'm complaining, I know how busy call centres can get. In fact NTL is better than the majority of companies, but the whole industry needs an overhaul if you ask me.
Thanks.