STB being swapped for SACM but who contacts me?

[scoobydoo[uk]]

After having problems with my broadband connection through my STB, ive been told that im getting a SACM as a replacement, the enigneer came on Thursday and sorted this out for me, but he said it would take between 5 - 10 days to get the SACM.

In the meantime who do I contact to make sure this is going through ok, I havent heard anything from NTL as yet to make a appointment etc to fit the SACM.

[scrotnig]

']After having problems with my broadband connection through my STB, ive been told that im getting a SACM as a replacement, the enigneer came on Thursday and sorted this out for me, but he said it would take between 5 - 10 days to get the SACM.

In the meantime who do I contact to make sure this is going through ok, I havent heard anything from NTL as yet to make a appointment etc to fit the SACM.
Chances are you may have to ring and arrange it. depends on your region.

If you PM me your details I will check on Monday if it's been arranged and if not, I can arrange it.