Broadband connection problems in manchester

[staple]

i guess someone know's whats going on have a cable modem and been having probs over the last few weeks with connection on and off like a yo yo
was fine last week now it's started again
every few mins going offline then back online again
is there upgrading work been done in my area

[carlingman]

i guess someone know's whats going on have a cable modem and been having probs over the last few weeks with connection on and off like a yo yo
was fine last week now it's started again
every few mins going offline then back online again
is there upgrading work been done in my area

Firstly :welcome:

Can you give us some more details.

What Modem do you have and how are you connecting USB or Ethernet and what are the status of the lights doing on the Modem when you lose the connection.

:D

[Florence]

:welcome: staple to the forums.

Where in Manchester as I have had no problems tonight.

do a tracert to ntlworld.com
This is mine from tameside area.

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.168.0.1
2 10 ms 10 ms 10 ms 10.11.32.1
3 10 ms 10 ms 10 ms oldh-t2cam1-b-ge-wan51-120.inet.ntl.com [80.5.16
4.209]
4 10 ms 10 ms 10 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
5 10 ms 10 ms 10 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

6 11 ms 20 ms 10 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

7 10 ms 10 ms 10 ms win-dc-a-v900.inet.ntl.com [62.253.188.162]
8 10 ms 10 ms 10 ms www.ntlworld.com [62.253.162.30]

Trace complete.

this might help us to pinpoint which UBRs you are on.
Or PM your mac addy to BBKing he has a great tool that will check whats happening

[BBKing]

Yeah, drop me a note with that - can take a look.

[staple]

ok m8 iv'e pm details
ain't sure how 2 do a tracert to ntlworld.com
but thanx to the other guys for suggestions

Yeah, drop me a note with that - can take a look.

[Florence]

Staple go to

start then click on run select if you use windows 2000 cmd or XP if I remember right has to use command
A dos window will open type tracert www.ntlworld.com then click enter

this will then do the tracert when its completed highlight it all and in the top left corner of the window click and select copy then right click the reply box on this thread and select paste

Hope that helps.. :)

[staple]

thanx Kits

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\nsr>tracert www.ntlworld.com

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 26 ms 7 ms 7 ms 10.20.48.1
2 8 ms 19 ms 17 ms oldh-t2cam1-b-ge-wan44-118.inet.ntl.com [80.5.16
4.201]
3 20 ms 16 ms 27 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
4 28 ms 23 ms 15 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

5 13 ms 15 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 14 ms 12 ms 24 ms win-dc-a-v903.inet.ntl.com [213.105.174.34]
7 14 ms 28 ms 14 ms www.ntlworld.com [62.253.162.30]

Trace complete.

[badnbusy]

thanx Kits

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\nsr>tracert www.ntlworld.com

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 26 ms 7 ms 7 ms 10.20.48.1
2 8 ms 19 ms 17 ms oldh-t2cam1-b-ge-wan44-118.inet.ntl.com [80.5.16
4.201]
3 20 ms 16 ms 27 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
4 28 ms 23 ms 15 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

5 13 ms 15 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 14 ms 12 ms 24 ms win-dc-a-v903.inet.ntl.com [213.105.174.34]
7 14 ms 28 ms 14 ms www.ntlworld.com [62.253.162.30]

Trace complete.

Whereabouts in Manchester are you staple? No probs here in Oldham,

[staple]

salford

[Florence]

15 mins down the road from me yet I havent any problems. Give BBKing time to monitor the mac address he might spot whats up.

[nobbystyles]

I had exactly the same problem Staple(Wythenshawe), that was until around 2 hour's ago - they seem to have changed my ip address, so i'm not sure what's going on there

[staple]

I had exactly the same problem Staple(Wythenshawe), that was until around 2 hour's ago - they seem to have changed my ip address, so i'm not sure what's going on there

yeah seems to be ok now changed my ip aswell
wonder how long its gonna last this time

[staple]

yeah seems to be ok now changed my ip aswell
wonder how long its gonna last this time

well connection has gone again after only 1 day this is really starting to pi## me off

[Florence]

well connection has gone again after only 1 day this is really starting to pi## me off
can you give us more info than its gone again!

Can you connect at all?

Did you send BBKing you mac address for the SACM over PMs?

[staple]

can you give us more info than its gone again!

Can you connect at all?

Did you send BBKing you mac address for the SACM over PMs?

yes i did send BBKing details he ain't replyed yet
and the problem is the same as before
seems my ip address changed had a 0 at the end of my ip address this morn instead of a 1 and connection was fine
but now i have a 1 again and got the same probs can go on sites but can't download and msn is on and off like a yo yo

[Florence]

yes i did send BBKing details he ain't replyed yet
and the problem is the same as before
seems my ip address changed had a 0 at the end of my ip address this morn instead of a 1 and connection was fine
but now i have a 1 again and got the same probs can go on sites but can't download and msn is on and off like a yo yo

Just which IP address has changed the one you get off the internet
can you please do another test for me.

Go to start click on runthen command or cmd for windows 2kwhen the dos window opens type ipconfig all
you should then get a list of all IP numbers like this;

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : *****
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys LNE100TX(v5) Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-**-5A-79-**-**
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.***.0.*
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
Lease Obtained. . . . . . . . . . : 02 October 2004 17:14:02
Lease Expires . . . . . . . . . . : 03 October 2004 17:14:02


Just edited to add I have now a speed problem in Manchester just taken this speed test I should be on 750K.

Sat, 02 Oct 2004 22:02:14 GMT
1st 128K took 10876 ms = 12051 Bytes/sec = approx 100 kbits/sec
2nd 128K took 10455 ms = 12537 Bytes/sec = approx 104 kbits/sec
3rd 128K took 7912 ms = 16566 Bytes/sec = approx 138 kbits/sec
4th 128K took 7831 ms = 16738 Bytes/sec = approx 139 kbits/sec


:Yikes: thats slow no wonder the pages are either not opening or opening slow.

[daxx]

all seems OK on the south side (baguley proxys)

Sun, 3 Oct 2004 00:04:07 UTC
1st 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
2nd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
3rd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
4th 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec

yep 1.5 through a sammy (still no nice new .cm file)

and a trace thru to this site

Tracing route to cableforum.co.uk [66.199.235.18]
over a maximum of 30 hops:

hops 1 & 2 removed
3 <10 ms 15 ms <10 ms bagu-t2cam1-b-ge-wan53-124.inet.ntl.com [80.5.162.225]
4 16 ms <10 ms 15 ms bagu-t2core-b-ge-wan61.inet.ntl.com [80.5.161.129]
5 <10 ms 15 ms 16 ms lee-bb-b-so-300-0.inet.ntl.com [62.253.188.29]
6 15 ms 16 ms 15 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
7 16 ms 15 ms 16 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
8 16 ms 15 ms 16 ms tele-ic-1-so-000-0.inet.ntl.com [62.253.185.82]
9 16 ms 15 ms 16 ms linx.ge-0-0-0.gbr1.ltn.nac.net [195.66.224.94]
10 94 ms 78 ms 78 ms 0.ge-6-2-0.gbr2.nyc.nac.net [209.123.11.181]
11 94 ms 78 ms 78 ms 94.gi4-2.esd1.nyc.nac.net [64.21.102.14]
12 78 ms 94 ms 78 ms 10.gi1-1.esd1.tlw.nac.net [209.123.11.230]
13 78 ms 94 ms 94 ms ezzi-2.customer.tlw.nac.net [207.99.110.174]
14 79 ms 93 ms 94 ms 65.125.239.146
15 93 ms 94 ms 94 ms phoenix.cableforum.co.uk [66.199.235.18]
Trace Complete.

[Florence]

Now its the early hours its back to normal but weird how it suddenlly started to slow down.

Sun, 03 Oct 2004 00:39:56 GMT
1st 128K took 1452 ms = 90270 Bytes/sec = approx 751 kbits/sec
2nd 128K took 1452 ms = 90270 Bytes/sec = approx 751 kbits/sec
3rd 128K took 1462 ms = 89653 Bytes/sec = approx 746 kbits/sec
4th 128K took 1452 ms = 90270 Bytes/sec = approx 751 kbits/sec



and tracert

Tracing route to cableforum.co.uk [66.199.235.18]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms *********
2 <10 ms 10 ms 10 ms *********
3 10 ms 10 ms <10 ms oldh-t2cam1-a-ge-wan51-120.inet.ntl.com [80.5.16
4.81]
4 10 ms 10 ms 10 ms mant-t2core-a-ge-wan62.inet.ntl.com [213.104.242
.41]
5 10 ms <10 ms 10 ms man-bb-a-so-230-0.inet.ntl.com [62.253.184.57]
6 20 ms 10 ms 10 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]

7 10 ms 10 ms 10 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 10 ms 20 ms 10 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]

9 10 ms 20 ms 10 ms tele-ic-1-so-000-0.inet.ntl.com [62.253.185.82]

10 10 ms 21 ms 10 ms linx.ge-0-0-0.gbr1.ltn.nac.net [195.66.224.94]
11 91 ms 80 ms 80 ms 0.ge-6-2-0.gbr2.nyc.nac.net [209.123.11.181]
12 80 ms 80 ms 90 ms 94.gi4-2.esd1.nyc.nac.net [64.21.102.14]
13 90 ms 80 ms 90 ms 10.gi1-1.esd1.tlw.nac.net [209.123.11.230]
14 91 ms 90 ms 90 ms ezzi-2.customer.tlw.nac.net [207.99.110.174]
15 91 ms 90 ms 80 ms 65.125.239.146
16 90 ms 90 ms 90 ms phoenix.cableforum.co.uk [66.199.235.18]

Trace complete.

[daxx]

:D your edit time OTA says it all Kits,

Last edited by Kits : Yesterday at 23:07,

probably all the local chavs getting in and logging on to get their nightly download of pr0n :rolleyes:

[staple]

was in work last night so wasn't sure wether it was ok or not but now seems ok again
off to bed wonder what ill happen later

Physical Address. . . . . . . . . : 00-**-5A-79-**-**
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.***.0.* this one changed for me yesterday morn had a 0 instead of 1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 194.168.4.100

[Florence]

:D your edit time OTA says it all Kits,

Last edited by Kits : Yesterday at 23:07,

probably all the local chavs getting in and logging on to get their nightly download of pr0n :rolleyes:
:erm: I hope its not going to be this every night. It makes surfing difficult I want my speed back that was great after the network was sorted out after the AMPs died...

[Ignition]

Kits,

Physical Address. . . . . . . . . : 00-**-5A-79-**-**
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.***.0.*
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

No need to censor the second pairing in the MAC address, that is part of the manufacturer's prefix and is the same for all equipment made by that company most likely.

Nor is there any need to censor any of your private IP address, there's only the one private range in the 192 group and what you are using is given away somewhat by your default gateway, not that this is a security issue really. To exploit based on your inside IP is hard.

Should save you a few seconds next time you do all that.

[Macca371]

I live in Manchester and I had the same problem last night. Internet went offline every 3 minutes, had to keep repairing the connection. Fine today though.

[staple]

well connection has been sound no probs just wonder how long it's gonna last

[Florence]

well connection has been sound no probs just wonder how long it's gonna last

Don't wonder just enjoy the connection and worry when its down. :D