Upload Speeds

[sodit]

Hi, I've been having loads of trouble uploading any kind of files or even sending emails.Incoming is fine but anything going out takes forever or doesnt upload.Tried to email ntl and got the reply we allow uploads to 7.5ks,which doesnt help me at all.I know its definately the connect but I dunt know if there is anything i can do about it.Can someone surgest something please? Cheers:shrug:

[JonathanLH]

uploading at 7.5KB/s is pretty normal for the 150kbps service for £17.99 a month, is this what you have?

[sodit]

no i have the 600kbs service for 24.99 a month

[JonathanLH]

can you download at 600kbps (75KB/s)?
uploading to your ntl webspace is usually a good test, and should be done at about 128kbps (16Kb/s).

[sodit]

i can download easy enough, no problems there but the uploading will only go to about 4 or 5kbs if that and shake it wont hold steady.uploading to ntls webspace got upto 4.5 kbs

[JonathanLH]

only thing that springs to mind is something else on your machine/network is uploading. i recommend downloading dumeter from www.dumeter.com and just watch what is actually being transfered.

[sodit]

0.1kbs outgoing,nuffin else going that way :(

[JonathanLH]

what's your ping like to places in the uk?

[sodit]

Pinging www.ntlworld.com [62.253.162.30] with 32 bytes of data:

Reply from 62.253.162.30: bytes=32 time=10ms TTL=250
Reply from 62.253.162.30: bytes=32 time=10ms TTL=250
Reply from 62.253.162.30: bytes=32 time=10ms TTL=250
Reply from 62.253.162.30: bytes=32 time=10ms TTL=250

Ping statistics for 62.253.162.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 10ms, Average = 10ms

[JonathanLH]

everything looks fine, i can't think of anything that would result in a slow upload like that i'm afraid. :(

[sodit]

ok,thanx anyways i guess i'll go back to trying to figure it out :(

[Ben]

What are you running though sodit ? STB or SACM ?

[paulyoung666]

are you downloading at max speed the same time as uploading ?????????? , or is it anytime :)

[Ian-Highlander]

STB or Cable Modem?

If Cable Modem, USB or Ethernet?

[sodit]

ok its a stb and i use ethernet,doesnt matter if im downloading or not and its anytime,all tho i've notice if i turn my comp off for awhile,say ova night i get a better upload speed.I have just changed ova to a proxy server last night and the speed has improved but still only gettin 4 kbs ish which aint great but better than before

[darkangel]

where are u u/l to, r u sure it's not the servers problem, have u tried another server

[sodit]

yup im sure its ntl, ive tried uploadin to other servers and other griends on bb and it just dunt like it.i tried to send a .swf today to a m8 on ntl 5miles away and he couldnt get the file for love or money

[Ian-Highlander]

Have you got any download manager programs installed?

Many of these restrict single streams of data to a small rate with a registry setting and use multiple streams to gain the extra speed. I've seen this before with programs like download accelerator etc although usually it affects the downstream not the up, but just an idea.

Also make sure your network card (NIC) is set to 10mb half duplex for the STB connection as auto sensing rarely works and most STB's and CM's dont support full duplex.