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hedwig-0101
12-07-2004, 11:55
Is it possible to cancel my NTL phone and TV but keep the NTL Broadband?

I currently use a Set To Box to access to Net. and I am in Warrington (ex-cwc)

Thanks

daryl
Neil
12-07-2004, 12:11
Yes it is. :tu:
Nemesis
12-07-2004, 12:13
You will be supplied with a shiny new Cable modem ...
poolking
12-07-2004, 12:29
A hypothetical scenario.

Could you keep phone and broadband and dump TV?

I already have the little grey brick sitting atop of my tower case. :D
Nemesis
12-07-2004, 12:40
I see no reason why not ... call them
Neil
12-07-2004, 12:44
A hypothetical scenario.

Could you keep phone and broadband and dump TV?

I already have the little grey brick sitting atop of my tower case. :D

I can't see a reason why not either.

Phone=£ 9.50 per month, broadband= £25.00 per month(depending on tier speed of course)
Graham F
12-07-2004, 13:04
hedwig :welcome: to the site first of all :)

it is possible to do this as the others have said above if you have had the service for more than 12 months :)
altis
12-07-2004, 13:39
You will be supplied with a shiny new Cable modem ...
Not in my case - and I live in Warrington!

I had TV and broadband through an STB (Set Top Box) plus telecoms from NTL. This was because, at the time I ordered it, NTL didn't offer a stand-alone broadband service. Then NTL changed their policy and, since my 12 months was well up, I called them and switched to broadband only. They did not remove the STB. Instead, the reconfigured it so that the televison service was restricted to channels 1 thru 7 only.

Later my STB failed and I voluntarily switched to a SACM (Stand Alone Cable Modem) - but that's another story.
Graham RM1
12-07-2004, 16:59
I cancelled the TV package and kept BB and was advised to keep the Set Top Box as switching over to a standalone modem would mean opening a different type of account. The NTL chap said this would probably mean loss of service for a while.

I have now cancelled the telecoms as well and so only have BB with NTL.
SMHarman
12-07-2004, 17:40
The only option NTL cannot compute is CATV only (it has to be CATV + Telephone).

So you can have
BB
Phone
TV+Phone
BB+Phone
TV+Phone+BB
But you cannot have TV+BB