PDA

View Full Version : Upgrading online


fluds
23-05-2004, 10:51
I have my laptop connected to th modem directly, when I try to upgrade on line it says not able to get modem information (no sms details). Could any one please try to explain this?

paulyoung666
23-05-2004, 11:32
i assume you are able to use it ok at the speed you are now , it sounds as though it cannot find your mac address , ntl problem i would say , you dont need to ring t.s. to upgrade so if you ring c.s. then they will be able to do it for you , and the call will be free :)

badnbusy
23-05-2004, 11:47
Are you in ex-cwc area or original ntl?

fluds
23-05-2004, 12:10
NTL (was comtel), I think I will ahve to call csto upgrade tomorrow everything else works fine. :erm:

Chris W
23-05-2004, 13:07
If you have a proxy server specified in internet options, remove it and then try upgrading online again.

MB